Tim Williams
Newcastle-Under-Lyme,Staffordshire
Summary
A dynamic professional with expertise in leading teams to deliver exceptional customer service and driving customer advocacy across dealership operations. Skilled in developing and coaching team members to reach their full potential, while motivating and inspiring individuals to achieve success. Proficient in direct sales techniques, communication, digital marketing, and brand promotion strategies, complemented by strong KPI monitoring and analysis capabilities. Committed to fostering a culture of excellence and continuous improvement within the organisation.
Driven individual with talent for building strong client relationships and achieving sales targets, complemented by excellent communication and leadership skills. Demonstrates proficiency in strategic planning and team management, ensuring successful execution of sales initiatives. Ready to deliver substantial growth and customer satisfaction in [Desired Position] role.
Overview
31
31
years of professional experience
Work history
Sales Manager- Sales Trainer
Real estate
Dubai , U..A..E
01.2021 - 01.2024
- Company Overview: Working for two of the largest real estate companies in Dubai.
Sales executive
Arnold Clark
Stafford-Shrewsbury
01.2020 - 01.2021
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
- Streamlined sales process to enhance operational efficiency and productivity.
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
- Increased customer engagement by delivering high-quality product demonstrations.
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
- Identified new business opportunities that enhanced growth potential of the company.
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
General Sales Manager
Platts Motor Company
04.2015 - 09.2016
- Company Overview: Fiat-Alfa Romeo-Abarth-Jeep
- Holding the position of General Sales Manager my brief was to develop and increase sales and the profitability and the general change in attitude towards used car sales.
- The business was holding in excess of 100 vehicles many overage priced incorrectly and in general poor condition for sale, all vehicles were re-priced to market, displayed correctly and advertised correctly, during my time we have managed to increase the number of units from 24 per month with average ppu of £150, to 46 units per month with an increase of over £350ppu.
- Due to low Profit potential in the Fiat brand we have now changed the stock profile to include other makes to increase our profit and improve footfall.
- Fiat-Alfa Romeo-Abarth-Jeep
Brand Manager/Sales Manager
Stratstone (Pendragon plc)
02.2005 - 01.2015
- I returned to Stratstone in February 2005 at Harley-Davidson Birmingham as Sales Leader having no previous experience in the Motor Bike industry i was a little apprehensive, but soon learnt that two wheels are no different than 4, the vast knowledge i have already acquired over the years was soon implemented improving the sales process, and customer care.
- I quickly increased our sales and profitability, having a very successful time at Birmingham i was promoted to Dealer Principal at a new site to be opened in Stoke-on-Trent.
- As stated before i held the position of National Sales Development leader for Stratstone the position was to develop leaders of the sales departments to increase customer care, understanding of the sales process and working closely with General Managers, this gave me the opportunity to learn from these Managers for my future development i decided very quickly that when i have the opportunity to become Dealer principal i would be everything they whey were not, I would lead from the front, listen and definitely be a hands on General Manger helping everyone to achieve our personal goals.
- I held the position of Dealer Principal for 3 very successful years, we achieved the number 1 in new bike sales in the UK and Ireland.
National Sales Development Leader/General Sales Leader Land Rover
Stratstone [Pendragon plc]
01.2001 - 01.2008
- Having full responsibity for the sales development, implementation and on-going development of our sales team members and leaders with the Stratstone sales process.
- This position was national and covered all our franchises within the Stratstone group.
- This was a very challenging role but due to my belief in our sales process and watching people develop it was very fulfilling.
- During this employment I also held the position of General Sale’s leader at Land rover and Volvo in Solihull and Stoke On Trent, both roles came with great responsibity and both dealers were flag ship dealerships.
Brand Manager
Cambria Auto’s
01.2004 - 01.2005
- Company Overview: Nissan- Renault Franchise
- Improvement in our new and used Nissan Sales, selling more than 20 new and 45 used per month, with continued success in the F&I.
- I was responsible for 5 sales staff and 1 Business Manager and 1 sales controller.
- Nissan- Renault Franchise
General Manager
Holdcroft Motor Company
01.1999 - 01.2001
- Company Overview: Nissan-Renault
- Holding full responsibility for the dealership's performance reporting to the directors, dealership staffing levels of 6 sales staff, 2 service advisors 3 technicians.
- Nissan-Renault
Sales Manager
Hartwell Wolverhampton
Wolverhampton
01.1997 - 01.1999
- Company Overview: Rover
- Started at the Rover franchise at West Bromwich as a trainee Business manager within 6 months due to an internal promotion I was offered the position as dealership Business Manager, following a successful period I was offered the position of Sales Manager at Rover Wolverhampton due to the demise of the Rover group the position was made redundant.
- Rover
Sales Executive
Evans Halshaw
01.1993 - 01.1997
- Company Overview: Nissan
- I Started with Evans-Halshaw as a trainee Sales Executive, ultimately becoming senior sales executive.
- Nissan
Education
Business
Manchester College
ManchesterSkills
- Leading a team to achieve excellent customer service
- Developing and constantly coaching team members to realize their full potential
- Driving customer advocacy into the hearts of all dealership operations
- Motivate, inspire and challenge individuals and teams to all become successful
- Direct sales techniques
- Communication proficiency
- Digital marketing understanding
- Brand promotion strategies
- KPI monitoring and analysis
Custom
References are available upon request
Timeline
Sales Manager- Sales Trainer
Real estate
01.2021 - 01.2024
Sales executive
Arnold Clark
01.2020 - 01.2021
General Sales Manager
Platts Motor Company
04.2015 - 09.2016
Brand Manager/Sales Manager
Stratstone (Pendragon plc)
02.2005 - 01.2015
Brand Manager
Cambria Auto’s
01.2004 - 01.2005
National Sales Development Leader/General Sales Leader Land Rover
Stratstone [Pendragon plc]
01.2001 - 01.2008
General Manager
Holdcroft Motor Company
01.1999 - 01.2001
Sales Manager
Hartwell Wolverhampton
01.1997 - 01.1999
Sales Executive
Evans Halshaw
01.1993 - 01.1997
Business
Manchester College
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