Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiberiu Covaci

Gates,Tyne

Summary

A professional with a strong sense of ownership and a commitment to leading by example, consistently prioritising customer-centric solutions. Demonstrates exceptional communication skills and a proactive approach, driven by a bias for action. Embraces a learn and be curious mindset, aiming to continuously enhance expertise and contribute to organisational success.

Overview

19
19
years of professional experience

Work History

FC Associate

Amazon
05.2019 - Current
  • Embraced Amazon’s “Learn and Be Curious” leadership principle by staying up to date on new tools and continuously seeking opportunities to upskill and cross-train.
  • Served as a trusted Process Guide, coaching new associates on standard operating procedures , best practices, and safe handling of robotics systems; leading by example in productivity and quality.
  • Demonstrated strong problem-solving abilities by analysing workflow issues, resolving item discrepancies, and supporting leadership in identifying root causes of recurring operational bottlenecks.
  • Play a key role in maintaining efficiency and safety on the Amazon Robotics floor, acting as an Amnesty Responder to recover misplaced inventory, prevent downtime, and ensure continuous flow of operations.

Lift engineer assistant

The Lift Firm
London, City of London
04.2017 - 09.2018
  • Supported senior lift engineers in the installation, maintenance, and repair of lift systems across commercial and residential sites, ensuring all work met safety and compliance standards.
  • Supported the identification and resolution of technical faults using data from diagnostic tools and customer feedback, ensuring minimal disruption and high satisfaction.
  • Assisted with testing and quality checks to ensure lift systems met operational and regulatory standards before handover.

lift engineer assistant

Archie Lift Design Ltd.
London, City of London
04.2015 - 04.2017
  • Demonstrated a “learn and be curious” approach by actively seeking knowledge on lift mechanics, control systems, and evolving safety protocols.
  • Took proactive ownership of daily tasks, including site preparation, tool management, and troubleshooting, contributing to efficient project delivery.
  • Followed strict health and safety guidelines, always keeping the customer and site integrity at the centre of every task.

Supervisor

Miracolul Verde
Timisoara, Timis, Romania
05.2013 - 08.2014
  • Resolve escalations with a customer-centric approach, ensuring issues are addressed quickly and with empathy.
  • Analyse operational data and performance metrics to identify trends, inform decision-making, and drive improvements in efficiency, accuracy, and customer satisfaction.
  • Lead a high-performing team of eight employees, fostering a culture of ownership, accountability, and continuous improvement through coaching, real-time feedback, and development conversations.

commercial seller

Agip S.R.L.
Timisoara, Timis, Romania
09.2012 - 04.2013
  • Consistently exceeded sales targets by leveraging strong communication skills and a data-driven approach to identify customer needs and deliver tailored solutions.
  • Took full ownership of the end-to-end sales cycle, from prospecting and pipeline management to closing deals and nurturing long-term client relationships.
  • Assisted in training new staff members, enhancing team efficiency.

Cook

Kluvers Brauhous
Neustadt, Holstein, Germany
01.2012 - 08.2012
  • Coordinated efficiently with wait staff for smooth dining experience for customers.
  • Enhanced customer satisfaction by preparing and serving high-quality meals.

commercial seller

GFV GROUP S.R.L.
Timisoara, Timis, Romania
11.2005 - 11.2011
  • Maintained a customer-first mindset, ensuring every interaction was personalized, value-focused, and aligned with business goals.
  • Demonstrated bias for action by proactively identifying growth opportunities, streamlining sales processes, and driving initiatives that improved efficiency and results.
  • Continuously sought ways to improve through a “learn and be curious” mindset—participating in trainings, testing new strategies, and analysing performance metrics to refine techniques.

Education

A-Levels - Philology

Liceul Waldorf
Timisoara, Romania
/1993 - /2005

Skills

  • strong communication skills
  • great sense of ownership
  • lead by example
  • have a learn and be curious mindset
  • being bias for action driven
  • ability to keep the customer at the heart

Languages

English
Advanced (C1)
Romanian
Proficient (C2)
German
Intermediate (B1)

Timeline

FC Associate

Amazon
05.2019 - Current

Lift engineer assistant

The Lift Firm
04.2017 - 09.2018

lift engineer assistant

Archie Lift Design Ltd.
04.2015 - 04.2017

Supervisor

Miracolul Verde
05.2013 - 08.2014

commercial seller

Agip S.R.L.
09.2012 - 04.2013

Cook

Kluvers Brauhous
01.2012 - 08.2012

commercial seller

GFV GROUP S.R.L.
11.2005 - 11.2011

A-Levels - Philology

Liceul Waldorf
/1993 - /2005

Similar Profiles

CREATE PROFILE
Tiberiu Covaci