A dedicated professional with a strong emphasis on flexibility and adaptability, problem-solving, and teamwork. Known for being approachable and presentable, with the confidence to use initiative whilst working alone. Exhibits a fun and friendly attitude combined with empathy and understanding, ensuring person-centred support is provided effectively. Delivering an impactful service and promoting young peoples confidence and independence.
Overview
10
10
years of professional experience
Work history
Community Co-ordinator
Wiltshire Council
Trowbridge , Wiltshire
09.2023 - Current
I travel train young people with SEND aged 14-25 to their Post-16 provisions.
Equipping young people with essential knowledge and skills for independent travel including road safety awareness training.
Supporting young individuals with diverse needs and working in a person centred way.
Utilised multiple transport types to ensure flexibility in travel arrangements. Enabled efficient use of public transport systems for daily commutes.
Real-time support delivered throughout early mornings and late evenings.
Designing effective tools and strategies aimed at supporting young individuals.
Adapted to various schedules, demonstrating exceptional flexibility with time commitments.
Strong organisational skills required for coordinating travel and managing personal work schedule
Effective collaboration with other services
Academic Support Coach
Wiltshire College
Chippenham, Wiltshire
09.2020 - 07.2023
I served as an Academic Support Coach at Lackham College, aiding students with EHCPs and additional learning needs.
Assist students with a range of diverse needs including autism and ADHD and SEMH.
I Provided person centred academic support to enhance learning experiences for young people.
Collaborated with teaching staff to develop strategies for effective student engagement.
Dedicate efforts to empower students in fulfilling their educational aims and ambitions.
Facilitate student learning through both theoretical classes and hands-on practical training at Lackham agriculture college.
Providing assistance with students' emotional needs formed an integral part of this responsibility.
Facilitated online learning sessions with students during COVID, overcoming significant challenges.
Upholding safeguarding protocols as an essential component of this role.
Head Waitress
The Bridge Tea Rooms
Bradford on Avon, Wiltshire
05.2016 - 08.2020
I worked full time as a head waitress in a busy tea rooms in Bradford on Avon.
Managed table service, greeted customers, and served food and beverages.
Interacted with a wide range of tourists representing different cultures at tea rooms, enhancing understanding of multiple languages and customs
Ensured all customers experienced enjoyable visits while fostering a welcoming atmosphere
Monitored waitstaff uniform standards maintaining professional image of the establishment.
Trained new waitstaff to maintain service excellence across the team.
Adapted quickly to unexpected situations like sudden influx of guests or shortage of supplies ensuring uninterrupted service.
Delivered exceptional service by addressing customers’ needs and ensuring satisfaction to encourage repeat patronage.
Managed high-pressure environment in busy tea rooms while delivering exceptional service.
Work Experience
Wiltshire Equine Assisted Learning Center
Holt, Wiltshire
09.2017 - 09.2017
As part of A-levels in second year, participation in two-week work experience was mandatory.
Guided children facing learning challenges in exploring concepts related to animals while promoting educational engagement
Recognised alignment with career aspirations through valuable opportunity
Facilitated children's achievement of qualifications while promoting enjoyment and exploration in diverse learning environments.
Developed clarity on future career aspirations through work experience focused on supporting children's success
Work Experience
Stepping Stones Nursery
Trowbridge
06.2015 - 06.2015
I completed my two week work experience at Stepping Stones Nursery in Trowbridge, a nursery for special educational needs.
Contributed to everyday responsibilities and enhanced children's learning experiences.
Supported children with essential routine tasks
Acquired insights into working with children through hands-on nursery experience, shaping career aspirations
Education
GCSE - English language C, English literacy C, Math’s C, Science core C, Additional Science C, R.E C, P.E C, Dance C, German D, PSHE B
St Laurence School
BTEC Sport level 3 - Sport
St Laurence school
Bradford-on-Avon, Wiltshire
/2016 - /2018
Alevels - sociology
St Laurence school
Bradford-on-Avon, Wiltshire
/2016 - /2018
Skills
Flexibility and adaptability
Problem solving
Approachable and presentable
Ability to work well in a team
Confident to use initiative whilst working alone
Fun and friendly attitude
Empathy and understanding
High level of organisation skills
Being able to provide person centred support
Affiliations
I love nature and am always out walking and taking part in fun activities.
I love to travel and experience different cultures
Timeline
Community Co-ordinator
Wiltshire Council
09.2023 - Current
Academic Support Coach
Wiltshire College
09.2020 - 07.2023
Work Experience
Wiltshire Equine Assisted Learning Center
09.2017 - 09.2017
Head Waitress
The Bridge Tea Rooms
05.2016 - 08.2020
Work Experience
Stepping Stones Nursery
06.2015 - 06.2015
GCSE - English language C, English literacy C, Math’s C, Science core C, Additional Science C, R.E C, P.E C, Dance C, German D, PSHE B