Summary
Overview
Assignments Summary
Work history
Education
Skills
Affiliations
Interests
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OfficeManager

Tim Carter

Interim Commercial Consultant
Sandy,Beds

Summary

Interim Senior Head of Commercial/Procurement Projects with Chartered MCIPS and over 40 years' experience in commercial and procurement. Proven track record of achievement managing senior stakeholders and directing large scale strategic procurement projects for public sector and blue-chip private sector companies. Interim assignments for large public sector and private sector clients including MOD, Defra, GDS (Cabinet Office), Home Office, Metropolitan Police, MOJ, BAA, FSA, Kleinwort Benson, EasyJet and American Express. Procurement specialist in large scale IT procurement projects, Contact Centres or professional services sourcing from tier 1 global suppliers. Track record and demonstrable success in maximising savings across all roles with a cumulative total of £56.8m. SC held and current. Extensive Procurement Project management skills for high profile procurements gained across Public/Private sector Specialist in Public Sector procurement under PCR/DSPCR Competitive Dialogue, CPN, Restricted or Open procedures. Specialist in IT Hardware and software and services procurement and contact centres. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact client success.

Overview

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1

Chartered MCIPS

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2

40 Years of professional experience

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3

15 Years Interim Assignments Blue Chip Clients

Assignments Summary

· MOD – 18 months (2 Assignments)

· DEFRA – 36 months (2 Assignments)

· GDS (Cabinet Office) – 3 Months

· Home Office – 13 months

· Metropolitan Police – 38 months (2 Assignments)

· LB Hounslow– 7 months

· Ministry of Justice – 10 months

· Easyjet – 7 months

· BAA – 6 months

· Kleinwort Benson Bank Ltd – 7 months

· American Express – 14 months (2 Assignments)

Work history

Interim Commercial Lead

MOD
Corsham , Wiltshire
01.2023 - 09.2023
  • OPNET Deployed Platform Programme Delivery
  • Reporting to Defence Digital Commercial Hardware and Services to lead the implementation of new Deployed Platform Partner (Crimson Bridge) and implementation strategy across MOD - £6.5m TCV additional objective to direct high profile/secret requirements under specialised procurements., for OPNET Deployed Platform Programme Delivery (Crimson Bridge)
  • Develop Implementation and Contract start up processes and artefacts
  • Ensure all Commercial artefacts are delivered from tender to contract during transition
  • Execution of all contract deliverables ensuring resolution of complex issues
  • Lead on Contract drafting and negotiation
  • Delivery of Stakeholder Management plans including Contract Initiation kick offs both internal and external
  • Devise Contract Management Plans
  • Ensure all Change Management processes are rigorous and adhere to commercial processes and drive value for money
  • Instigate Commercial Risk Assessments for financial caps and liability analysis
  • Commercial subject matter expert for additional deployed contract procurements of specialised Secret requirements
  • Monitor Supplier performance and keep line management and the Head of Commercial briefed of relevant issues
  • Engaged with senior directors and business to develop and rollout stakeholder management.

Commercial

MOD
03.2022 - 12.2022
  • Lead Strategic Projects
  • Reporting to Defence Digital Commercial lead the development of commercial strategy for future OpNet Support Contract - £2.3m TCV and lead OJEU ITT for high profile/value Procurement Programmes (Crimson Bridge) and other specialised procurements
  • Develop future support Strategy for Future OpNet Support contracts for hardware support
  • Instigate and support Category Strategy rollout across DD Hardware team
  • Develop Category Strategy slide pack for DD Hardware lead
  • Commercial Lead for Deployed Crimson Bridge Support ITT under PCR Restricted Procedure
  • Developed/directed all ITT artefacts and managed contract schedule updates across constrained 3-month period
  • Direct the CQ process during ITT and provide timely responses to all bidders
  • Lead the ITT evaluation process and moderator meetings to conclusion
  • Award the Crimson Bridge contract and supplier evaluation debriefs
  • Lead other hardware framework procurements via eSourcing DSP or CCS portals
  • Commercial subject matter expert for additional deployed contract procurements of specialised Secret requirements.

