Timothy K Frank
Newton Abbot,Devon
Summary
Professional with expertise in analytical thinking and documentation accuracy, demonstrating strong person-centred communication skills. Proven track record in multidisciplinary teamwork and multi-agency collaboration, fostering effective relationships and resource management. Committed to safeguarding practices with a focus on outcome-driven management and meticulous attention to detail. Proficient in assessment and reporting, aiming to enhance organisational success through these competencies.
Overview
12
12
years of professional experience
Work history
Director
Frank
Newton Abbot, Devon
2020.09 - Current
- Enforced compliance measures to ensure adherence to industry standards.
- Led team to streamline operations through strategic implementation.
- Instituted cost control measures, effectively mitigating financial risk.
- Introduced new marketing campaigns to enhance brand image.
- Managed over one million hours of care delivery, ensuring quality and compliance with budget requirements.
- Conducted holistic needs, risk, and Deprivation of Liberty Safeguards assessments to support lawful restrictions.
- Collaborated with clinicians on ADHD and autism assessments, improving information-sharing processes.
- Accepted onto clinical ADOS-2 and ADI-R training programme to deepen expertise in neurodevelopmental assessment.
Social Worker
LB of Brent
2022.03 - 2022.07
- Create appropriate referral plan and implement short/long term interventions
- Working with mental health adults with complex mental health needs
- Attending all relevant meetings and accredited programme reviews
- Evidence based assessments and short-term interventions for people requiring mental health service
- Have excellent organizational skills and effective communication ability both written and verbally
- Ability to keep clear records and writing reports
- Facilitating section 117 under the Care programme Approach
Social Worker
Surrey CC
2021.09 - 2022.03
- Dealing with Hospital Discharges of vulnerable people in line with the Delay Transfer of Care (DTOC) Act 2015, making sure that all discharges are actioned within the agreed time frame for Notices of Assessment and Notices of Discharges.
- Attending Multi-Disciplinary ward meetings daily.
- Arranging care packages as well as nursing and residential placements.
- Writing up assessments in accordance with The Care Act and recording case notes
- Covering the hospital social work duty box.
- Chairing Best Interest’s Meetings.
- Link social worker for patients with drug and alcohol as well as housing issues.
- Discharge planning to achieve successful and safe discharges for patients.
- Attending trainings
- Undertaking Continuing Healthcare assessments
- Surrey was just a lot of Fun and a great team spirit. The work was well managed and organised easy flow and I attended my first work Dinner Bowl for Christmas. It was a noice place to work and close to home.
Social Worker / (Assistant Socialworker for 3 weeks as my registration was pending clearance due to a missed payment in the bank)
West Sussex
2021.04 - 2021.09
- Create appropriate referral plan and implement short/long term interventions
- Working with mental health adults with complex mental health needs
- Attending all relevant meetings and accredited programme reviews
- Evidence based assessments and short-term interventions for people requiring mental health service
- Have excellent organizational skills and effective communication ability both written and verbally
- Ability to keep clear records and writing reports
- Facilitating section 117 under the Care programme Approach
- West Sussex was an interesting place to work the team unfortunately was disprientated as it was a brand new team being put together, role and responsibilities where not properly properly allocated and assistance and oversite from Senior team members was nion existent. At this stage of my carer I received my first complaint to SWE which initially I was very upset as this is my carer but upon reflection I was happy to reflect on all the success and achievements to date. I am not in possession of the phone and emails anymore that would show all the communication made seeking support. Nonetheless the case is with SWE and I trust there judgement.
Social Worker
Hampshire Council
2020.11 - 2021.04
- Responsible for providing professional leadership to all social work and social care staff. On Safeguarding cases.
- Applying Care Act Principles
- Applying Self Neglect and Hoarding strategies.
- Using the Human rights Act.
Social Worker
Southampton Council
2021.01 - 2021.02
- Responsible for providing professional leadership to all social work and social care staff. On Safeguarding cases.
- Applying Care Act Principles
- Applying Self Neglect and Hoarding strategies.
- Using the Human rights Act.
Mental Health Services / Safeguarding Lead
Mental Health Social Worker Agency
2020.02 - 2020.11
- Working on hospital wards advising on safeguarding concerns
- Improving medication practices and management.
