Photography
TIMOTHY WROE
Test Manager
Mexborough
Summary
A self-motivated and hard-working Manager with a proven ability to lead, develop, and motivate teams. Demonstrates first-class analytical, problem-solving, and organisational skills with the capacity to work skillfully under pressure. Widely experienced in delivering significant systems and projects across the whole Software Development Life Cycle & within agreed timescales and budgets. Skilled at presenting technical and non-technical data to all staff levels, customers, and board members. A versatile person used to operating in a multi-national and multi-cultural setting, offering relevant & wide-ranging expertise in Test Engineering disciplines.
Overview
38
38
years of professional experience
3
3
Languages
Work History
Software Test Manager
BT
12.2016 - Current
- Accountable for QA across a mix of EE Tribes
- Ensure Automation test resources are correctly deployed across the Alliance squads
- Responsible for ensuring Ad Hoc Test requests are covered from a QA perspective
- Answerable for the Automation testing quality, timeliness, and cost of Automation testing in EE
- Define testing approach and determine the efforts Managing the quality/cost/timeliness of external testing suppliers
- Drive the day-to-day management of a squad of QA Test Leads
- Promote automation testing best practices and guide QA colleagues
- Coordinating test activities within Tribes, ensuring the planning of the test activities and the delivery of the test phases on time and within budget while meeting all quality objectives
- Actively participate in the Agile development processes and collaborate with other Engineering teams on product test planning and organisation
- Research and implement new automation testing and analysis tools
- Contribute to defect management processes, monitoring and communicating the test project status, resolving the test project issues, and ensuring useful test process improvement feedback.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements
- Managed vendor relationships to facilitate effective communication between development teams and third-party testing providers
- Checked software beyond testing scripts for interconnected problems not covered by established specifications
- Completed pre-implementation testing for new system modifications to assess potential impacts
- Created detailed documentation of test cases, results, and bug reports, enabling efficient knowledge transfer among team members
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Improved software quality by implementing comprehensive test strategies and plans
- Planned and devised cohesive test plans for projects using advanced testing technologies
- Built automated test scripts to handle repetitive software testing work
- Completed in-depth usability testing on Windows, Android and iOS mobile devices
- Established metrics and KPIs for evaluating test effectiveness, driving continuous improvement efforts
- Increased customer satisfaction by proactively identifying and resolving defects before they impacted end users
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing a QA perspective
- Developed and maintained defect databases for known issues
- Developed customized testing solutions to address unique challenges faced in specific industry verticals
- Defined, created and controlled testing environments for successful software deliverables
- Conducted thorough risk analysis to identify potential issues and develop mitigation strategies
- Managed budgets effectively while delivering top-notch QA services to support business objectives and ensure project success
- Built strong working relationships with stakeholders, fostering a culture of collaboration and transparent communication throughout the software development life cycle
- Applied effective time management techniques to meet tight deadlines
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated leadership skills in managing projects from concept to completion
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed strong communication and organizational skills through working on group projects
- Developed strong organizational and communication skills through coursework and volunteer activities
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Resolved problems, improved operations and provided exceptional service
- Implemented robust change management processes to minimize disruption during software updates or migrations
- Ensured compliance with regulatory requirements by developing rigorous validation procedures for all software releases
- Worked closely with different departments to develop innovative solutions to functionality issues
- Optimized test cases to maximize success of manual software testing
- Led a team of testers to ensure timely delivery of high-quality software products
- Recommended changes and corrections to developers for optimal software performance and usability
- Collaborated with cross-functional teams for seamless integration and end-to-end system testing
- Mentored junior testers, providing guidance on best practices and industry standards for quality assurance
- Reduced software release time by streamlining test processes, resulting in faster product launches
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation
- Kept scripts and test cases updated with current requirements
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective
- Advised developers on problems with databases, performance and other issues
- Documented testing procedures for developers and future testing use
- Optimized resource allocation by identifying skill gaps within the team and addressing them through targeted training programs
- Enhanced testing efficiency with the introduction of automated testing tools and processes
- Cultivated a high-performance culture within the testing team through regular feedback sessions, performance reviews, and recognition programs
- Incorporated delivery requirements into planning of testing schedules
- Documented integration issues and vulnerabilities and outlined improvement recommendations
- Directed teams completing regression tests to support successful product development stages
- Influenced product design decisions by providing valuable insights derived from user feedback obtained during usability testing sessions
- Championed process improvements that led to significant reductions in defect rates across multiple projects
- Worked effectively in fast-paced environments
- Gained extensive knowledge in data entry, analysis and reporting
- Adaptable and proficient in learning new concepts quickly and efficiently
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Cultivated interpersonal skills by building positive relationships with others
- Paid attention to detail while completing assignments
- Proven ability to develop and implement creative solutions to complex problems
- Exercised leadership capabilities by successfully motivating and inspiring others
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Strengthened communication skills through regular interactions with others
Independent Telecoms Consultant
Europe
07.2014 - 11.2016
- Manage mobile handset VoLTE & VoWiFi Field Testing as part of a Network Operator's VoLTE & VoWiFi role out
- Worked as Test Lead for mobile handset Functional & Performance testing
- Provided software testing services for a wide variety of European telecoms projects, ranging from Project Management/Team Leading to Baseband software stability testing.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes
- Conducted regular reviews of operations and identified areas for improvement
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
Engineering Manager
Intel
10.2011 - 06.2014
- Provided non-functional software stability testing for Intel modem chipset platforms and mobile terminals
- Led a team of twelve Software Test Engineers
- Managed the daily compilation of Quality Centre data sets from test sites across the globe
- Ensured labs were compliant with Intel standards and were available for customer visits and internal inspections
- Compiled weekly software mean time between failure reports for feedback to Project Management
- Accountable for contract renewal of contingent workers
- Liaised with contingent worker suppliers on rates and scope of work
- Coordinated training & personal development of permanent engineers by ensuring everything stayed current with Intel's training requirements and that all development training was completed
- Acted as the interface between site facilities and permanent staff on lab & building issues
- Responsible for procurement and calibration of all test equipment.
