Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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TIFFANY FLETCHER

Bearsden, Glasgow

Summary

Driven HR professional with natural ability to connect with people and inspire positive change. Skilled in employee relations and administrative support, combined with strong communication skills. Aims to enhance team performance and foster collaborative work environment.

Overview

8
8
years of professional experience

Work history

HR Coordinator

Hilton
11.2023 - Current
  • Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
  • Delivered informative presentations at orientation sessions to familiarise new hires with company culture and values.
  • Liaised effectively with payroll department to resolve any salary discrepancies swiftly.
  • Assisted in conflict resolution, fostering a harmonious work environment.
  • Addressed employee conflicts, following corporate procedures for timely resolution.
  • Provided induction programmes for new hires on policies and procedures.
  • Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
  • Advised line managers on correct disciplinary procedures for compliant issue resolution.
  • Improved business HR policies by guiding and collaborating with managers.
  • Fostered positive work culture with open communication channels.

Vetting and Recruitment Advisor

Esure
Glasgow
09.2019 - 03.2023
  • Managed the candidate journey for over 30 contracts. This included all volume and non volume roles
  • Implemented new IDD process for selected number of staff yearly
  • Ran yearly SMCR checks on senior staff and background checks on new staff
  • Issued contracts, performed pre employment checks and amended current contracts
  • Audited candidate files for payroll

HR Shared Services Assistant

Esure
Glasgow
12.2017 - 09.2019
  • Offered support to HRBP's in all grievances and disciplinaries. Also looked after 30 LTS cases
  • Processed ad-hoc reports and reconciliations
  • Provided guidance on all HR and payroll queries
  • Maintained monthly pay progression, absence, maternity meetings, references, benefits, onboarding and exit interviews

HR Administrator

Chubb Insurance
Glasgow
07.2017 - 12.2017
  • Provided support for HRBP's, HR Manager, HR Assistants, and Payroll department on an international scale
  • Responsible for management of benefit enquires, payroll and pension data, and contractual data for more than 6000 employees
  • Implemented new flex benefit program for all UK employees

Recruitment Coordinator

Prudential
Stirling
02.2017 - 06.2017
  • Provided end-to-end recruitment for graduates up to executive level positions
  • Performed pre-screening and background checks for new hires as well as face-to-face and telephone interviews


Education

Bachelors of Science - Business Administration - Human Resource Management

Ferris State University
12.2013

Associate Degree - Arts - centred on sociology and communications

Grand Rapids Community College
12.2008

Skills

  • TMX, PeopleSoft, Taleo, Empower, SDWorx, IAW, WorkView, Smart Recruiter, PeopleChecking
  • Employee engagement
  • Office event coordination
  • Compensation and benefits
  • Process improvement plans
  • Payroll
  • Employee relations
  • Recruitment and vetting
  • HR policy and procedure
  • Regulatory compliance
  • Stakeholder collaboration
  • Onboarding and induction processes

Accomplishments

  • Mosaic Lead - Family Support Group at Hilton
  • Engagement champion at Esure
  • Implemented new flex benefit system for UK employees at Chubb Insurance
  • Walt Disney World Internship - Orlando, Florida 2009

Timeline

HR Coordinator

Hilton
11.2023 - Current

Vetting and Recruitment Advisor

Esure
09.2019 - 03.2023

HR Shared Services Assistant

Esure
12.2017 - 09.2019

HR Administrator

Chubb Insurance
07.2017 - 12.2017

Recruitment Coordinator

Prudential
02.2017 - 06.2017

Bachelors of Science - Business Administration - Human Resource Management

Ferris State University

Associate Degree - Arts - centred on sociology and communications

Grand Rapids Community College

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TIFFANY FLETCHER