Summary
Overview
Work History
Education
Skills
Volunteering (2019-2020)
Timeline
Generic

TIANA STERLING

Bristol

Summary

A personable and experienced individual, returning from enriching travels, where I engaged with diverse individuals and developed valuable skills to enhance my contributions in the workplace. I am passionate about delivering high level customer service and contributing to common goals, as a team and individually. I would like to return to a fast-paced environment so that I can continue to develop my knowledge and enhance my professional skills.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Customer advisor

B&Q
Longwell Green
03.2023 - 11.2024
  • Using checkouts for payments exceeding £500
  • Approaching customers and engaging with them naturally
  • Dealing with complaints in a calm and beneficial manner
  • Dealing with a high pressure environment in a calm collective manner
  • Work with colleagues across the store to help and support them
  • Utilise all available tools and systems to maximise sales
  • Follow health and safety rules and procedures

Team member

Hollywood Bowl
Longwell Green
12.2022 - 03.2023
  • Delivering a high standard of customer service
  • Learning and applying knowledge to use a till system
  • Helping customers with queries to the best of my ability
  • To be able to multitask in a safe and productive manor

Education

A Levels -

St Brendan's Sixth Form College
09.2022 - 06.2024

GCSEs -

St Gregory's Catholic College
09.2017 - 06.2022

Skills

  • Clear communicator
  • Organisational and analytical skills
  • Timekeeping
  • Teamwork
  • Motivational Skills
  • Encouraging others

Volunteering (2019-2020)

Our Lady of Lourdes Out of School Club, Bristol, Play Worker (Volunteer)

  • Supporting the preparation of key documents for regular meetings and reviews
  • Successfully communicating with colleagues and children to organise activities
  • Constantly monitoring the security and safeguarding of the children, including data protection and confidentiality

Timeline

Customer advisor

B&Q
03.2023 - 11.2024

Team member

Hollywood Bowl
12.2022 - 03.2023

A Levels -

St Brendan's Sixth Form College
09.2022 - 06.2024

GCSEs -

St Gregory's Catholic College
09.2017 - 06.2022

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TIANA STERLING