Tilliah Birchall
Lutterworth,England
Summary
I am an outgoing person who has always had customer facing jobs, meaning I know how to work with members of the public and with a team!
I am a person who is ready to learn and will want to go that extra mile to help and gain more experience.
Overview
3
3
years of professional experience
Work history
Receptionist
Everyone Active Lutterworth
Lutterworth, Leicestershire
2025.06 - Current
- Maintained an organised reception area for a professional business environment.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Managed phone calls, resulting in effective communication flow within the company.
Beauty salon assistant
Soleil Tanning Salon
Lutterworth, Leicestershire
2024.09 - 2025.09
- Offered advice on appropriate skin care products leading to increased sales.
- Handled client bookings, resulting in an organised appointment system.
- Boosted client retention to ensure repeat visits by creating a warm, welcoming environment.
- Maintained clean work stations for enhanced hygiene standards.
Cafe barista
Vanilla Bake Box
Lutterworth, Leicestershire
2023.05 - 2024.05
- Trained new staff members, improving overall efficiency of cafe operations.
- Prepared fresh food items for sale, contributing to increase in revenue from food sales.
- Collaborated with team members during busy periods to maintain smooth service flow.
- Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
- Responded promptly to customer complaints or issues, thus preserving positive atmosphere in the cafe.
- Handled cash transactions accurately whilst ensuring speedy service during peak hours.
Education
A-Levels - English Lang - D. Media - D. Music Per - Merit
Lutterworth College
Lutterworth06.2025
GCSEs - English - 6 Maths - 5
Lutterworth High School
Lutterworth06.2023
Skills
- Customer Service
- Positive outlook
- Good with creating good relationships with customers
- Ready to learn!
- Patience and composure
Timeline
Receptionist
Everyone Active Lutterworth
2025.06 - Current
Beauty salon assistant
Soleil Tanning Salon
2024.09 - 2025.09
Cafe barista
Vanilla Bake Box
2023.05 - 2024.05
A-Levels - English Lang - D. Media - D. Music Per - Merit
Lutterworth College
GCSEs - English - 6 Maths - 5
Lutterworth High School