- Applying safe working strategies
- Mental Capacity assessments as required to support assessment and support
- Planning to ensure appropriate decision making process when individuals lack
- Capacity for a decision in line with the Mental Capacity Act (2015). Referral to and
- Working alongside Independent Mental Capacity Advocate (IMCA) when required.
- Attendance at Mental Health protection conferences and serious case reviews
- Inter-agency working with Forensic Services and the assessment and management of risk. Attendance at public protection MAPPA and MARAC meetings.
- Ability to keep clear records and writing reports
- Facilitating section 117 under the Care programme Approach
- Completing Care act assessments and advising on support plans.
- Reporting to Head of service and Deputy heads of service.
- Travelled for 6 weeks
Assistant Team Manager (ATM)
Swindon Borough Council
2019.04 - 2020.01
- Responsible for providing professional leadership to all social work and social care staff. On Safeguarding cases.
- Applying Care Act Principles
- Applying Self Neglect and Hoarding strategies.
- Using the Human rights Act.
- Partnership and working within integrated mental health teams in Swindon.
- Responsible for ensuring standards of professional competence were achieved. Responsible for the development and operational management of the specialist Safeguarding service.
- Responsible for the embedding of Personalisation and Individual Budgets into Safeguarding.
- Responsible for the joint management and day to day running of the Swindon Safeguarding Team.
- Chaired Joint Mental Health, Learning Disability Funding Panel.
- Achieved solid knowledge base of Mental Health, Community Care and Learning Disability legislation. E.g. Mental Health Act, Mental Capacity Act, Deprivation of Liberty Safeguards (DOLS) and The Care Act.
Experienced Social Work Practitioner
Sutton Social Services
2019.01 - 2019.04
- Assessment/reviews and support planning with adults to determine eligibility for support in line with the Care Act (2014), and to work with them to empower and support them to achieve the life they want.
- Carers assessments, and developing support plans to make their role sustainable and ensure they are receiving the support they need and consider contingency requirements.
- Mental Capacity assessments as required to support assessment and support planning to ensure appropriate decision making process when individuals lack capacity for a decision in line with the Mental Capacity Act (2015). Referral to and working alongside Independent Mental Capacity Advocate (IMCA) when required.
- NHS Continuing Care assessments ensuing that the adults with are supporting have their needs effectively represented and acting as an advocate to ensure they get the appropriate support for their needs NHS CHC when eligible.
- Facilitating hospital discharge in a timely manner when adults you are already working with are admitted to hospital.
Senior Social Worker (CPN)
Isle of Wight
2018.02 - 2019.01
- Undertook of needs led assessments and commissioning services to meet identified need.
- Undertook carers’ assessments.
- Attendance at Mental Health protection conferences and serious case reviews
- Inter-agency working with Forensic Services and the assessment and management of risk. Attendance at public protection MAPPA and MARAC meetings.
- Assessed mental capacity and where appropriate utilising the powers of the Mental Capacity Act to protect those that are deemed to lack capacity.
- Undertook 1 day a week support with AMPH duty and assess service users under the mental health act.
- Worked in hospital settings and understanding of delayed discharge protocols DTOC prevention.
- Achieved knowledge of Continued Health Care Funding and defined funding streams for NHS and the local authority linked to the identified health and social care needs of the service user.
- Achieved knowledge of joint funding responsibilities aligned to Section 117 of the Mental Health Act and “ordinary residence protocol”.
Social Work Mental Health (Project Work)
London Borough of Hackney (CPN)
2017.12 - 2018.02
- Create appropriate referral plan and implement short/long term interventions
- Working with mental health adults with complex mental health needs
- Attending all relevant meetings and accredited programme reviews
- Evidence based assessments and short-term interventions for people requiring mental health service
- Have excellent organizational skills and effective communication ability both written and verbally
- Ability to keep clear records and writing reports
- Facilitating section 117 under the Care programme Approach
- Covering for a team member doing AMHP training for 3 months only
Hospital Discharge Social Worker
London Borough of Merton Social Services
2017.08 - 2017.11
- Dealing with Hospital Discharges of vulnerable people in line with the Delay Transfer of Care (DTOC) Act 2015, making sure that all discharges are actioned within the agreed time frame for Notices of Assessment and Notices of Discharges.