Independent Telecoms Consultant
Europe
05.2009 - 09.2011
- Provided non-functional software testing support for Intel Mobile Communications modem software stability tests
- Implemented Field Testing services for a wide variety of European telecoms projects, ranging from Project Management/Team Leading to software stability testing
- Deputy Project Manager for customer-focused handset field-testing
- Managed errors encountered using the appropriate error management tools
- Liaised with all relevant departments to resolve all errors raised satisfactorily.
Test Manager
Nokia
03.2002 - 05.2009
- Managed the Nokia Services Field Testing activities for all mobile terminals, ensuring that standard processes were adhered to, that testing output met the quality standard, and that the software assets under test were configured correctly for each global test location and mobile operator.
UK Field Test Manager
Nokia
03.2002 - 05.2009
- Led the Nokia UK Field Test team.
Release Regression Manager
Nokia
03.2002 - 05.2009
- Managed a Field Test team of six engineers, conducting Regression testing of network features before their integration into the main handset software asset.
Field Test Lead
Nokia
03.2002 - 05.2009
- Managed the Field-Testing activities of Nokia handsets undergoing development at the Nokia UK Campus
Software Test Engineer
Nokia
03.2002 - 05.2009
- Performed Functional software testing of Dual Mode handsets from an end-user perspective as part of the Product Software Verification Group.
Independent Telecoms Consultant
Europe, USA, Australia
02.1999 - 02.2002
- Accountable for the testing of User Interface and Data Services on Customer Mobile handsets
- Responsible for the marine deployment tests of Alcatel and Fujitsu optical Repeaters & Branching Units.
Type Approval Engineer
Philips Paging
03.1997 - 02.1999
- Answerable for Product Validation Testing, Regulation Acceptance Testing & Product Certification Testing (CE & FCC) of Alphanumeric and Numeric pagers for Europe, Russia & USA.
Type Approval Technician Engineer
Tunstall
03.1990 - 02.1997
- Responsible for approval, development, and validation testing of on-site pager transmitters
- Liable for FCC & UL testing of Tunstall Control Centres.
Trainee Telecommunications Technician
Royal Air Force
01.1986 - 01.1987
- Serviced and maintained the Royal Air Force General Purpose Telecommunications Network and other communication devices down to component level
Education
HNC Electrical & Electronic Engineering -
DMIHE
Doncaster, DNC 01.1987 - 1 1990
ONC Electrical & Electronic Engineering -
DMIHE
Doncaster, DNC 01.1987 - 1 1990
6 "0" Levels, Mathematics, English, Physics, Chemistry, Geography, French -
Doncaster College
Mexborough, DNC 01.1987 - 1 1990
Skills
Quality Centre/HP ALMundefined
Accomplishments
- Succeeded in introducing Test Automation and consolidating tooling and QA best Practices across Web and App squads.
- Succeeded in the construction of an LTE testing laboratory on time and within budget. The Lab was then used for software stability testing of the 4G modem code on live networks.
- Drove the field-testing of Nokia's first 3G handset. Thus, allowing Nokia's developers to conclude their 3G-protocol stack and the Network Operators to test their networks.
Affiliations
- Institute of Engineering & Technology
Interests
Sport
Hiking
Home Tech
Timeline
Software Test Manager
BT
12.2016 - Current
Independent Telecoms Consultant
Europe
07.2014 - 11.2016
Engineering Manager
Intel
10.2011 - 06.2014
Independent Telecoms Consultant
Europe
05.2009 - 09.2011
Test Manager
Nokia
03.2002 - 05.2009
UK Field Test Manager
Nokia
03.2002 - 05.2009
Release Regression Manager
Nokia
03.2002 - 05.2009
Field Test Lead
Nokia
03.2002 - 05.2009
Software Test Engineer
Nokia
03.2002 - 05.2009
Independent Telecoms Consultant
Europe, USA, Australia
02.1999 - 02.2002
Type Approval Engineer
Philips Paging
03.1997 - 02.1999
Type Approval Technician Engineer
Tunstall
03.1990 - 02.1997
HNC Electrical & Electronic Engineering -
DMIHE
01.1987 - 1 1990
ONC Electrical & Electronic Engineering -
DMIHE
01.1987 - 1 1990
6 "0" Levels, Mathematics, English, Physics, Chemistry, Geography, French -
Doncaster College
01.1987 - 1 1990
Trainee Telecommunications Technician
Royal Air Force
01.1986 - 01.1987
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