Summary
Overview
Work History
Education
Skills
Timeline
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Tim Stokes-Richardson

Tim Stokes-Richardson

Lea,Herefordshire

Summary

Assertive professional with track record leading day-to-day clinical operation and coordination of patient care services. Accomplished in recruiting staff members focused on service excellence and quality patient care. Possesses analytical decision-making skills to quickly assess and resolve complex problems and issues.


Reliable Paramedic with excellent initiative and prioritisation skills offers experience in high-pressure emergency care. Clinically-sound and productive under pressure for safe, reliable patient support. Dynamic and motivated with strong communication skills to meet demands of fast-paced environments.


Proactive individual offers exceptional communication and interpersonal abilities to emergency services role. Strong clinical skills and judgement for responsive patient support. Builds rapport and relationships quickly for compassionate, personalised care. Dedicated professional ready to support clinical services with creating work schedules, drafting budgets and communicating policy changes to members of staff.


Possesses working knowledge of computer-based healthcare administration systems. Dedicated health service management professional with extensive experience in medical care work. Skilled in healthcare planning and coordination, achieving productive, profitable business operations. Passionate in delivering safe, quality clinical support to achieve first-class service user ratings.


Assertive professional with track record leading day-to-day operation and coordination of patient care services. Accomplished in recruiting staff members focused on service excellence and quality patient care. Possesses analytical decision-making skills to quickly assess and resolve complex problems and issues.


Motivated Paramedic with 13 years of experience providing quality care in fast-paced settings. Plans and coordinates staff and resources to meet high-volume patient needs. Quick thinking and adaptable to evolving business and service user requirements. Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Director of Clinical Services

iON Ambulance Care Ltd
Slough, Berkshire
07.2023 - 10.2024
  • Successfully restarted frontline operations, with the provision of quality Paramedic service with revenue of £1.3million per annum
  • Developed best practice guidelines to ensure quality care.
  • Negotiated contracts with vendors, securing better terms for medical supplies procurement, achieving 12% cost savings from previous suppliers.
  • Assured a consistent level of care by enforcing strict adherence to protocols and guidelines.
  • Acted as the key liaison between medical staff and the executive board.
  • Enhanced clinical staff skills with regular training programmes.
  • Initiated regular audits for continuous service improvement.
  • Directed all clinical services, ensuring compliance with regulatory standards.
  • Led a multidisciplinary team, promoting a collaborative work environment.
  • Developed a disaster management plan, which was crucial during unforeseen emergencies.

Unit Medic (Freelance)

Comfort Bunny Productions
London
05.2023 - 11.2023
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Supported team by demonstrating respect and willingness to help.
  • Offered technical advice to Directors and Art Departments
  • Liaised with all members of cast and crew to ensure wellbeing.
  • Enforced infection control measures throughout the facility ensuring a safe environment for patients and staff alike.

Head of Clinical Operations

Polaris Medical Services Ltd
Slough, Berkshire
02.2018 - 05.2023
  • Led and inspired our team of 450 ambulance clinicians, across 7 different NHS contracts to uphold brand standards and demonstrate professionalism.
  • Oversaw maintenance of the organisation's facilities to guarantee compliance with industry regulations, twice inspected and rated by the CQC as Outstanding, a first for any private ambulance company in the UK.
  • Resolved complaints quickly, calmly and professionally for positive business and customer outcomes.
  • Trained new staff to maintain consistency and quality throughout clinic service provisions.
  • Championed best practices in clinical operations for consistent service excellence.
  • Prioritised tasks effectively during high-pressure situations, ensuring seamless workflow within the department.
  • Cultivated partnerships with various stakeholders, improving overall organisational effectiveness.

Interim Clinical Lead (Freelance)

Falck First Response
London
08.2017 - 02.2018
  • Led a staff base of 150 ambulance clinicians to improve patient care through valuable coaching, teaching and mentoring.
  • Performed patient evaluations and developed care plans in alignment with needs.
  • Built and maintained excellent rapport with patients and loved ones..
  • Nurtured trusted rapport with clients, family members, and healthcare professionals.
  • Handled annual appraisals for employees and facilitated personal development plans in compliance with mandatory training.
  • Identified areas in need of clinical improvement and implemented process changes to accommodate.

Clinical Team Leader

ERS Medical
Staines-upon-Thames, Surrey
01.2016 - 07.2017
  • Provided prompt emergency response to accidents and emergencies.
  • Evaluated patient vital signs and status to determine care needs.
  • Executed well-informed critical decision making in high-pressure situations.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate comprehensive patient care.
  • Assessed emergency situations and prioritised medical care accordingly.
  • Transported patients safely and securely to hospital facilities.
  • Performed health evaluations and triaged conditions during time-sensitive situations.
  • Administered medication to relieve patients' pain and discomfort.
  • Applied Advanced Cardiac Life Support (ACLS) knowledge to maximise survival rates.

Paramedic

London Ambulance Service NHS Trust
London
11.2009 - 12.2015
  • Provided prompt emergency response to accidents and emergencies.
  • Evaluated patient vital signs and status to determine care needs.
  • Executed well-informed critical decision making in high-pressure situations.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate comprehensive patient care.
  • Carried out clinical procedures with precision and speed to meet emergency requirements.
  • Adhered to clinical and statutory guidelines for full medical compliance.
  • Transported patients safely and securely to hospital facilities.
  • Administered medication to relieve patients' pain and discomfort.
  • Conducted equipment and vehicle checks with required frequency to verify proper operation.
  • Used manual techniques and resuscitation devices to stabilise patient conditions.

Education

NVQ Level 4 - Paramedic Practice

BTEC
London Ambulance Service NHS Trust
11.2009 - 02.2013

NVQ Level 3 - Ambulance Aid and Ambulance Driving

BTEC
London Ambulance Service NHS Trust
11.2009 - 07.2011

CMI Level 5 Award in Management And Leadership - Management

Chartered Management Institute
05.2022

Skills

  • Strategic Planning
  • Data analysis
  • Policies and procedures
  • Patient relations
  • Personnel Management
  • Quality assurance controls
  • Problem-solving
  • Communication skills
  • Leadership
  • Team building
  • Regulatory requirements
  • Performance metrics
  • Crisis management

Timeline

Director of Clinical Services

iON Ambulance Care Ltd
07.2023 - 10.2024

Unit Medic (Freelance)

Comfort Bunny Productions
05.2023 - 11.2023

Head of Clinical Operations

Polaris Medical Services Ltd
02.2018 - 05.2023

Interim Clinical Lead (Freelance)

Falck First Response
08.2017 - 02.2018

Clinical Team Leader

ERS Medical
01.2016 - 07.2017

Paramedic

London Ambulance Service NHS Trust
11.2009 - 12.2015

NVQ Level 4 - Paramedic Practice

BTEC
11.2009 - 02.2013

NVQ Level 3 - Ambulance Aid and Ambulance Driving

BTEC
11.2009 - 07.2011

CMI Level 5 Award in Management And Leadership - Management

Chartered Management Institute
Tim Stokes-Richardson