Tiffany Cooper
Farnham,Surrey
Summary
I am a 25-year-old who is very passionate about learning new skills and getting to know new people. I am a highly organised individual who can easily manage tasks assigned to me. I can quickly adapt to new situations and roles, work in a team as well as an individual.
Due to my past caring role at home and my previous job history, I love to help those in a time of need. I find fulfilment and satisfaction in aiding help to others.
I am so passionate about using my privileges to provide an affective level care. I would describe myself as a people person, I am very social and willing to communicate to others in whatever way I can.
I have worked in the care sector for most of my past employment and have learnt a variety of new skills as well as developing my level of understanding of established skills.
I'd like to experience a change in industries as I'm keen to learn, adapt to and explore new skills.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Support Worker then Team Leader
Choice Care Group – Supported Living
Farnham, Surrey
07.2022 - 12.2025
Support worker (July 2022 – March 2025)
- Attending and completing training such as: Medication Administration, Epilepsy, First Aid, PROACT-SCIPr-UK, Nourish Care and other online courses.
- Following Care Plans and guidance to ensure the right person centred care was provided to all residents.
- Maintaining daily written records such as finances, medication stock checks, weekly menu's and water temperatures.
- Developing an open, honest and considerate working relationship with the residents.
- Planning, assisting and getting involved in residents’ activities, hobbies and outings.
- Providing person care to a desired standard and ensuring all residents’ dignity is respected.
- Assisting the residents with daily life independence skills in the home as well as out in the community.
Team Leader (March 2025 – December 2025)
- Supervising a team and assisting with the overall management of the home.
- Taking lead with supporting adults with learning disabilities and complex needs in a supported living environment.
- Liaised with managers and other shift leaders.
- Executed any tasks allocated in a professional, timely and accurate manner.
- Supported the manager with rota management.
- Carried out interviews for new staff and supervisions for current ones.
- Created a weekly newsletter of activities for the residents and their families.
- Developed and implemented personalised care plans in accordance with individual needs and preferences.
- Collaborated with healthcare professionals to deliver comprehensive support and address health-related concerns.
Teaching assistant
Carwarden House Community School
Camberley, Surrey
11.2020 - 07.2022
- Providing 1-1 support for students with complex medical, learning and additional needs by: adapting lesson plans, administering emergency medication, coming up with strategies to help support behaviours that are challenging, and supporting with learning inside and out of the classroom.
- Ensuring all medical documentation, care plans and medication protocols were updated and reviewed regularly.
- Creating and preparing learning resources using a wide range of tools including Word, PowerPoint, Excel and textbooks.
- Supporting the class teacher by sending emails, printing and photocopying, ensuring all stationary supplies were stocked and in good condition.
- Covering the class teacher for a few weeks by planning, preparing and delivering lessons.
Marshal, Checkout Operator and Personal Online Shopper
Tesco
Haslemere, Surrey
03.2020 - 08.2020
- As a marshal I was located both in store and outside. My outside role was to manage the queueing system due to the limitation of customers in store to minimise the risk and spread of Covid-19. My in-store role was to make sure the amount of customers in store didn’t go over the limit, greet and support customers with the new in store rules and guidelines put in place to minimise the risk and spread of Covid-19.
- As a checkout operator I had to quickly adapt to a piece of technology I’d never used before, I made a few mistakes to begin with but with making those mistakes and from the support from my colleagues I learned to use the technology effectively and rather quickly.
- As a personal online shopper my role was to prepare a trolley with trays for each order, use a handheld device to scan the trays and each item on the order, navigate my way around the store to find each item for each order and to stack all the trays once finishing the orders.
Youth worker
Challengers
Farnham, Surrey
01.2019 - 10.2020
- Providing support to young people with complex disabilities and medical needs, on a 1-1 basis by giving: personal care, administering medication, feeding and playing.
- I am trained in: Medication Administration, PEG/Tube feeds, Epilepsy, First Aid, MAPA (Management of Actual or Potential Aggression), Moving, Handling and Hoists, Food and Health Safety, Behaviour Management, British Sign Language and Makaton.
