Tim Tobin
London
Summary
A versatile professional with over 8 years experience working in fast-paced engineering environments. Tech enthusiast with a passion for web technology and a growth-mindset; I’m continuously researching, upskilling and working on development to support my work. Goal oriented and diligent with a track record of focusing on quality while meeting tight deadlines. Excellent interpersonal and communication skills demonstrated experience of managing cross-functional teams and working to own initiative. Has experience in working across various industries including smart metering, EV charging infrastructure, automotive and industrial automation.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work history
Product Owner
CloudKB Ltd. (now Correla)
Solihull, England
12.2021 - 11.2024
- Company Overview: The Waypoint platform simplifies the installation of SMETs2 meters by streamlining workflow processes offering end to end installation journeys and DCC adapter integrations
- Led development and management of the Commissioning API and Field Service Mobile App, delivering comprehensive solutions for DCC adapter integrations and field operations
- Spearheaded API rebuild initiative, standardizing documentation and streamlining supplier onboarding process, significantly expanding sales pipeline
- Orchestrated end-to-end product development across multiple DCC adapters, aligning with energy suppliers’ business objectives
- Established comprehensive testing framework including Postman collections and test plans
- Built and maintained technical documentation, improving team efficiency
- Collaborated with Product Management to ensure product roadmap aligned with market demands and the wider product strategy
- Partnered with lead architect to design scalable solutions for complex requirements
- Managed offshore development for mobile app development
- Facilitated sprint planning and backlog refinement with service delivery lead
- Provided technical consultation during customer engagements
- Maintained SLA compliance through proactive issue resolution
- Researched automation tools for mobile app testing
Technical Support Engineer
Pod Point
London
10.2020 - 12.2021
- Company Overview: Pod Point is a leading provider of EV charging infrastructure across the UK & NI, providing home, business and public charging solutions
- Having spent 4 months supporting the domestic customer network base, I transitioned to the commercial unit where I’m responsible for the uptime of the charging network for Pod Point’s most profitable and largest commercial account with over 500 sites
- Continually review processes and flows to improve productivity
- Contribute to the company’s central knowledge base and assist with the interviewing and onboarding of new starters
- Assist customers and installers with any technical queries regarding the products and services
- Effectively optimise user experience by using Salesforce to track and document user issues through to resolution
- Inspect diagnostic data to remotely diagnose and resolve issues via PCB config changes/firmware updates
- Liaise with a network of technicians to assist with install, maintenance and network setup
- Proactive account management, triaging issues in accordance with SLA agreements
- Assist hardware, software teams and data teams with any trials or investigations
- Assist sales and project management with existing sites and help to facilitate the expansion of the commercial account network
- Provide on-going reports on network uptime for the commercial account
- Host weekly cross-functional presentations with internal stakeholders from managers to directors
Applications Engineer
Snap-On Diagnostics
Cork
11.2018 - 10.2020
- Company Overview: Snap-On is a worldwide leader in providing handheld diagnostic platforms and software solutions to the automotive industry
- A member of the vehicle communications software team responsible for implementing and supporting diagnostic content in a global database for the Nissan and Honda European aftermarket
- Managed the diagnostic content of two software bundles a year for the European market
- Performed requirements gathering before each bundle release
- Authored diagnostic codes, data, test routines and calibration data structures using state machines
- Manipulated vehicle bus data to determine correct parameters and equations required for bundle FRS items
- Simulated in-vehicle networks (CAN/UDS/KWP2000) to analyse diagnostic functions using XML and INI file formats and bench test solutions
- Actively researched new automotive technologies and produced documentation on findings
- Authored and tested calibration procedures for Advanced Driver-Assistance Systems
- Liaised with software engineers, testers and customer support to troubleshoot issues and ensure continuous product quality
- Co-ordinated with apps team members around the globe to streamline efforts
- Collaborated with marketing and sales to ensure new features were included in promotions
Controls Design Engineer
DesignPro Automation
Co. Limerick
01.2016 - 10.2018
- Company Overview: DesignPro Automation is a leading provider of precision automation and machine build services to a variety of industries globally
- Within 8 months, I progressed from Intern to a permanent position
- I was responsible for the electrical design and documentation for projects, from initial consultation to the shipping of the end product
- Collaborated with stakeholders to discuss machine design and control system requirements
- Liaised with clients to answer any issues or system integration questions
- Utilised SolidWorks effectively to design and manage all electrical schematics, panel layouts and bill of materials for all components
- Organized project hardware requirements, lead times and POs to ensure project deadlines were not affected
- Oversaw electricians panel layouts and wiring to ensure it reflected the design and documentation
- Ensured all compliance standards for EU and International Markets were met by performing electrical assessments in line with documentation
- Successfully managed multiple projects simultaneously while continuing to meet extremely tight deadlines
- Performed risk assessments and defined functional safety requirements for control systems
- Forged key relationships with various industrial engineering suppliers for product supply and demonstrations
Education
Higher Diploma - Software Engineering
NUI Galway
01.2019 - 01.2020
Specialised Diploma - Automation & Control
NUI Galway
SolidWorks Electrical Schematic Training - undefined
BSc - Electronics
University of Limerick
Skills
- User story creation
- Azure Devops
- Postman
- Technical documentation
- Basic programming knowledge
- Process mapping
Affiliations
- Playing guitar
- Sketching
- Learning coding
- Sport
Timeline
Product Owner
CloudKB Ltd. (now Correla)
12.2021 - 11.2024
Technical Support Engineer
Pod Point
10.2020 - 12.2021
Higher Diploma - Software Engineering
NUI Galway
01.2019 - 01.2020
Applications Engineer
Snap-On Diagnostics
11.2018 - 10.2020
Controls Design Engineer
DesignPro Automation
01.2016 - 10.2018
SolidWorks Electrical Schematic Training - undefined
BSc - Electronics
University of Limerick
Specialised Diploma - Automation & Control
NUI Galway
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