Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tianchen Shao

Product Manager
London

Summary

  • 1. User experience design capability: At Hangzhou Graffiti Information Technology Co., Ltd., we enhance user satisfaction through meticulous user experience design and effective problem-solving.

    2. Teamwork and leadership: Proficient in teamwork, leadership, and analytical thinking, driving project success and creating an inclusive environment.

    3. Project management and computer skills: Excellent performance in project management and computer skills, achieving seamless project execution.

    4. Pursuing challenges and interpersonal skills: Seeking full-time positions to challenge professional skills, utilizing expertise in interpersonal communication, time management, and problem-solving.

    5. Goal oriented and adaptive: Guided by goals, possessing excellent time management and problem-solving skills, known for reliability and adaptability, able to quickly learn and apply new skills.

    6. Strategic thinking and execution: Combining strategic thinking with practical experience in tasks to provide impactful solutions and enhance organizational performance.

    7. Leadership and Team Development: Possess a strong vision and ability to guide teams, manage complex projects, and achieve strategic goals. Skilled in developing efficient processes, ensuring high standards, and aligning with organizational goals.

Overview

1
year of professional experience

Work History

Wuhan University of Technology

Volunteer
09.2023 - 10.2023

Job overview

  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Hangzhou Graffiti Information Technology Co., Ltd

User Experience Design Intern
08.2022 - 09.2022

Job overview

In car interface UI design: Responsible for designing the user interface of the in car system, ensuring the intuitiveness and usability of user interaction, while paying attention to interface aesthetics and brand consistency.


Project collaboration: Work closely with cross departmental teams, including product managers and marketing personnel, to jointly promote the transformation of the project from concept to final product.


User experience optimization: Based on user feedback and usage data, continuously iterate and optimize interface design to enhance user satisfaction and product market competitiveness.

  • Identified pain points in existing products and proposed actionable solutions that led to increased user satisfaction.
  • Enhanced user experience by conducting thorough research and analysis of user behavior.
  • Collaborated with cross-functional teams to ensure seamless integration of design elements into the final product.
  • Participated in continuous learning opportunities like workshops and conferences, enhancing expertise in UX design principles and methodologies.
  • Conducted usability testing sessions, gathering valuable feedback to refine designs and improve overall user experience.

Education

University of The Arts London
45-65 Peckham Rd, London SE5 8UF

Master of Arts from Internet Equalities
04.2001

University Overview

Skills

Teamwork and Collaboration

Computer Skills

Leadership Qualities

Organized and Efficient

Public Speaking

Event Planning

Administrative tasks

Resource Coordination

Marketing and promotion

Problem-Solving

Problem-solving abilities

Effective Communication

Team building

Decision-Making

Reliability

Organizational Skills

Excellent Communication

Analytical Thinking

Interpersonal Skills

Analytical Skills

Timeline

Volunteer
Wuhan University of Technology
09.2023 - 10.2023
User Experience Design Intern
Hangzhou Graffiti Information Technology Co., Ltd
08.2022 - 09.2022
University of The Arts London
Master of Arts from Internet Equalities
04.2001
Tianchen ShaoProduct Manager