Tim Robinson
LANCASTER,Lancashire
Summary
Knowledgeable about retail operations with strong focus on customer service and team leadership. Skilled in inventory management, sales strategies, and conflict resolution. Ready to use and develop communication, organisational, and problem-solving skills.
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Ambitious and proactive, with proven ability to lead teams and manage resources effectively. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction.
Organised and dependable with 23 years of management experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work history
Store manager
Aldi stores Ltd
Bolton, Lancashire
01.2003 - Current
- Streamlined operations to maximise efficiency and minimise waste.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Facilitated smooth checkouts by maintaining efficient till operations.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Coached underperforming employees improving their job performance significantly.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Implemented promotional displays to increase product visibility and sales.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Oversaw business staffing and training, building successful, customer-focused team.
- Created seasonal sales plans with varying stock and promotional strategies.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
Shift leader
TDG logistics
Carnforth, Lancashire
01.1997 - 12.2002
Education
Certificate in management - Management studies
Lancaster and Morecambe college
Lancaster 09.2002
Skills
- Retail software usage
- Store security measures
- Staff rota arrangement
- Cash handling
- Financial reporting
- Employee motivation techniques
- Merchandising expertise
- Loss prevention strategies
- Sales Leadership
- Performance monitoring
- Stock control systems
- Staff mentoring
- Store operations efficiency
- Merchandising plan execution
- Stock control systems understanding
- Time efficiency
- Communication effectiveness
- Customer Service
- Team Leadership
- Interpersonal communication
- Inventory management
- Multitasking proficiency
- Financial reporting accuracy
Additional Information
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Hobbies
Golf, walking, cooking
Timeline
Store manager
Aldi stores Ltd
01.2003 - Current
Shift leader
TDG logistics
01.1997 - 12.2002
Certificate in management - Management studies
Lancaster and Morecambe college