Lead

DEFRA
09.2018 - 03.2022
  • Strategic Projects
  • Reporting to the Commercial IT Department lead the appointment of new Strategic Delivery Partner and strategy across DEFRA - £100m TCV and lead high profile/value Programmes requiring specialised procurements
  • Led Strategic procurement for ReSP programme meeting Alpha and Beta implementation timescales delivering £6.5m professional services saving £750k
  • Completed £6m Incident Response Procurement Project for Environment Agency saving £700k and mitigating Agile development commercial risk with DoD and phased payment milestones
  • Leading 6-month OJEU procurement for LZ services £1m award 2022
  • Developed Delivery Partner Strategy value £100m and gained approval at governance boards
  • Engaged with senior directors and business to develop and rollout stakeholder management
  • Roll out a series of pilots across Data and Digital transformation and EU Exit services
  • Initiate process mapping of the new Delivery Partner procurement route integrating with BRAVO OJEU and Framework templates
  • Engaged with colleagues across central government departments including HMRC, CCS Cabinet Office and Home Office for references in using the new delivery partner.

Commercial Manager

GDS Cabinet Office
04.2018 - 07.2018
  • Reporting to the Head of Commercial lead multiple procurements via G-Cloud and DOS 2 frameworks hosting, application software development, professional services and integration services up to - £2m TCV
  • Lead and manage high profile procurements for Verify, Digital Marketplace and infrastructure services in line with EU procedures
  • Advise on appropriate and effective procurement strategy and documentation to support tendering activity, including; bid instructions, bid forms, evaluation models, and applied through the Digital Marketplace online tendering portal
  • Support the procurement evaluation by developing methodologies, participating in evaluation panels and providing specific expert appraisals and analyses
  • Negotiate supplemental contractual terms and conditions in addition to the framework call-off agreements with emphasis on achieving GDPR compliance.

Interim Commercial Lead

Home Office, HOB Central
01.2017 - 03.2018
  • Bureau
  • Reporting to the HOB Programme Commercial Directorate and Lead the HOB Central/bureau procurement project for Biometrics application, hosting, and integration services to meet Home Office HOB programme - £400m TCV
  • Lead and manage high profile Central OJEU procurement activities in support of HOB disaggregation programme and ensure that these are procured in line with EU procedures
  • Create appropriate and effective procurement strategy and documentation to support tendering activity, including; bid instructions, bid forms, evaluation models, and applied through e-sourcing tools
  • Develop compliant and commercially sound contract documentation, including key contractual terms, pricing mechanisms, Key Performance Indicators, price reduction mechanisms, etc
  • Identify and manage risks throughout the procurement process
  • Support the procurement evaluation by developing methodologies, participating in evaluation panels and providing specific expert appraisals and analyses
  • Major Achievements
  • Developed Procurement Strategy including risk/gain share commercial envelope
  • Competitive RFI Market engagement across tier 1 ICT suppliers
  • Defined scope developing ROI model to support business case
  • Delivered innovative evaluation weighting range methodology
  • Developed supplier behaviour evaluation methodologies during negotiation process
  • Implemented best practice negotiation tools.

Interim Head of Category Strategic Procurement Programme

Metropolitan Police
08.2015 - 12.2016
  • Reporting to the ICT Commercial Category Director leading the MiPS procurement programme for policing application, hosting, and integration services to meet Digital Policing and Met 2020 programme - £150m TCV
  • Key accountabilities for this role are:
  • Extensive market engagement across Police Forces and suppliers
  • Lead the procurement team in high risk, high value complex tender by competitive procedure Dialogue for OJEU value £150m
  • Developed procurement and commercial strategy and all procurement products from OJEU, PQQ, and ITN to BAFO
  • Direct the negotiation process across 20 weeks with overall commercial accountability for each workstream
  • Line Management: Leadership, development and motivation of staff, setting standards and values for the organisation
  • Develop and implement best practice Negotiation tools compliance matrix
  • Lead bidder communication throughout the tender process and negotiation planning
  • Directed Legal MSA and schedule contract requirements and relationship with external legal council
  • Lead finance cost model requirements developing pricing strategies
  • Major Achievements
  • Competitive procedure with negotiation delivered across constrained timescales 12 month all programme milestones achieved
  • Forecast cost savings of 10% - £8m against £80m ITN price
  • Delivered innovative evaluation weighting range methodology
  • Implemented best practice negotiation tools
  • Developed supplier behaviour evaluation methodologies during negotiation process
  • Achieved commercial objectives of volume based licencing model
  • Mitigated commercial risk during negotiation phase utilising RAD process driving out risk pricing.

