As a Senior healthcare assistant, I am committed to fostering effective communication among service users and work colleagues. I am patient listener, with keen attention to details enabling me to engage better, with patients providing companionship, knowing more about them, to take better care and escalate any changes in health and behavioral patterns. I get on well with people from different diversity, am an excellent communicator, dedicated to following instructions, maintaining the quality of my work, ensuring that every task is completed with empathy, diligence and precision.
Additionally, I am a competent leader, with training in leadership and strategic management. I supervise and participate in training of junior colleagues. Delegate where necessary, deal with complaints and conflict resolution arising between team members and services users reporting to my care manager. Ensure effective communication, documentation and spot checking, that all service users have been attended to according to their care plan. Recognizing the value of mentorship and growth, by actively contributing to my personal development and eagerly sharing knowledge with others to aid in their professional growth, fostering a culture of continuous learning and improvement.
Furthermore, as a support worker at Chartwell Trust Care, I have had the privilege of working with individuals with acquired brain injuries (ABI) and strokes. This has given me a deep understanding of the complexities involved in supporting people with neurological impairments and the dedication required to meet their unique needs.
In summary, my working experience has helped me develop myself and goals towards helping service users, and work colleagues be at ease and attain a healthy and independent state as much as possible, through empathy, promoting the culture of dignity, respect while maintaining, diversity and inclusiveness at work. I have a good understanding, knowledge and ability to carry out my responsibilities in multiple areas of care in line with the core values of the NHS, such as compassion, courage, communication, commitment, competence and flexibility to accommodate new changes on the job. I am eager to contribute my skills to your esteemed healthcare facility. I look forward to giving my best if considered.
Supporting Individuals with Acquired Brain Injuries (ABI) and Strokes
In my role, I provided daily assistance to individuals recovering from brain injuries and strokes. I supported them with mobility, exercises, communication, and daily tasks, demonstrating patience and flexibility, particularly as many faced significant cognitive, physical, and emotional challenges.
PEG Tube, Feeding and Tracheostomy Care
I gained some experience in providing care for resisdents with PEG tubes and tracheostomies. I was responsible ensuring proper feeding positioning for residents, and flushing the tube to prevent blockages, always following safety protocols.
Collaborative Working with Multi-Disciplinary Teams
I worked closely with a range of healthcare professionals. I provided valuable feedback on patient progress and adjusted to changes care plans accordingly, ensuring that individuals received well-rounded and consistent support.
Health, Nutrition and social activities
take pride in ensuring each resident receives the nourishment and hydration they need, offering gentle encouragement and hands-on support during mealtimes, always guided by their individual care plans. Alongside this, I actively engage residents in meaningful social and recreational experiences—whether one-on-one or in group settings—fostering both physical well being and emotional connection through thoughtful, stimulating activities tailored to their preferences and needs..
As a senior carer i constantly carry out spot checks, to ensure that all service users have been attended to properly and according the structured care plan.
Managing care teams and Ensuring smooth shift handovers between teams and timely completion and adherence to quality standards by care health assistants.
Maintained a good professional relationships with residents, their families and other external multidisciplinary teams such as GPs and District Nurses
Assisted with activities of daily living including bathing, strip washing, dressing, feeding, changing catheters. This includes assisting patients going outing or to hospital appointments as required while ensuring dignity, proper manual handling and safeguarding. Adhered to medication administration standards. ensured proper documentation of daily care done for each service users, prompting team members to do so.
Identify patients who are at high risk of possibly falling, pressure sores, malnutrition, among st others. escalating to managers and assist nurses put actions plans in place to monitor, promote healing and prevent deterioration of any kind. Also assisted in dressing sores and ensured patients didn't stay in one position too long.
I am confident in responding to emergency situations, escalating to the appropriate bodies. making referral to community services like district nurses, G.P, hospitals. Making sure to read the care plans of service users upon arrival from the hospital ensuring medication and other changes are adhered to quickly and efficiently.
The use of hoist
Record keeping accuracy
Medication Administration
Excellent communication
Team Player
Documentation
Care home/Nursing home experience (Chartwell Trust Care)
I have firm understanding and believe in championing quality work, following procedures and instruction while maintaining, equality, and diversity. I strive to create an inclusive environment where everyone feels valued and respected. Routine assessment tasks related to individuals' care needs are approached with empathy and attention to detail, ensuring a tailored approach that prioritizes the well-being of each person under my care.
Adaptability and flexibility is at the core of my professional career. I embrace change as an opportunity to refine and enhance my practice, ensuring that the care I provide consistently meets the evolving needs of individuals. Upholding the highest standards,delivering care with compassion, escalating concerns and ensuring the safety of clients.
Work Reference
Teresa higgs (Assistant Care Manager)
Bukunmi Aboaba (Lead, Human Resources)
Obinna Okoroji (Team Leader/Grace Stafing Care)
Character References
Chika Otobo