TIM SPENCER

Sale of new a used vehicles and finance and protection products.

Highest number of sales sold in group with over 300 units sold and delivered in 2022 plus awards for customer service and retention.

Motability and BMW UK accreditation.

Multiple award for highest number of VOC returns and number of vehicles sold per week and month.

A devoted MINI fan with a classic MK1 Mini of my own.

Responsible for the DS Brand luxury vehicle Showroom, dealing with customer enquiries and majority of sales new and used, retail and motability, contract hire and business including the new EV whilst providing a first class customer experience, with huge gains on numbers sold, number one dealer in group since I came on board.

Actively prospecting existing databases, local business and service customers, managing social media accounts, completing online and classroom based training for accreditation.

Selling and arranging of finance packages and insurance products successfully and managing new and used car stock presentation.

Responsible for day to day running of the showroom, vehicle presentation, point of sale etc.

Successfully selling the majority of vehicle sales new retail and motability plus numerous used vehicles.

Finance applications, administration and payout.

Stock ordering, presentation, rotation, and control.

Organising and managing outdoor events and promotions, proactively prospecting leads.

Keeping up to date with manufacturer objectives, sales campaigns and targets, which we met and won accolade's from the Manufacturer.

Assisting the Brand Manager in his duties and covering his position for holidays/days off etc.

Numerous long standing repeat customers with many recommending family and friends to buy from me.

Responsible for showroom vehicle presentation, literature and display.

Assisting the Sales Managers with stock control and ordering and day to day tasks. Selling over 250 new and used vehicles annually including motability. and a large number of repetitive and referred customers.

Trained by VW Academy with Graduation from Wolfsburg.

Providing an exceptional level of customer care and product knowledge.

Experienced in remarketing of non retail stock with great success.

Responsible for all aspects new car vehicle display and promotion, point of sale, stock control and ordering.

Liaising with the manufacturer regarding targets and forecasting.

Originally a Sales Executive, promoted to Showroom Manager in 2003.

Working with a team of 8 sales staff from a very busy and successful used car centre selling over 150+ cars per month, selling over 300 cars annually.

Deputy of the New Car Sales Manager so assisting him and covering when required for deal stacking, negotiating closes etc.