- Attending Multi-Disciplinary ward meetings daily.
- Arranging care packages as well as nursing and residential placements.
- Writing up assessments in accordance with The Care Act and recording case notes
- Covering the hospital social work duty box.
- Chairing Best Interest’s Meetings.
- Link social worker for patients with drug and alcohol as well as housing issues.
- Discharge planning to achieve successful and safe discharges for patients.
- Attending trainings
- Undertaking Continuing Healthcare assessments
Hospital Discharge Social Worker
London Borough of Lambeth Social Services
2017.05 - 2017.07
- Attending Multi-Disciplinary ward meetings daily.
- Arranging care packages as well as nursing and residential placements.
- Writing up assessments in accordance with The Care Act and recording case notes
- Covering the hospital social work duty box.
- Chairing Best Interest’s Meetings.
- Link social worker for patients with drug and alcohol as well as housing issues.
- Discharge planning to achieve successful and safe discharges for patients.
- Attending trainings
- Undertaking Continuing Healthcare assessments
- Unfortunately the journey into work was very difficult and did not allow me to support the responsibility of school drop of and pick up therefore I had to move to a work place closer to home.
Safeguarding Team Contract for 3 Months Only as advertised initially
London Borough of Ealing
2017.01 - 2017.05
- Dols Assessor
- S42 Enquiry Manager
- Safeguarding Duty
- Arranging planning meetings
- Completing Making Safeguarding Personal
- Formulating protection plans with Clients
- Creating workflow and business models.
- Working Closely with Emergency Duty Team.
- Applying Care Act principles.
- Out of Borough Dols Assessments and Safeguarding cases. Completed in 4 months.
- This was really good and I still talk to some of the team members I would with here. I had the opportunity to work in Safeguarding and this was the initial introduction of Community DOLS Assessments.
Adult EDT Social Worker (Friday, Saturday, Sunday)
London Borough of Islington
2015.06 - 2016.12
- 7/7 Working PROJECT WORK
- Worked as part of the dynamic EDT team, alongside 3 AMHPs and 2 other social workers, triaging both on-call and EDT cases to ensure appropriate response and timely support.
- Gained extensive experience in conducting desktop assessments, risk assessments, and utilizing community resources to ensure client safety in high-pressure situations.
- Developed critical decision-making skills, particularly in determining when to involve the police and differentiating between social care and health-related needs.
- Worked closely with Manager Claire, whose mentorship and guidance provided invaluable learning opportunities and contributed to professional growth.
- Enjoyed a fast-paced, challenging environment that offered continuous learning and development, providing an opportunity to refine assessment and intervention skills.
- Two days a week Saturday and Sunday
- 7/7 working project
- A&E preventative work
- Data analysis
- Producing accurate reports to ascertain bottle neck challenges
- Working closely with EDT social workers
- Weekly reporting to Team manager as well constantly thinking and strategizing on effective methods that can help customers stay at home and utilise resources effectively.
- Continuous application of the Mental Health Act
- Completed a total of 2000 wellbeing risk assessments.
- I worked in Islington and this was so different I never knew a part of social services in this way. It was the EDT team which was also on the same floor as the oncall team. So on this floor we had the EDT social workers 3 AMPHs and 2 social workers and I was one of them, I triaged the on call calls and the calls for EDT I then ensured EDT was triaged accordingly and I learnt so much. Being able to make desktop assessments and risk assessments and using the wider community to ensure the safety of clients was fascinating to me. Understanding when to call the police and when not too. Differentiating what is a social care need and wht is a health need. I just learnt so much here and I enjoyed working with my Manager Claire at the time she was awesome and a True teacher. This was really fun.
Hospital Discharge Social Worker & Step Down Bed Project Worker (£1.5 million budget part of a team of 4)
London Borough of Brent
2015.02 - 2015.06
- Assessed the needs of hospital patients and their carers and plan services in line with Social Services policies and procedures.
- Contributed to a high-paced, short-term hospital discharge project in Croydon, quickly adapting to the fast-moving environment.
