Summary
Overview
Education
Work history
Work availability
Skills
Timeline
BusinessDevelopmentManager
Tihomira Pastrakova-Manolova

Tihomira Pastrakova-Manolova

London,Surrey

Summary

Trustworthy domestic cleaning professional with extensive experience caring for family homes. Takes pride in providing spotless cleanliness and hygiene standards. Adaptable and hardworking to meet needs of varying domestic duties, though able to adapt and apply previous experience to thrive in other environments too.

Overview

12
12

Years of cleaning experience

6
6

Months of food serving experience

2
2

Months of professional establishment cleaning experience

Education

Diploma of Completed Secondary Education - Secondary Education

Peio Cracholov Qvorov
Varna
07.2003

Work history

Ice Cream Server

Delta
Varna, Bulgaria
06.2000 - 08.2000
  • Achieved high levels of customer satisfaction by customising orders
    based on allergens and special dietary requirements.
  • Exploited strong presentation skills to prepare eye-catching desserts.
  • Offered customer samples to support conversion and upselling
    opportunities.
  • Sustained work areas spotlessly clean for optimal hygiene levels and
    consistent customer satisfaction.
  • Studied all tasks required quickly to maximise performance.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.

Buffet Waiter

Hotel Marina
Varna
06.2001 - 08.2001
  • Continually corresponded with kitchen and bar staff to maintain
    smooth front-of-house operations, minimising potential service delay
  • Sorted items into correct locations to keep proper store order.
  • Attained high levels of customer satisfaction by customising orders
    based on special dietary requirements.
  • Kept work areas spotlessly clean for optimal hygiene levels
  • Executed friendly, courteous service, maximising upbeat customer
    satisfaction ratings.
  • Kept guest tables neat by regularly clearing away dirty dishes, used glasses and wiping down tables

Hotel Cleaner

Hotel Koraba
Varna
06.2003 - 08.2003
  • Acted with energy and enthusiasm to clean hotel rooms within
    allotted timeframes.
  • Implemented deep cleaning techniques to promote guest health and
    safety.
  • Cleansed 5-story hotel to achieve immaculate presentation and
    hygiene.
  • Vacuumed, dusted and polished furniture in common areas,
    including corridors and lift entrances.
  • Preserved work areas spotlessly clean for optimal hygiene levels
    and consistent customer satisfaction.
  • Comprehended all tasks required quickly to maximise performance.

Private House Cleaner

Self Employed
London, Surrey
01.2012 - Current
  • Provided high-quality cleaning services on 3-4 rooms daily,
    working efficiently to meet timeframe demands. (on average)
  • Swept and vacuumed floors, hallways and stairwells, keeping
    public areas immaculately well-presented.
  • Maintained clean, safe environments for guests and staff, strictly
    following infection control policies.
  • Delivered faultless cleanliness standards and exceptional guest care.
  • Sorted and disposed of rubbish and recyclables daily, avoiding
    waste buildup.
  • Emptied bins regularly, carefully sorting waste and recycling to
    improve establishment sustainability.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Skills

  • Organised and efficient
  • Adaptability
  • Social awareness
  • Methodical approach
  • Food preparation and handling
  • Stock rotation
  • Time-efficient
  • Customer Satisfaction
  • Polishing surfaces & Window cleaning
  • Ironing clothing & Room tidying
  • Waste disposal & Chemical cleaning
  • Mopping and Vaccuming floors

Timeline

Private House Cleaner

Self Employed
01.2012 - Current

Hotel Cleaner

Hotel Koraba
06.2003 - 08.2003

Buffet Waiter

Hotel Marina
06.2001 - 08.2001

Ice Cream Server

Delta
06.2000 - 08.2000

Diploma of Completed Secondary Education - Secondary Education

Peio Cracholov Qvorov

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Tihomira Pastrakova-Manolova