Tim Davies-Moss
Shawbury, UK,Shropshire
Summary
Dynamic Business Owner with expertise in financial management and market analysis. Controls expenses and allocates resources to meet budget goals while fostering relationships with key clients to enhance customer satisfaction. Adapts strategies based on competitive activity to maintain a leading edge in the industry.
Results-driven professional demonstrating strengths in business development and operational oversight. Leads teams to achieve ambitious targets while training staff to excel in customer service and operational procedures. Committed to continuous improvement and fostering a collaborative team environment.
Established Business Owner with exceptional leadership and management abilities. Monitors progress and performance for ongoing policy and process evolution. Responds proactively to change for well-maintained business operations.
Overview
29
29
years of professional experience
Work History
business owner
001 Taxis
Shawbury, Shropshire
05.2001 - Current
- Controlled expenses and allocated financial resources to reach budget goals.
- Used social media to expand market reach and facilitate sales agent recruitment.
- Monitored competitive activity within the industry, adjusting strategies to maintain a competitive edge.
- Ensured compliance with council regulations to maintain a safe workplace environment.
- Fostered relationships with key clients and stakeholders, enhancing customer satisfaction and loyalty.
Manager
Stars News Shops / Spar
Shifnal, Shropshire
04.2002 - 05.2005
- Managed daily operations of a high-volume retail store, overseeing staff performance and customer service standards.
Assistant manager
stars news shops
Shawbury, Shropshire
12.2000 - 04.2002
- Maintained high standards of store presentation and cleanliness.
- Addressed customer complaints promptly, turning dissatisfied visitors into loyal patrons.
- Trained new employees in customer service excellence, product knowledge, and operational procedures.
customer service assistant
AMF Bowling Shrewsbury
Shrewsbury, Shropshire
04.1999 - 12.2000
- Kept bar stocked and organised for easy access and quick service to customers.
- Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns.
Salesman
Coldseal Windows
Shrewsbury, Shropshire
09.1996 - 04.1999
- Elevated responsibilities as sales representative prior to promotion as trainee telesales manager.
- Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
- Selected, trained and performance-managed staff to handle high workload with ambitious targets.
Education
NVQ Level 2 - Electrical instalations
Fincaal Training College
Durham2008
GCSEs - GCSE
Sundorne School
Shrewsbury1996
Skills
- Financial management
- Market analysis
- Compliance assurance
- Business planning
- Social media marketing
- Customer relationship management
- Team leadership
- Employee training
- Operational efficiency
- Business development
Timeline
Manager
Stars News Shops / Spar
04.2002 - 05.2005
business owner
001 Taxis
05.2001 - Current
Assistant manager
stars news shops
12.2000 - 04.2002
customer service assistant
AMF Bowling Shrewsbury
04.1999 - 12.2000
Salesman
Coldseal Windows
09.1996 - 04.1999
NVQ Level 2 - Electrical instalations
Fincaal Training College
GCSEs - GCSE
Sundorne School