Tiana Haughton
Corby,Northamptonshire
Summary
A detail-oriented professional with expertise in cost control, commercial awareness, and procurement coordination. Demonstrates proficiency in budgeting, financial accuracy, and data analysis to drive continuous improvement and problem-solving. Skilled in stakeholder communication and teamwork, ensuring effective collaboration under pressure while maintaining accountability. Committed to enhancing operational efficiency through strategic time management and KPI monitoring. Ready to use and develop skills in a Quantity Surveying environment.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Inventory Planner
RS Group
Corby, Northamptonshire
2022.08 - Current
- Managed supply and inventory plans to optimise stock availability while balancing cost efficiency.
- Controlled purchase order book to align with demand forecasts, expediting orders to minimise risk.
- Supported cost control initiatives by reducing excess inventory and adhering to category budgets.
- Analysed performance data and supply plan exceptions to ensure service and cost targets were met.
- Drove continuous improvement by identifying efficiencies and supporting cost-reduction initiatives.
- Collaborated with suppliers and operations teams to achieve a 95% on-time delivery rate.
- Acted as primary contact for supply plan enquiries, liaising with key internal stakeholders.
- Contributed to cross-functional projects by applying best practices to enhance return on investment.
Company Director
Tiana's Customs LTD
Corby, Northamptonshire
2020.03 - 2022.08
- Strategic planning and business development
- Decision making and problem solving
- Budgeting and cost control
- Supplier sourcing, negotiation and relationship management
- Customer service and issue resolution
- Time management and prioritisation
- Accountability and ownership of outcomes
- Initiative and self motivation
- Social media marketing, gaining over 13,000 Instagram followers
Sales Assistant
Iconic Accessories LTD
Corby, Northamptonshire
2019.07 - 2020.03
- Engaged with customers to understand needs, provide product guidance, and drive sales conversions.
- Contributed to product development by suggesting new ideas and improvements based on customer feedback.
- Supported daily sales targets through proactive selling and effective communication.
- Ensured accurate order packing and preparation, maintaining high standards of quality and efficiency.
Customer Service Advisor
B/S/H/ Home Appliances LTD
Corby, Northamptonshire
2019.01 - 2019.06
- Handled customer calls in a high‑volume call centre environment, delivering clear communication and effective issue resolution.
- Successfully booked engineer appointments for appliance repairs while working to tight schedules and service targets.
- Maintained high standards of customer service under pressure, contributing to positive customer outcomes.
Retail Assistant
Sports Direct
Corby, Northamptonshire
2016.08 - 2019.01
- Delivered excellent customer service while working effectively as part of a retail team.
- Trusted to handle cash, operate tills, and complete end‑of‑day cashing‑up.
- Managed returns, exchanges, and discounts in line with store procedures.
- Supported stock control through stock checks and shop floor organisation.
Education
GCSEs -
Brooke Weston Academy
Corby, Northamptonshire 2012.09 - 2015.07
A-Levels -
Brooke Weston Academy
Corby, Northamptonshire 2015.09 - 2017.07
Skills
- Cost control and commercial awareness
- Procurement and supplier coordination
- Budgeting and financial accuracy
- Data analysis and KPI monitoring
- Stakeholder communication and teamwork
- Time management and working under pressure
- Attention to detail and accountability
- Continuous improvement and problem-solving
Affiliations
- Fitness and lifestyle, having completed both 10k and half marathon races
Timeline
Inventory Planner
RS Group
2022.08 - Current
Company Director
Tiana's Customs LTD
2020.03 - 2022.08
Sales Assistant
Iconic Accessories LTD
2019.07 - 2020.03
Customer Service Advisor
B/S/H/ Home Appliances LTD
2019.01 - 2019.06
Retail Assistant
Sports Direct
2016.08 - 2019.01
A-Levels -
Brooke Weston Academy
2015.09 - 2017.07
GCSEs -
Brooke Weston Academy
2012.09 - 2015.07