Dedicated and reliable pest control professional accomplished in delivering top-quality pest management solutions. Removes harmful and unwanted pests with targeted chemical applications. Provides thorough customer follow-up to confirm satisfaction.
Work History
Pest Control Technician
BPC(A)
Old Buckenham, Norfolk
05.2022 - Current
Cleaned and maintained equipment to support operating efficiency.
Set traps to minimize pests and vermin.
Sprayed chemical solutions or toxic gas to address specific pests.
Used chemicals to remove harmful insects and unwanted organisms.
Drafted pest inspection reports to inform customers of treatment plans.
Addressed infestations related to mice, insects and roaches.
Applied pesticides, covering areas to specified depths.
Used inspection data to select fumigation, poison or traps for most effective results.
Removed pests after fumigation and cleaned areas of application.
Reviewed work orders to determine job requirements and materials.
Followed PPE requirements during chemical preparation and application.
Working at Height including bird spiking & net installation
Mixed and handled chemicals according to instructions and safety guidelines.
Assessed infestation to select and plan treatment types.
Operated chemical application equipment for spraying pests and weeds.
Estimated time and labour costs to provide competitive customer quotes.
Proved successful working within tight deadlines and a fast-paced environment.
Excellent communication skills, both verbal and written.
General Labourer
D&G Builders
Attleborough, East Anglia
01.2021 - 04.2022
Prioritised jobs effectively to meet daily construction deadlines.
Stored building materials safely and securely, minimising damage and loss.
Kept building and construction areas clear and tidy, reducing site risks.
Regularly lifted loads up to 20kg, minimising risk of personal injury by following manual handling techniques.
Operated concrete mixers, circular saws and cordless drills.
Prepared surfaces for painting using hand scrapers and wire brushes.
Performed basic electrical tasks, plumbing repairs and maintenance work.
Enthusiastically picked up various labouring and construction tasks across site to aid team success.
Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
Mixed and laid concrete with excellent planning and measuring skills.
Assembled and disassembled scaffolding and temporary structures.
Assisted welders, carpenter and painters during construction.
Operations Manager
Sitekengineering
Norwich, East Anglia
10.2012 - 11.2020
Streamlined operational efficiencies by establishing and implementing effective system's for the company.
Identified inefficiencies and made recommendations for improvements.
Managed day-to-day both offshore & onshore operations, including supervision and assignment delegation for several hundred contractor's.
Established organisational vision and developed strategies to achieve sales, profit and loss and customer service goals.
Served as key corporate representative, liaising with clients in support of operational excellence.
Enhanced customer satisfaction ratings by resolving issues efficiently.
Developed, recommended and implemented strategies to improve employee work quality and speed.
Training & Logistics Manager
Access Inspection Development
Norwich, East Anglia
10.2010 - 09.2012
Responsible for all aspects of working at height training
Logistics Manager to ensure UK support coverage
Supported Chief Operating Officer with daily operational functions.
Supported HR in improving operations and resolving issues to deliver top-notch customer service.
Skydiving Instructor 12,000+ Jumps
UK Parachuting
Norwich, East Anglia
05.2007 - 12.2010
Support THE Club Chief Instructor with daily parachuting activities
Train members of the public Accelerated Freefall Courses (AFF) also to include Tandem Parachute course from 12,000ft above sea level.
Act as Freefall Camera when required to increase turnover
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Managed team of 15 employees, overseeing the hiring, training, and professional growth of employees.
Team Leader Red Devils Parachuting Display Team
Parachute Regiment
Sailsbury, Wiltshire
01.1995 - 10.2007
Once achieved Display team status ( 200 ) controlled parachuting in a small area, I became a parachute display team leader, displaying exhilarating parachute displays all over the world to promote the Parachute Regiment.
After several years in this post I became the display team coordinator, liaising with all members of the public to ensure a safe display.
Display locations ranging from Australia, South Africa, USA, Portugal to name but a few, best memory was parachuting in to Wembley Stadium to launch EURO 1996. This was seen by millions of fans.
Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Second Battalion Parachute Regiment
British Army
Aldershot, Hampshire
01.1992 - 12.1994
Based in Aldershot Hampshire part of the 5th Airborne Brigade
Serveral tours in Northern Ireland acting as support against terrorism.