- I was responsible for providing inclusive play and leisure opportunities where disabled young people can enjoy activities and make friends.
- Maintained accurate records of the individuals interactions and incidents to ensure safety and well-being.
Education
A-levels - Photography, Media
Farnham Sixth Form
United Kindom 09.2016 - 06.2018
BTEC - Law
Farnham Sixth Form
United Kingdom 09.2016 - 06.2018
GCSEs -
Weydon School
United Kingdom 09.2011 - 06.2016
Skills
- Critical thinking and problem-solving
- Adaptive and creative
- Strong and self-motivated work ethic
- Strong attention to detail
- Good time management
- Microsoft (Word, Excel, PowerPoint, etc)
- Adobe (Photoshop, Lightroom, etc)
Certification
Care Certificate
Made up of 15 standards that Health and Social Care Workers in the UK should meet. Developed by: Skills For Care, Skills For Health and the NHS
Volunteer Experience
Volunteer Youth Worker at Time Out Youth Group - The Bourne Parish, Farnham
March 2018 - November 2018
- Setting up activities for the young people and assisting them if they needed help.
- Be a role model to the young people by being professional as well as informal and finding the right balance between them.
- Be trustworthy in the eyes of the young people which took them a few weeks of getting to know me and now I feel like I am a responsible adult they can rely on.
- Being an adult, the young people can talk to about personal issues and maintaining a professional approach, I was able to get more advice on this from an online safeguarding course and other youth group leaders.
Sue Ryder - Farnham
June 2014 - December 2014
- The ability to judge the correct prices for a range of items.
- The ability to help stack stock in the correct order on the shelves and making it look presentable, this required organisation.
- The ability to use technology to record the sales of the week on the computer.
- Made my co-workers teas and coffees.
Hobbies & Interests
- I like to also use my free time to be creative, whether this be DIY projects, drawing, photography and painting. This helps me develop creativity skills which are useful in the employment. I enjoy being outside, whether that’s on walks with family or just seeing my friends. I think it is very important to go into the community often to help develop as a person and widen opportunities for communication. I am an active person; I attend the gym a few times a week and I’d rather walk somewhere than take the bus.
- I am passionate about helping others with whatever they need, whether that is my younger brother with general life skills or my mum with the weekly shopping. I have experience in caring due to my past experience with being a young career. I had caring responsibilities for my mum and both my brothers, I attended a group four times a year to discuss what young careers need and how to achieve this. This has really widened my passion and want to help others. I want to continue helping others as I really enjoy it. I am also a keen learner, I am always seeking new information about a variety of tasks and skills to further develop my abilities.
References
Choice Care Group
Telephone: 02031950151
Email: enquires@choicecaregroup.com
Address: Linden House, Lime Walk, Bagshot Road, Bracknell, RG12 9DY
Carwarden House Community School
Telephone: 01276709080
Email: info@carwarden.surrey.sch.uk
Headteacher: alexewen@carwarden.surrey.sch.uk
Address: 118 Upper Chobham Road, Camberley, Surrey, GU15 1EJ
Tesco - Halsemere
Telephone: 03456779333
Reference request: External.Enquires@tesco.com
Address: Tesco Halsemere, Lion Green, Wey Hill, GU27 1LD
Challengers, Youth - Farnham
Email: information@disability-challengers.org
Telephone: 01483579390
Address: Challengers Youth centre, St James’ Ave, Farnham, GU9 9QF
Steven Bell - Farnham College Tutor
Email: sjbell@guildford.ac.uk
Telephone: 01252 716988
Address: Farnham College, Morley Road, Farnham, GU9 8LU
Timeline
Support Worker then Team Leader
Choice Care Group – Supported Living
07.2022 - 12.2025
Teaching assistant
Carwarden House Community School
11.2020 - 07.2022
Marshal, Checkout Operator and Personal Online Shopper
Tesco
03.2020 - 08.2020
Youth worker
Challengers
01.2019 - 10.2020
A-levels - Photography, Media
Farnham Sixth Form
09.2016 - 06.2018
BTEC - Law
Farnham Sixth Form
09.2016 - 06.2018
GCSEs -
Weydon School
09.2011 - 06.2016