- Worked alongside a supportive manager, Solomon, who provided mentorship and allowed room for professional growth, leading to the successful achievement of all KPIs.
- Developed strong proficiency with the systems in place, ensuring efficient administration despite resource limitations.
- Played a key role in facilitating the transfer of patients from hospital beds to step-down facilities, supporting safe and timely discharges.
- Contributed to reducing hospital bed occupancy and improving patient flow, enabling shorter stays and promoting effective care transitions.
- Consulted and liaised with Managers, Administrators and Providers in order to deliver effective care provisions
- Created spreadsheets and data analysis for presentations as well as weekly monitoring
- Established and maintained effective liaison and communication with other statutory and voluntary agencies, in particular those directly concerned with the needs of customers as this helps with the distribution of resources
- Where necessary and/or appropriate, attend multi Disciplinary Team Meetings, to plan Patient care.
- Human rights assessments for no recourse to public funds clients (Immigration)
- Provided, where necessary, social reports, criterias for medical and nursing staff to assist in the Planning of patient care and after care.
- Assisted Line Manager in evaluating present and future plans for project work by using collected data
- Worked within the boundaries of delegated responsibilities.
- Built strong relationships with commissioning and care homes/ nursing homes
- This was very interesting as the project work in Croydon Lead me to hospital discharege and I really struggled with the pace initially as it was short term work but I picked this up very quickly and managed to work With a manager Solomon who was so amazing at allowed room for me to grow and rightfully I started achieving all my KPIs and I was very good with the system which allowed the administrative part of the job to effective and efficient despite having limitations. We moved people from hospital beds into the the step down beds allowing great room to be created and shorter stays and safe discharges.
Care Manager
London Borough of Croydon
2014.08 - 2015.02
- Reviewing (Packages Of Care)
- Successfully transitioned into social work, quickly adapting to systems and reducing reliance on IT support for both myself and colleagues.
- Demonstrated strong learning abilities, gaining proficiency in social care terminology, emotional intelligence, and confidence in collecting and presenting information.
- Recognized by management for my rapid learning and ability to integrate new systems effectively.
- Invited to join a project within six months, focusing on package reviews and ensuring the safe reduction of care packages in compliance with new policies.
- Managed sensitive client interactions with empathy, particularly when clients faced care package reductions, introducing new care delivery models.
- Gained insight into the implementation of the Care Act 2014, contributing to its early application in the organization.
- Set up effective and creative (Packages Of Care)
- Partnership working with multi-agency
- Detailed assessments
- Provided Social work input for continuing health care assessments (DST)
- Conducted best interest meetings
- Met clients needs with effective cost management.
- Networked with community services
- Wrote accurate and effective assessments.
- Raised Safeguarding Alerts when required.
- Mental Capacity Assessments
- This was my first real social work job and I was very excited and this showed in my work, My Manager at the time was so impressed with my ability to learn the systems fast and this also reduced the time spent calling IT for help for me and my colleagues, I then continued to excel and learn terminologies , also emotional intelligence and confidence in collecting and presenting information. I really enjoyed this roles as I was then asked to join a project after 6 months in the team. The project sinsisted of package reviews and reductions were safe and although a tough position as clients would be upset about getting there packages reduced so a lot of motivation and selling of a new idea and a new way of receiving delivering care was interesting. The Care Act 2014 was very new here.
Direct Payment Officer (Full time)
London Borough of Lewisham
2014.01 - 2014.08
- Promoting direct payments
- Gained valuable experience in the provision and management of Direct Payments, a service that was relatively new at the time.
- Educated the community about the proper use of Direct Payments, addressing common misconceptions and promoting its benefits.
- Conducted regular visits to residential homes to ensure compliance and provide support to recipients of Direct Payments.
- Received positive feedback from colleagues and the community for exceptional performance in training, support, and educational initiatives.
- Motivated by compliments and recognition, which inspired continuous improvement and commitment to high-quality service delivery.
