TIMIA NEWTON-OMOTOSHO
London
Summary
Passionate about digital marketing, I'm looking for a challenging position where I can use my skills to develop into a powerful social media and content production professional. I possess excellent problem-solving abilities, and I have the capacity to establish important connections and interact with internal and external stakeholders in an efficient manner.
Overview
3
3
years of professional experience
Work History
Team Member
Everyman Cinema
11.2024 - Current
- Successfully navigated and excelled in a fast-paced and dynamic environment within a leading cinema chain
- Proficient in ticketing systems, point-of-sale transactions, and concession sales
- Managed film screenings, ushering duties, and maintaining concession stands
- Maintaining a clean and safe environment for staff and customers, adhering to all safety and operational procedures
- Effectively communicated and collaborated with colleagues to ensure smooth and efficient operations
- Successfully resolved customer complaints and inquiries promptly and professionally, ensuring customer satisfaction
Sales Adviser
West Ham United Stadium Store
11.2024 - Current
- Successfully met and exceeded sales targets while providing exceptional customer service to a diverse clientele
- Developed strong product knowledge across a wide range of sporting apparel, merchandise, and souvenirs
- Effectively utilized upselling and cross-selling techniques to increase average order value
- Proficient in POS systems and inventory management
- Demonstrated excellent communication, interpersonal, and teamwork skills in a high-pressure environment
Team Member
Spartan Crew
07.2024 - 10.2024
- Working in various events and stadiums in and around London
- Helping with the setup of stage and electronic sound/digital equipment
- Working in a team environment supporting where required
- Being flexible to accommodate the business needs from location and timings for shifts
- Providing an excellent experience for customer whilst assisting with the setup of the event
- Working in a high footfall environment maintaining health & safety standards
Commodities Exchange (Corporate Responsibility and Sustainability Apprentice)
London Metal Exchange
08.2022 - 07.2024
- Confident user of all key social media platforms as well as internal intranet platforms
- Proficient in gathering and analysing data
- Independently initiating ideas and managing projects, e.g
- I coordinated regular ad-hoc meetings with the company's external partners
- Time managed the busy schedules of my senior teammates, including scheduling meetings and travel arrangements
- File sharing - collaborated with the marketing/digital team to produce the external company sustainability newsletter, storing and sharing files via Dropbox to streamline the process
- Email management – managed the help desk email account, responding to over 20 emails a day, prioritising urgent queries whenever required
- Can create content in line with compliance guidelines and proofread all final drafts being sent to the CEO
- Can identify and deliver initiatives to raise funds for CR&S projects
- Ability to adopt a communication method that takes account of the audience and is suitable for the circumstances
- Ability to work autonomously when managing resources in the company
Hostess
Host Staffing
12.2021 - 08.2022
- Company Overview: Hospitality Agency (Hostess)
- Hosted various events, including Premier League football, O2 concerts, festivals, etc., in catering and bar waiting
- As a result of my work in hospitality, I have acquired:
- Interpersonal communication skills due to managing varied clientele focused on providing the best customer experience
- The ability to sell products and services
- Conflict resolution skills when encountering demanding customers
- Endurance as a result of working well under pressure
- Hospitality Agency (Hostess)
Restaurant Bartender Assistant
Brother Marcus
01.2022 - 07.2022
- Strong communication and managing customers
- Taking customer orders and providing an excellent experience for all
- Engaging with the customers and creating a positive social vibe on a daily basis
- Responsible for maintaining standards required Foods Standards Agency
- Monitored inventory levels to meet customer demand
- Developed multitasking skills in a high-pressure environment
Education
CRS Apprenticeship - Corporate Responsibility & Sustainability (C&RS) Practitioners
London04.2024
A-Levels - Business, Financial Studies, Criminology
Newham Sixth Form College
07.2022
7 GCSE’s - including Maths and English
Holy Family Catholic School
07.2020
Skills
- Excellent organisational and co-ordinating skills
- Advanced analytical skills for data collection
- Confident user of Microsoft 365 packages
- Confident user of Google Docs, Salesforce,Canva
- Customer service
- Time management
- Team collaboration
- Business reporting
- Great negotiation skills
- Great critical thinking skills
- Strategic planning skills
- Scheduling skills
- Attention to detail
- Computer proficiency
References
Available upon request
Awards
- Duke of Edinburgh Bronze Award, 2019
- Mathematics Master Classes At Queen Mary University, 2018
- Debate Club Finalist, 2017 - 2019
- Girls Basketball & Netball Team Champion, 2017 - 2019
Personal Information
Hobbies: I really enjoy baking. I can confidently say that the kitchen is my playground in every way. Baking is super fun for me, and I like doing it in my spare time. Besides, my family and friends have always been incredibly patient and supportive, willing to be guinea pigs for my new recipes! I've only become better at my hobbies because of their support and constructive feedback.
Timeline
Team Member
Everyman Cinema
11.2024 - Current
Sales Adviser
West Ham United Stadium Store
11.2024 - Current
Team Member
Spartan Crew
07.2024 - 10.2024
Commodities Exchange (Corporate Responsibility and Sustainability Apprentice)
London Metal Exchange
08.2022 - 07.2024
Restaurant Bartender Assistant
Brother Marcus
01.2022 - 07.2022
Hostess
Host Staffing
12.2021 - 08.2022
CRS Apprenticeship - Corporate Responsibility & Sustainability (C&RS) Practitioners
A-Levels - Business, Financial Studies, Criminology
Newham Sixth Form College
7 GCSE’s - including Maths and English
Holy Family Catholic School