Interim Procurement Consultant

Metropolitan Police
London
10.2013 - 08.2015
  • Reporting to the ICT Category Director for various projects from G-Cloud procurement to restricted tenders covering Agile Development Scrum resource, Intranet/Internet consultancy and hosting PAS/IAS, custody application and EIS Pole store
  • Key accountabilities for this role are:
  • Strategic use of G-Cloud procurement bringing expertise across all procurements
  • Developed procurement and commercial strategies for all procurement projects
  • Line Management: Leadership, development and motivation of staff, setting standards and values for the organisation
  • Develop and implement best practice G-Cloud procurement and evaluation criteria with training for procurement staff
  • Major Achievements
  • Delivered G-Cloud procurement under mini competition for Agile Scrum team resource framework up to £13.2m spend saving up to 20% or £2.6m
  • Led G-Cloud procurement for Internet replacement strategy project £338k saving £27k
  • Delivered G-Cloud procurement for Intranet consultancy two projects totalling £120k saving £20k.

Interim Procurement Consultant

London Borough of Hounslow
London
04.2013 - 10.2013
  • Reporting to the Head of Procurement and leading the IT Resources services category £100m including Cloud Hosting, CRM Salesforce, Apps development, Microsoft licensing £20m
  • To provide strategic direction for procurement working with IT director and senior commissioning managers across all services in the Council
  • Lead and project manage a range of IT sourcing activities in support of the category plan
  • Implement G Cloud procurement to support a revolutionary IT change programme moving to Cloud Hosting, application development and Box document office applications
  • Major Achievements
  • Directed Methods Consultancy in extensive market engagement across leading edge developer companies in WordPress and Drupal for CMS in redesign of public access for LB Hounslow internet portal
  • Delivered extensive G-Cloud procurement sourcing strategy across 7 months - £3.6M under constrained timescale for a range Cloud based IT platforms from Salesforce CRM to Box document productivity solution saving £1.2m.

Interim Procurement Consultant

MOJ - Petty
London
05.2012 - 02.2013
  • Reporting to the Head of Procurement and leading the BPO Tender for Service Integration and Management (SIAM) Tower services £175m TCV
  • Key accountabilities for this role are:
  • Lead the SIAM team in high risk, high value complex tendering by negotiated procedure the most appropriate supply and value chains in support of the MoJ's business streams
  • Working with the Head of ICT Procurement to develop world class Procurement strategies by: controlling all third party spend; maximising value from money spent
  • Line Management: Leadership, development and motivation of staff, setting standards and values for the organisation
  • Ensuring effective communications with staff, unions and partners are in place
  • Develop and implement best practice Negotiation tools compliance matrix
  • Lead bidder communication throughout the tender process and negotiation planning
  • Major Achievements
  • Implemented best practice negotiation tools defining commercial objectives
  • Led bidder communication throughout ITN procurement cycle via eSourcing portal and weekly reviews
  • Direct commercial negotiations across MSA and TSA contracts across 8 weeks
  • Successfully completed six incumbent supplier due diligence reviews with bidders
  • Delivered governance papers for ITN evaluation, bidder scenario/solution validation.

Interim Procurement Consultant

EasyJet
London
10.2011 - 05.2012
  • Reporting to the Head of Procurement and leading the BPO for IT and Contact centre services and consultancy contact centre project
  • Key accountabilities for this role are:
  • Lead procurement BPO programme for Contact Centre services - £60m contract
  • Direct and manage RFI/RFP process across multiple tier 1 suppliers
  • Manage weekly project team reviews and 2 weekly project board reviews
  • Construct BPO contract for Contact Centre services nearshore and offshore
  • Negotiate and BPO contract centre services contract with 2/3 service providers
  • Manage existing service providers through interim contract extension negotiation.
  • Major Achievements
  • Delivered contract extension with incumbent supplier negotiating €50k reduction
  • RFI/RFP process delivered across constrained timescales 2/3 months
  • Negotiated BPO Contract for Contact Centre resulting in £15m contract saving
  • Mitigated commercial risk in all contract negotiations and renewals for easyJet
  • Agreed exit and transition plan with TUPE consideration with current CC provider
  • Concluded CC project and negotiated with big 4 consultancy saving €99k.

