Tilli Pead

• Developed detailed understanding of each partner’s individual diary management style and client booking methods to proactively resolve conflicts, sourcing suitable external venues when required.

• Organised company team building, excursions and charity involvement.

• Managed operations inbox and facility maintenance, liaising with building management, our IT department and booking external contractors to address repairs and technical issues.
• Maintained office risk assessments, accident logs and safety equipment stock. Ensured courses/certificates, and routine H&S checks were kept up-to-date.

• Purchased all supplies, office equipment and company gifting. Identified potential cost-saving opportunities, then negotiated contracts with suppliers.

• Repeated success in smooth handovers by quickly familiarising myself with new processes and committing them to memory, then adapting skills for different environments.
• Assessed what to prioritise in new job roles and confidently ask questions whilst anticipating the teams needs.
• Ability to read situations and adapt communication style effectively.

• Provided support for 6 senior team members (2 VP, 4 SA) including diary management, regular international travel arrangements, meeting coordination and handling urgent last-minute requests and signatures.
• Liaised with facilities team, building management and EA to MD, resolving all office-related queries and providing ad-hoc support as required.
• Organised internal and external events with senior executives and affiliates present - conducted numerous site visits and coordinated logistics with high end venues.
• Took note of what what affected morale and adjusted spending to prioritise most cost-effective decisions aligning with demand.

• Managed large scale calendars, strategically coordinating up to 200 appointments daily, across 50 meeting rooms over 2 buildings.
• Ensured accuracy in booking services, meetings and company events; handling logistics and catering arrangements simultaneously.
• Successfully assisted with diaries of MDs, corresponding with over 40 EAs, acting as liaison between all departments.
• Oversaw office operations, including filing maintenance requests, issuing visitor badges and mail coordination.

• Efficiently managed personal and professional diaries for CEO and managing director, demonstrating proficiency in appointment scheduling and handling international travel arrangements.
• Created, and maintained a YouTubedetailed inventory of 5000+ units of stock, relieving pressure, workload and significantly improving efficiency.
• Delegated on projects assigned to me, interpreting complex diagrams with meticulous attention to detail.

• Simultaneously managed up to 6 projects, showcasing prioritisation and time management skills.
• Development of strong client relationships, focusing on clear and consistent communication.