- Detailed Assessments of need and panel Justification reports
- Commitment to promoting social services equal opportunities policy
- Communicated with internal and external stake holders
- Work collaboratively within the multi-disciplinary team and liaise with other health professionals and care providers
- Hosting events for other professionals and customers with the intention of educating them about direct payments
- I certainly enjoyed my first attempt to working in social care as a graduate. This was the best place to work I learnt so much about direct payments and the provision of direct payments. At the time Direct payments was very new and a lot of people where misusingthe diorect payment but I excelled in education the community and visiting the re homes i had a lot of great compliments in this role and thois Motivated me a lot.
Education
Level 7 - ADOS-2 and ADI-R Clinical.
Hogrefe Group
London 2026.02 -
Certificate of Higher Education - Project Management Prince2
Knowledge Academy
London 2019.09 -
level 7 - Best Interest Training Refresher
EDGE Training
London 2015.02 - 2015.02
Best Interest Assessor
Bournemouth University
2015.01 - 2015.02
Form F Assessor
NRS Foster Care Services
2014.11 -
Social Work and Mental Health BSc -
London South Bank University
London 2010.01 - 2013.01
Access to Nursing -
Croydon College
Croydon 2009.01 - 2010.01
12 GCSE'S A-C -
Addington High School
Croydon 2001.01 - 2005.01
Skills
Clinical assessment expertise
- Analytical thinking
- Documentation accuracy
- Person-centred communication
- Multidisciplinary teamwork
- Outcome-focused management
- Time management
- Attention to detail
- Multi-agency collaboration
- Relationship building
- Resource management
- Safeguarding practices
- Assessment and reporting skills
Custom
- University Placements x 4
- 2010 – 2013
- Student of the year award.
- London South Bank University
Affiliations
- Hiking, Family time, BBq, Fitness, Sci-fi Films.
Accomplishments
A Freeman of the Company of Entrepreneurs.
Completed over 4000 Care Assessments.
Active in the Church.
Timeline
Level 7 - ADOS-2 and ADI-R Clinical.
Hogrefe Group
2026.02 -
Social Worker
LB of Brent
2022.03 - 2022.07
Social Worker
Surrey CC
2021.09 - 2022.03
Social Worker / (Assistant Socialworker for 3 weeks as my registration was pending clearance due to a missed payment in the bank)
West Sussex
2021.04 - 2021.09
Social Worker
Southampton Council
2021.01 - 2021.02
Social Worker
Hampshire Council
2020.11 - 2021.04
Director
Frank
2020.09 - Current
Mental Health Services / Safeguarding Lead
Mental Health Social Worker Agency
2020.02 - 2020.11
Certificate of Higher Education - Project Management Prince2
Knowledge Academy
2019.09 -
Assistant Team Manager (ATM)
Swindon Borough Council
2019.04 - 2020.01
Experienced Social Work Practitioner
Sutton Social Services
2019.01 - 2019.04
Senior Social Worker (CPN)
Isle of Wight
2018.02 - 2019.01
Social Work Mental Health (Project Work)
London Borough of Hackney (CPN)
2017.12 - 2018.02
Hospital Discharge Social Worker
London Borough of Merton Social Services
2017.08 - 2017.11
Hospital Discharge Social Worker
London Borough of Lambeth Social Services
2017.05 - 2017.07
Safeguarding Team Contract for 3 Months Only as advertised initially
London Borough of Ealing
2017.01 - 2017.05
Adult EDT Social Worker (Friday, Saturday, Sunday)
London Borough of Islington
2015.06 - 2016.12
level 7 - Best Interest Training Refresher
EDGE Training
2015.02 - 2015.02
Hospital Discharge Social Worker & Step Down Bed Project Worker (£1.5 million budget part of a team of 4)
London Borough of Brent
2015.02 - 2015.06
Best Interest Assessor
Bournemouth University
2015.01 - 2015.02
Form F Assessor
NRS Foster Care Services
2014.11 -
Care Manager
London Borough of Croydon
2014.08 - 2015.02
Direct Payment Officer (Full time)
London Borough of Lewisham
2014.01 - 2014.08
Social Work and Mental Health BSc -
London South Bank University
2010.01 - 2013.01
Access to Nursing -
Croydon College
2009.01 - 2010.01
12 GCSE'S A-C -
Addington High School
2001.01 - 2005.01