Interim Procurement Contracts Manager

BAA
London
03.2011 - 10.2011
  • Reporting to the Head of Procurement and leading the £1.5bn company divestment for transition of third-party contracts to Gatwick Airport
  • Key accountabilities for this role are:
  • Lead procurement programme for divestment of 220 supplier contracts £20m spend from BAA to Gatwick
  • Direct and manage transitional procurement relationship for BAA with Gatwick
  • Manage weekly contract divestment reviews managing risk and transition
  • Negotiate novation and separation contracts with blue chip suppliers including Microsoft, HP, Oracle, BT, Computacenter and SITA service providers
  • Direct negotiation for Transition IT work Packages c£5m with service providers
  • Manage and report BAA stranded costs as part of contract separation.
  • Major Achievements
  • Delivered separation of 200 IT and services contracts across 4-month period
  • Negotiated IT work package separation contracts saving £500k
  • Led commercial relationship with Gatwick Commercial/Procurement teams
  • Mitigated commercial risk in all contract divestments and renewals for BAA.

Interim Procurement Consultant

Kleinwort Benson Investment Bank
London
06.2010 - 12.2010
  • Reporting to the CFO led the Procurement Transformational project and strategic direction in support of company divestment to a world class infrastructure
  • Key accountabilities for this role are:
  • Lead procurement transformation, develop strategy, policies & procedures, KPI
  • Direct Strategic Sourcing Project - Offshore Channel Is Datacentre/Networks £21m
  • Rationalise Software Procurement across LAR for Microsoft, Oracle, and SAP
  • Lead £3.3m Group Travel RFP for RHJI/Kleinwort Benson for travel services
  • Direct £1m RFP for SAP licensing and Implementation/hosting for HR Payroll
  • Aggregate £6M Securities/derivatives data feeds with single supplier
  • Instigate procurement compliance process in all contract negotiations.
  • Major Achievements
  • Transformed Procurement engagement to strategic board level
  • Delivered IS Strategic sourcing project, Data centre & Network saving £500k
  • Negotiated securities/derivatives data feeds contract rationalisation saving £600k
  • Negotiated Bloomberg/ Thompson Reuters Terminals contract saving £450k
  • Negotiate CRM Procurement for software licensing and hardware - saved £200k
  • Direct RFP/contract for SAP professional services for HR Payroll saved £550k
  • Managed £6m global Travel RFP for Air/Hotels/Taxis saved £900k over contract
  • Created/delivered best practice Procurement policies/procedures and templates

Interim Project Procurement Consultant

American Express Ltd
London
08.2009 - 06.2010
  • The Global Technology and Telecoms Procurement Department is responsible for spend of $350m USD per annum and services to support American Express EMEA
  • Key accountabilities
  • Direct major EMEA $200m BPO travel project for procurement of Web development, Hosting, online transaction management for travel lifestyle project
  • Direct EMEA $10m data/voice network cabling services RFP across changing requirements and managing Reverse Auction event across October 09
  • Provide procurement consultancy for $1.1m EMEA call-centre rationalisation project
  • Lead E procurement RFP for Technology and Software categories utilising Ariba E tools
  • Lead Ariba implementation of SEPA/ Payment Services Directive across EMEA
  • Major Achievements
  • Negotiated $936k reduction in EMEA network cabling services and maintenance contract
  • Delivered procurement strategy for $1.1m EMEA call-centre rationalisation
  • Devised RASCI matrix splitting roles/responsibilities for strategic procurement and SRM
  • Has provided individual coaching/training for Technology/Telecoms procurement team
  • Negotiated £40k rebate on contract renewal with a major IT services provider.

Head of Procurement

Bravura Solutions (UK) Ltd
London
01.2009 - 08.2009
  • The Procurement Department is responsible for spend of $75m USD per annum for IT hardware/software and services to support Bravura Solutions
  • Key accountabilities
  • Direct and manage a major $25m outsourcing EDS contract for data hosting and software development for major financial services clients
  • Tender Mobile Telecoms for Data/voice across major providers Vodafone, O2 etc
  • Manage and develop strategic software relationships with Microsoft/Sybase/IBM/HP/Oracle developing licensing options/partnership agreements
  • Develop and implement global procurement strategies for hardware/software/IT/network
  • Major Achievements
  • Implemented Microsoft Select Agreement achieving 45% discount with forecast savings of £300k per annum
  • Saved £130k Mobile Telecoms contract Data/voice and Blackberry
  • Negotiated and implemented a major Output Management contract for $2m
  • Q3 savings achieved £100k across RFPs for hardware/software/services
  • Established outsourcing base costs tracking and formalised CCN process.

