Tim Jaynes
Llantwit Major,Vale of Glamorgan
Summary
Accomplished professional with expertise in Salesforce and SAP, complemented by proficiency in Power BI and Microsoft Office. Demonstrates strong capabilities in data analysis and management, project planning and tracking, as well as pricing strategy development. Committed to leveraging these skills to drive business success and optimise operational efficiency.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work history
Performance and Change Manager
Michelin Plc
Cowbridge, Vale of Glamorgan
2022.10 - Current
- Designed and implimented processes for sales and customer services, mainly focused on sales planning and quality management.
- Managed pricing offer for material handling, construction and agricultural products as well as services.
- Liased with legal teams to ensure compliance with both internal policy and external legislative requirements.
- Built several reporting structures for the sales and operational teams, including reporting in Salesforce, Excel and Power BI.
Customer Service Manager
Camso UK Ltd / Michelin
Cowbridge, Vale of Glamorgan
2018.10 - 2022.10
- Delivered exceptional service by addressing customer queries promptly.
- Oversaw daily operations, ensuring optimal performance.
- Supported with the development and implimentation of a new salesforce order management system
- Led and managed a small team of aftermarket customer service representatives
Credit Controller
Camso UK Ltd
Cowbridge, Vale of Glamorgan
2014.07 - 2018.10
- Managed a sales ledger with total value of approximatley £250k per month.
- Worked with sales teams, customer services and operations to resolve customer disputes to clear invoices for payment.
- Worked with a quality management team, reporting on trends in credit related issues.
- Handled intercompany reconcilliation process with other Camso entities.
Purchase Ledger Clerk
Camso UK Ltd
Cowbridge , Vale of Glamorgan
2012.07 - 2014.07
- Processed invoices from suppliers to update the ledger.
- Managed documentation for inbound container shipments from the factory.
Education
Certificate of Higher Education - Computing
Open University
2023.09 - 2025.06
A-Levels - Chemisty, Psychology, Maths
Llantwit Major Comprehensive
Wales 2010.09 - 2012.07
Skills
- Salesforce and SAP expertise
- Power BI and Microsoft Office proficiency
- Data analysis and management
- Project planning and tracking
- Pricing strategy development
Timeline
Certificate of Higher Education - Computing
Open University
2023.09 - 2025.06
Performance and Change Manager
Michelin Plc
2022.10 - Current
Customer Service Manager
Camso UK Ltd / Michelin
2018.10 - 2022.10
Credit Controller
Camso UK Ltd
2014.07 - 2018.10
Purchase Ledger Clerk
Camso UK Ltd
2012.07 - 2014.07
A-Levels - Chemisty, Psychology, Maths
Llantwit Major Comprehensive
2010.09 - 2012.07