Tik Man CHAN
LONDON
Summary
NHS Staff nurse with 3 years experience in Emergency setting, and 4 years in a Nursing home as a senior care assistant, specializing in emergency trauma, elderly, and palliative care. Demonstrated expertise in patient assessment, treatment planning, and interdisciplinary collaboration. Proven track record of delivering high-quality patient care in fast-paced, multicultural environments. Dedicated to improving patient outcomes through compassionate and effective care.
Overview
14
14
years of professional experience
13
13
years of post-secondary education
Work history
Staff Nurse
Guy's and St Thomas' NHS Foundation Trust
, London
2023.12 - Current
- Assisted in providing critical care for patients ranging from level 1 to level 5 due to acute illnesses and traumatic injuries in a fast-paced environment.
- Competent in cannulation and venepuncture, Plaster of Paris (POPs) applications and x-ray requests for limbs.
- Trained in Immediate Life Support (ILS) and competent in assisting Rapid Sequence Intubation (RSI) during airway emergencies.
- Patient Group Directions (PGD) trained to supply and administer medications i.e. paracetamol, ibuprofen and chlorphenamine.
- Delivered Enhanced Therapeutic Observations and Care (ETOC) for patients requiring mental health support and evaluations.
- Identified and managed vulnerable patients affected by domestic abuse needing safeguarding escalation.
- Acted as link nurse for pain management, infection control, and moving & handling within the emergency department.
Student Nurse Specials
HCA Healthcare UK
London
2022.09 - 2024.09
- Assisted in urgent treatment centre and medical wards across various private hospitals within HCA Healthcare portfolio in London.
- Provided one-to-one care to vulnerable patients, including those with dementia, high fall risks and post-surgical physical and psychological support in private hospital settings.
- Followed patient's treatment plans to ensure efficient and safe care delivery.
- Facilitated effective communication within a dynamic multicultural multidisciplinary team to empower nursing professionals in delivering patient-centred care to individuals and families.
Senior Care Assistant
Chiswick Nursing Centre
London, United Kingdom
2021.05 - 2022.09
- Assisted ward managers and matron in managing and optimising daily operations for dementia-focused suite (Buckingham) and private rehabilitation suite (Balmoral).
- Dispense and administer medications alongside Registered Nurses, ensuring adherence to safety protocols and patient care standards.
- Supervised a team of care assistants to deliver personal-care and assisted feeding, enhancing residents' quality of life.
- Ensured delivery of dignified palliative care, co-ordinated with in-house physiotheprists and activities team to prioritise the needs and comfort of individuals.
- Facilitated orientation and training programmes for new staff, promoting a collaborative work environment.
- Managed lateral flow testing clinic during COVID-19 for staff and external visitors to the Nursing home, ensuring compliance with health protocols.
- Participated in clinical audits as per nursing home's and CQC guidelines.
Care Assistant
Chiswick Nursing Centre
2019.09 - 2021.04
Receptionist
Chiswick Nursing Centre
, United Kingdom
2020.02 - 2022.09
- Worked as a part-time receptionist to assist in clerical tasks including data entry and filing to ensure compliance with information governance and GDPR standards.
- Served as first point of contact for general and business enquiries via telephone and email.
- Welcomed staff and visitors courteously at the reception while ensuring compliance with infection control procedures.
Assistant Manager
Harrods - Cath Kidston
, United Kingdom
2019.06 - 2019.08
- Supported junior and senior staff across standalone branches in Convent Garden, Marylebone and Harrods concession.
- Coordinated brand campaigns to facilciate trainings for in store staff on brand and product knowledge, health and safety
- Conducted thorough checks of cash registers and performed end-of-day reconciliations using established in house and concessions' procedures.
- Directed teams to achieve key performance indicators and uphold premium standards for Cath Kidston and Harrods, achieved Best Store of the Year in Aug 2018
- Coordinated logistics and staff deployment for store closure at Harrods, utilising strategic planning to meet tight deadlines.
Senior Sales Assistant
Covent Garden
2019.03 - 2019.06
Sales Assistant
Marylebone and Harrods
2017.08 - 2019.03
Public Relations Officer
Water Oasis Group
Hong Kong
2016.07 - 2017.01
- Assisted in executing PR and marketing activities for various beauty brands: Brands: Erno Laszlo, H2O+, Eurobeauté, GLYCEL [64 retail shops and 18 facial chains]
- Collaborated with media owners, bloggers, and influencers to enhance brand visibility.
- Supported budget management for media spending across all campaigns.
Assistant Manager, Multimedia Creative
New Media Group
Hong Kong
2015.12 - 2016.06
- Assisted in recruiting and managing over 100 talents, celebrities and influencers.
- Supported talent’s social media content creation and sales contract copywriting.
- Handled talent’s payroll and media monitoring, including clippings and debit notes to agency partners.
- Negotiated with editors for media exposure and coordinated with fashion brands for wardrobe sponsorship.