Interim Procurement Consultant

American Express Ltd
Brighton
11.2008 - 01.2009
  • The HR/Professional Services Procurement Department is responsible for spend of $150m USD per annum and services to support American Express EMEA
  • Key accountabilities: -
  • Direct major $36m project for EMEA Statement printing and distribution project across 22 countries currently managing the RFP tender process
  • Manage and negotiate key commercial contracts for outsourced call-centres, data capture, contractor recruitment, healthcare, and cheque replication and distribution utilising templates
  • Lead E procurement RFI and RFP for HR recruitment and Professional Services.
  • Major Achievements
  • Directed major $36m project for EMEA Statement printing and distribution project across 22 countries currently in the RFP tender process
  • Implemented and negotiated $400k Call-centre contract for additional Card payment
  • Protection Insurance saving $100k
  • Negotiated contractual disputes with outsourced Call-centre providers saving $150k usd
  • Revised and negotiated Professional Contractor and temporary recruitment contract reducing average margin of 33% to 25% saving $300k.

Head IS Team Procurement Manager

Financial Services Authority
Canary Wharf, Tower Hamlets
12.2007 - 11.2008
  • Canary Wharf
  • The Central Procurement Department is responsible for spend of £150m per annum to support the FSA whilst working within the EU legislation and OJEU tendering regulations
  • Key accountabilities
  • Strong leadership of a team of 6 and development of individual PDP's
  • On-going development of the IS procurement strategy and supporting policies
  • Commercial and supplier management for indirect categories covering, external legal counsel, IS contractors, permanent recruitment, professional consultancy
  • Implement Strategic Sourcing programme covering 180 software third party contracts


Senior Sourcing Manager

Fujitsu Services Ltd
Stevenage
04.1968 - 12.2007
  • Procurement consultancy for Private Sector business units £150m - £200m spend.

Education

HNC - Engineering

University of Sussex
Brighton

Skills

  • Contracts development
  • High-value procurement project management
  • Comprehensive PCR legislation knowledge
  • Comprehensive DSPCR legislation knowledge
  • Global and strategic sourcing
  • Strategic Business Relationships
  • Negotiation Strategies
  • Global Sourcing Strategies
  • Contract Negotiation
  • Procurement expertise
  • Vendor sourcing
  • Persuasive negotiator
  • Schedule development
  • Document preparation
  • Strategic planning

Affiliations

(MCIPS) Chartered Member with Chartered Institute of Purchasing & Supply

Professional Member of the Interim Association of Interim Managers (M.A.P.I)

Interests

Interest , Golf, Football, DIY

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Interim Commercial Lead

MOD
01.2023 - 09.2023

Commercial

MOD
03.2022 - 12.2022

Lead

DEFRA
09.2018 - 03.2022

Commercial Manager

GDS Cabinet Office
04.2018 - 07.2018

Interim Commercial Lead

Home Office, HOB Central
01.2017 - 03.2018

Interim Head of Category Strategic Procurement Programme

Metropolitan Police
08.2015 - 12.2016

Interim Procurement Consultant

Metropolitan Police
10.2013 - 08.2015

Interim Procurement Consultant

London Borough of Hounslow
04.2013 - 10.2013

Interim Procurement Consultant

MOJ - Petty
05.2012 - 02.2013

Interim Procurement Consultant

EasyJet
10.2011 - 05.2012

Interim Procurement Contracts Manager

BAA
03.2011 - 10.2011

Interim Procurement Consultant

Kleinwort Benson Investment Bank
06.2010 - 12.2010

Interim Project Procurement Consultant

American Express Ltd
08.2009 - 06.2010

Head of Procurement

Bravura Solutions (UK) Ltd
01.2009 - 08.2009

Interim Procurement Consultant

American Express Ltd
11.2008 - 01.2009

Head IS Team Procurement Manager

Financial Services Authority
12.2007 - 11.2008

HNC - Engineering

University of Sussex

Senior Sourcing Manager

Fujitsu Services Ltd
04.1968 - 12.2007
Tim Carter Interim Commercial Consultant