Summary
Overview
Work history
Education
Skills
Websites
Additional Information
Languages
Additional Information
References
Timeline
Generic

Tiffany KWOK

Colindale

Summary

With two years of experience in digital content creation, social media management, and website optimisation, I have a proven track record of producing effective marketing materials, and delivered solid results. As a multilingual that is proficient in a wide range of software and programming languages, with a strong commitment to continuous learning, I am eager to contribute and grow in a new marketing role.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Localisation Quality Assurance Tester

Testronic Laboratories Limited
03.2024 - Current
  • Implemented rigorous quality checks for video games across PC, PlayStation and Xbox platforms, to maintain high standards of content quality for Traditional Chinese, as well as assisting other languages within an international team.
  • Identified and corrected subtle localisation errors for 15+ video games, ensuring textual and contextual accuracy, and verifying cultural appropriateness.
  • Documented and reported bugs and inconsistencies using specialised bug-tracking software, Jira, ensuring clear communication of issues to relevant teams.

Freelance Digital Content Copywriter

Dermagram (Hong Kong) Company Limited
03.2023 - 07.2023
  • Achieved more than 5000 views from organic search and social media referral for the most popular article by generating SEO blog articles.
  • Managed social media platforms including Instagram and Facebook by maintaining content calendar and generating content that resonate with potential customers.

Digital Content Marketing Executive

Dermagram (Hong Kong) Company Limited
04.2022 - 03.2023
  • Spearheaded the SEO blog section of website, broadened web content and boosted site visitors by 15%, improved website SEO by elevating search engine rankings.
  • Revamped the company's website by improving the layout and content, improving user experience.
  • Achieved a 34% growth in Instagram followers within 2 months through content reformulation and strategic planning.
  • Successfully managed social media campaigns on Instagram and Facebook, increased the engagement of potential customers and brand awareness.
  • Created impactful visuals for more than 40 marketing materials, including posters, social media assets, and sales kits, driving engagement and generating sales.

Freelance Copywriter

Infocan Computer (Hong Kong) Limited
02.2022 - 07.2022
  • Authored 3 informative articles on event production and planning, leading to a 30% increase in the company's LinkedIn exposure.
  • Conducted interviews with more than 4 event industry professionals and carried out extensive research to gather insights for article writing.

Marketing Executive - Infocan Events

Infocan Computer (Hong Kong) Limited
01.2022 - 02.2022
  • Developed and refined more than 40 marketing assets, including social media posts, articles, and flyers, establishing a consistent style for the company's published materials.
  • Collaborated with partners and played an instrumental role in organising and executing an online event for renowned fast-food restaurant group.

Digital Marketing Copywriter

Chung Tai Printing (International) Company Limited
06.2021 - 12.2021
  • Developed and launched the e-Shop by designing the website layout and creating high-quality, optimised content based on customer feedback.
  • Produced 80+ social media posts and 50+ articles for a new brand, resulting in the accumulation of 230 organic followers within 2 months, driving traffic to the e-Shop, and generating sales.
  • Crafted press releases and speech scripts for a press conference that received coverage from local and mainland China media, earning positive feedback from a supervisor for meeting professional standards.

Marketing and Community Intern

Infocan Computer (Hong Kong) Limited
03.2021 - 05.2021
  • Generated and developed ideas for social media posts, resulting in a 4x increase in distribution score.
  • Collaborated with the marketing team to prepare an overview for an online webinar.
  • Crafted and edited website content, along with 6 informative IT-related articles, resulting in heightened awareness among potential business clients.

Education

Bachelor of Social Science (Hons) - Journalism and Communication, 2:1

The Chinese University of Hong Kong
09.2017 - 07.2021

Diploma in Web Design for Mobile and Desktop Devices - undefined

Computer Academy
10.2022 - 05.2023

Professional Certificate in UI/UX Website Design with Adobe XD -

Maya Education Center
07.2022 - 09.2022

Skills

  • Graphic Design
  • Content Creation
  • Social Media Management
  • UX/UI Design
  • Web Optimisation
  • Communication
  • Web Design
  • Video Editing
  • Proficient in MS Office (Word, PowerPoint, Excel, Teams, Outlook)
  • Good at Adobe Suite (Photoshop, Premiere Pro, InDesign, Xd, Dreamweaver), Canva, Figma and Sketch
  • Knowledge of HTML5, CSS5, JavaScript and Jira
  • Knowledge of WordPress, Wix and Mailchimp

Additional Information

Right to work: BNO visa (Eligible to work in the UK without visa sponsorship)

Languages

Cantonese (Native)
Fluent
English (Fluent)
Advanced
Mandarin (Fluent)
Advanced

Additional Information

BNO visa (eligible to work in the UK without visa sponsorship)

References

References available upon request.

Timeline

Localisation Quality Assurance Tester

Testronic Laboratories Limited
03.2024 - Current

Freelance Digital Content Copywriter

Dermagram (Hong Kong) Company Limited
03.2023 - 07.2023

Diploma in Web Design for Mobile and Desktop Devices - undefined

Computer Academy
10.2022 - 05.2023

Professional Certificate in UI/UX Website Design with Adobe XD -

Maya Education Center
07.2022 - 09.2022

Digital Content Marketing Executive

Dermagram (Hong Kong) Company Limited
04.2022 - 03.2023

Freelance Copywriter

Infocan Computer (Hong Kong) Limited
02.2022 - 07.2022

Marketing Executive - Infocan Events

Infocan Computer (Hong Kong) Limited
01.2022 - 02.2022

Digital Marketing Copywriter

Chung Tai Printing (International) Company Limited
06.2021 - 12.2021

Marketing and Community Intern

Infocan Computer (Hong Kong) Limited
03.2021 - 05.2021

Bachelor of Social Science (Hons) - Journalism and Communication, 2:1

The Chinese University of Hong Kong
09.2017 - 07.2021
Tiffany KWOK