Timea Fekete
Cardiff,london
Summary
Seasoned professional with extensive experience in managing teams and operations. Drive growth and efficiency through strategic planning and team leadership. Excel in optimising processes and fostering collaborative work environment. Proven track record in delivering sales and profit in hospitality operations, demonstrating resourcefulness and adaptability. Multilingual with a strong ability to adapt to changes, seeking to leverage skills in a challenging role that fosters growth and innovation.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Stonegate Group
Cardiff, Cardiff
10.2023 - Current
- Oversaw all aspects of daily operations, ensuring smooth running of business.
- Identified new business opportunities, creating site specific ROTW and events.
- Achieved customer satisfaction with regular feedback and improvement sessions - achieved all time site high score on Rep.com
- Continuously beating sales YOY and vs Budget
- Implementing cost control measures, reducing unnecessary expenditure resulting in profit growth YOY and vs Budget.
- Trained Team Members, Team Leaders and Deputy Managers, ensuring al Online Training is up to date.
- Directed day-to-day work of 22 employees, including management team of 8 of both BOH and FOH.
- Forecasted and controlled Sales and Labour, focusing on local events.
- Deep understanding of systems such as Invida, Pronett, Rep.com, Fourth Payroll, Power BI.
- Established positive work environment which promoted staff morale and productivity.
- Reduced staff turnover with effective motivation strategy.
General Manager
Stonegate Group
Cheltenham, Gloucestershire
09.2021 - 10.2023
- Oversaw all aspects of daily operations, ensuring smooth running of business.
- Forecasted and controlled labour, focusing on local events.
- Delivered results under pressure, setting site weekly sales record of £109k, site daily sales record of £32k during Cheltenham Festival week.
- Fostered high-performance culture, resulting in increased productivity.
- Maintained compliance with industry regulations at all times, delivering Gold Stock Audit, 5* EHO and all time green NSF visits.
- Recruited and managed senior staff, training them from Team Members to Team Leaders and Deputy Managers.
- Developed key operational initiatives to drive and maintain substantial and continuos sales and profit growth both on YOY and vs Company Budget.
- Introduced and developed new ROTW events and deals.
- Reduced staff turnover with effective motivation strategy.
Deputy Manager
Stonegate Group
Cardiff, Bath and London
10.2018 - 09.2021
- Managed daily operations for smooth running of business.
- Worked closely with General Manager to forecast sales and labour, and then controlled the said.
- Assisted in budget management to control costs effectively.
- Held business in absence of General Manager.
- Performing weekly stock takes and ensuring of passing stock audits.
- Supervised and trained team members for optimal task completion.
- Enforced company policies for safe and productive work environment.
Team leader
Stonegate Group
London
11.2016 - 10.2018
- Opened and closed business.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Conducted stock takes.
- Trained in kitchen.
- Dealt with bookings.
Education
GCSEs -
Kossuth Lajos Gimnazium
Hungary 09.2012 - 06.2016
Skills
- Team building
- Problem-solving
- Strategic planning
- Social media marketing
- Hospitality operations
- Resourcefulness
- Multilingual
- Flexibility to adapt changes
Languages
English
Fluent
Hungarian
Native
Spanish
Elementary
Affiliations
- Training, hiking
- Animals
Timeline
General Manager
Stonegate Group
10.2023 - Current
General Manager
Stonegate Group
09.2021 - 10.2023
Deputy Manager
Stonegate Group
10.2018 - 09.2021
Team leader
Stonegate Group
11.2016 - 10.2018
GCSEs -
Kossuth Lajos Gimnazium
09.2012 - 06.2016
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