Summary
Overview
Work History
Education
Skills
Timeline
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Tim Boorman

London

Summary

Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of [Location] with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.

Overview

26
26
years of professional experience

Work History

Tour Host

Tootbus
03.2014 - Current
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
  • Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
  • Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.

Father Christmas

Various
11.1997 - 12.2022
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Tour Guide

Britmovie Tours
04.2014 - 09.2014
  • Guided groups of up to [Number] people on scheduled tours.
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
  • Built personal relationships with guests to promote positive experiences.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
  • Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.

Horror Actor

London Bridge Experience
06.2009 - 04.2014
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Worked collaboratively with other actors to perform scenes and convey stories.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Studied scripts to successfully portray characters in dramas and comedies.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Developed characters through improvisation and script analysis.
  • Made quick adjustments to characters on stage.
  • Delivered unique and compelling performances on both stage and screen.
  • Utilized physical and vocal techniques to portray characters on stage.

Education

No Degree - 'A' Levels

West Kent College F.E.
Tonbridge
06.1983

Skills

  • Conflict and Complaint Resolution
  • Guest Relations
  • Local Arts and Culture
  • Customer Inquiries
  • Communications Strategies
  • Active Listening
  • Open House Coordination
  • History Research
  • Service Quality
  • Professional Relationships

Timeline

Tour Guide

Britmovie Tours
04.2014 - 09.2014

Tour Host

Tootbus
03.2014 - Current

Horror Actor

London Bridge Experience
06.2009 - 04.2014

Father Christmas

Various
11.1997 - 12.2022

No Degree - 'A' Levels

West Kent College F.E.

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Tim Boorman