Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tianchen Shao

Product Manager
London

Summary

  • 1. User experience design capability: At Hangzhou Graffiti Information Technology Co., Ltd., we enhance user satisfaction through meticulous user experience design and effective problem-solving.

    2. Teamwork and leadership: Proficient in teamwork, leadership, and analytical thinking, driving project success and creating an inclusive environment.

    3. Project management and computer skills: Excellent performance in project management and computer skills, achieving seamless project execution.

    4. Pursuing challenges and interpersonal skills: Seeking full-time positions to challenge professional skills, utilizing expertise in interpersonal communication, time management, and problem-solving.

    5. Goal oriented and adaptive: Guided by goals, possessing excellent time management and problem-solving skills, known for reliability and adaptability, able to quickly learn and apply new skills.

    6. Strategic thinking and execution: Combining strategic thinking with practical experience in tasks to provide impactful solutions and enhance organizational performance.

    7. Leadership and Team Development: Possess a strong vision and ability to guide teams, manage complex projects, and achieve strategic goals. Skilled in developing efficient processes, ensuring high standards, and aligning with organizational goals.

Overview

1
year of professional experience

Work History

Wuhan University of Technology

Volunteer
09.2023 - 10.2023

Job overview

  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Hangzhou Graffiti Information Technology Co., Ltd

User Experience Design Intern
08.2022 - 09.2022

Job overview

In car interface UI design: Responsible for designing the user interface of the in car system, ensuring the intuitiveness and usability of user interaction, while paying attention to interface aesthetics and brand consistency.


Project collaboration: Work closely with cross departmental teams, including product managers and marketing personnel, to jointly promote the transformation of the project from concept to final product.


User experience optimization: Based on user feedback and usage data, continuously iterate and optimize interface design to enhance user satisfaction and product market competitiveness.

  • Identified pain points in existing products and proposed actionable solutions that led to increased user satisfaction.
  • Enhanced user experience by conducting thorough research and analysis of user behavior.
  • Collaborated with cross-functional teams to ensure seamless integration of design elements into the final product.
  • Participated in continuous learning opportunities like workshops and conferences, enhancing expertise in UX design principles and methodologies.
  • Conducted usability testing sessions, gathering valuable feedback to refine designs and improve overall user experience.

Education

University of The Arts London
45-65 Peckham Rd, London SE5 8UF

Master of Arts from Internet Equalities
04.2001

University Overview

Skills

Teamwork and Collaboration

Timeline

Volunteer
Wuhan University of Technology
09.2023 - 10.2023
User Experience Design Intern
Hangzhou Graffiti Information Technology Co., Ltd
08.2022 - 09.2022
University of The Arts London
Master of Arts from Internet Equalities
04.2001

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Tianchen ShaoProduct Manager