- Collaborated with directors, photographers, and styling artists for photo and video shoots.
- Conducted regular data analysis to enhance media planning and buying strategies.
Marketing Executive, Group Marketing
New Media Group
Hong Kong
2015.05 - 2015.11
Project Executive, Digital Marketing
RoadShow Media
Hong Kong
2015.01 - 2015.05
- RoadShow's online portal and mobile apps traffic maintenance & optimization
- Cultivated partnerships with bloggers, editors, and vendors to enhance social media-oriented campaigns' visibility and impact.
- Assisted in brand marketing's event operations
- Collaborated with 6 team members & Marketing Director to sketch new strategies for client pitching
Project Assistant, Exhibitions
Hong Kong Trade Development Council
Hong Kong
2013.11 - 2014.12
- Assisted in planning exhibitions by coordinating logistics and organising schedules.
- Supported business development efforts by sourcing potential sponsorship opportunities.
- Exhibitor recruitment for World class trade fairs & Public shows.
- Assisted with rota planning, onsite briefing & VIP tour training for over 250 temporary staff
- Assisted in creating exhibitor manuals and posters.
Supported development of email templates for communication.
Facilitated output and distribution processes for materials.
Host
Hollywood Hotel Studio Lounge - Hong Kong Disneyland
Hong Kong
2012.12 - 2013.08
Media Intern
Chongqing Broadcasting Group
2013.06 - 2013.07
Education
Bachelor of Science - Adult Nursing (Hons)
Greenwich University
United Kingdom 2021.09 - 2023.07
Access to Higher Education Diploma - Nursing and Midwifery
Distance Learning Centre
United Kingdom 2019.09 - 2020.07
Bachelor of Arts - Communication, Advertising and Public Relations
Edinburgh Napier University
United Kingdom 2012.09 - 2013.07
Bachelor of Music - Music (Hons)
University of Surrey
United Kingdom 2008.09 - 2011.07
GCE Advanced Level -
Wrekin College
United Kingdom 2006.09 - 2008.07
HKCEE -
Hong Kong N.T Heung Yee Kuk Yuen Long District Secondary School
Hong Kong, China 2001.09 - 2006.06
Skills
- Native in Mandarin and Cantonese, able to translate verbally and in written format
- An organised team player who can work systemically and multitask under pressure
Volunteer Experience
- Team Member, Forest Hill local community organising team, Covid-19 Lockdown support for local residents
- Dental services Outreach assistant, Hong Kong St. John Ambulance, 2017, assisting Dentists to perform dental examination for physical and mental impaired patients.
- Community Service Award Certificate, HKTDC United, 2014
- Volunteer, Disney VoluntEARS, 2012-2013, Habitat: 1-week house building project in Guangxi China; elderly visits in wellbeing centre
Languages
Chinese (Mandarin)
Fluent
Chinese (Cantonese)
Native
English
Fluent
References
References available upon request.
Personal Information
- Date of birth: 14 June 1989
- Residence Permit: EU Residence (Settled status)
Timeline
Staff Nurse
Guy's and St Thomas' NHS Foundation Trust
2023.12 - Current
Student Nurse Specials
HCA Healthcare UK
2022.09 - 2024.09
Bachelor of Science - Adult Nursing (Hons)
Greenwich University
2021.09 - 2023.07
Senior Care Assistant
Chiswick Nursing Centre
2021.05 - 2022.09
Receptionist
Chiswick Nursing Centre
2020.02 - 2022.09
Care Assistant
Chiswick Nursing Centre
2019.09 - 2021.04
Access to Higher Education Diploma - Nursing and Midwifery
Distance Learning Centre
2019.09 - 2020.07
Assistant Manager
Harrods - Cath Kidston
2019.06 - 2019.08
Senior Sales Assistant
Covent Garden
2019.03 - 2019.06
Sales Assistant
Marylebone and Harrods
2017.08 - 2019.03
Public Relations Officer
Water Oasis Group
2016.07 - 2017.01
Assistant Manager, Multimedia Creative
New Media Group
2015.12 - 2016.06
Marketing Executive, Group Marketing
New Media Group
2015.05 - 2015.11
Project Executive, Digital Marketing
RoadShow Media
2015.01 - 2015.05
Project Assistant, Exhibitions
Hong Kong Trade Development Council
2013.11 - 2014.12
Media Intern
Chongqing Broadcasting Group
2013.06 - 2013.07
Host
Hollywood Hotel Studio Lounge - Hong Kong Disneyland
2012.12 - 2013.08
Bachelor of Arts - Communication, Advertising and Public Relations
Edinburgh Napier University
2012.09 - 2013.07
Bachelor of Music - Music (Hons)
University of Surrey
2008.09 - 2011.07
GCE Advanced Level -
Wrekin College
2006.09 - 2008.07
HKCEE -
Hong Kong N.T Heung Yee Kuk Yuen Long District Secondary School
2001.09 - 2006.06