A-Levels - Information Technology
London Academy
Edgware 09.2020 - 07.2022
Tibor Otvos
London
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results
Education
A-Levels - Business Studies
London Academy
Edgware 09.2020 - 07.2022
BSc (Hons) - Computer Games Technology
University of West London
Ealing 10.2022 -
Skills
IT Support & Troubleshooting: Proficient in diagnosing and resolving hardware and software issues in both personal and business settings
Networking: Understanding of LAN/WAN setups, network configuration, and firewall management
Communication: Strong verbal and written communication skills, effectively liaising with clients and technical teams
Service Excellence: Committed to providing excellent customer service, focusing on enhancing the overall customer experience
Problem Solving: Analytical thinker capable of resolving technical and customer issues promptly, resulting in increased client satisfaction
Languages
English
Upper intermediate
Romanian
Upper intermediate
Hungarian
Upper intermediate
Affiliations
- Web Design
- Programming
- Filmmaking
Timeline
BSc (Hons) - Computer Games Technology
University of West London
10.2022 -
A-Levels - Information Technology
London Academy
09.2020 - 07.2022
A-Levels - Business Studies
London Academy
09.2020 - 07.2022
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