Tiarnan Clinton
Belfast,Antrim
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
4
4
years of professional experience
Work history
Bartender
Hatfield House
Belfast, Antrim
2022.09 - 2024.01
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Balanced tills with accurate cash and card payments, preparing bank deposits and POS reports.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Supervisor
Little O's
Belfast , Antrim
2021.09 - 2022.10
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Built customer retention and satisfaction by delivering top-quality service.
- Managed staff rotas, planning workloads effectively and strategically.
- Offered instruction, coaching and motivation for enhanced team morale.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Dealt with customer complaints and rectified product and service issues.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
Receptionist
Queens Student Union
Belfast, Antrim
2021.06 - 2021.10
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Supported fire evacuations with clear communication and rigorous attendance checks.
- Delivered front of house duties with warm and professional manner.
- Offered knowledgeable, friendly support to in-office guests.
Cleaner
Kings Castle Nursing Home
Ardglass, Newry Mourne and Down
2020.06 - 2020.08
- Organised cleaning supply closets for ease in locating necessary products.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Worked quickly to complete cleaning within allotted timeframes.
- Correctly used colour-coded equipment.
- Restocked, refreshed and sanitised bathroom facilities.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Kept floors clean with regular sweeping, vacuuming and mopping.
Education
GCSEs - Maths
St Patrick's Grammar School
DownpatrickGCSEs - English Language
St Patrick's Grammar School
DownpatrickGCSEs - English Literature
St Patrick's Grammar School
DownpatrickGCSEs - Religious Studies
St Patrick's Grammar School
DownpatrickGCSEs - Chemistry
St Patrick's Grammar School
DownpatrickGCSEs - Physics
St Patrick's Grammar School
DownpatrickGCSEs - Biology
St Patrick's Grammar School
DownpatrickGCSEs - History
St Patrick's Grammar School
DownpatrickGCSEs - ICT
St Patrick's Grammar School
DownpatrickGCSEs - Drama
St Patrick's Grammar School
DownpatrickA-Levels - English
St Patrick's Grammar School
DownpatrickA-Levels - Performing Arts
St Patrick's Grammar School
DownpatrickA-Levels - Sociology
St Patrick's Grammar School
DownpatrickSkills
- Suggestive selling
- Hospitality expertise
- Alcohol licensing law compliance
- Courteous
- Cash control
- Problem solving
- Organised and reliable
- Floor staff management
Languages
English
Fluent
Timeline
Bartender
Hatfield House
2022.09 - 2024.01
Supervisor
Little O's
2021.09 - 2022.10
Receptionist
Queens Student Union
2021.06 - 2021.10
Cleaner
Kings Castle Nursing Home
2020.06 - 2020.08
GCSEs - Maths
St Patrick's Grammar School
GCSEs - English Language
St Patrick's Grammar School
GCSEs - English Literature
St Patrick's Grammar School
GCSEs - Religious Studies
St Patrick's Grammar School
GCSEs - Chemistry
St Patrick's Grammar School
GCSEs - Physics
St Patrick's Grammar School
GCSEs - Biology
St Patrick's Grammar School
GCSEs - History
St Patrick's Grammar School
GCSEs - ICT
St Patrick's Grammar School
GCSEs - Drama
St Patrick's Grammar School
A-Levels - English
St Patrick's Grammar School
A-Levels - Performing Arts
St Patrick's Grammar School
A-Levels - Sociology
St Patrick's Grammar School