Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Tia Welford

Rialto, Crossgates Scarborough

Summary

I am a friendly and enthusiastic waitress adept at operating in a busy environment with demanding objectives for exceptional service and quality. I am a proactive and independent worker yet also enjoy working as part of a team to meet the demands during busy periods. I continually aim to provide a fantastic dining experience such as handling customer issues when they are raised. I consider myself to be friendly and approachable to staff and customers. I am able to learn new tasks quickly and effectively with attention to detail and respond to feedback to continually learn and improve my skills.

Overview

2
2
years of professional experience

Work History

Waitress

Coachman Inn
06.2022 - Current
  • I prepare tables for customers and reset tables between customers.
  • I assist kitchen staff with food preparation, dishwashing and plating food.
  • I follow health and hygiene standards when handling food and cleaning the restaurant.
  • I keep tables clear of used plates and cutlery.
  • I greet customers, present menus and share information about the specials board.
  • I regularly communicate with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • I inform kitchen staff regarding special dietary requirements.
  • I listen to guest complaints and work with kitchen or management staff to promptly resolve issues.
  • I advise on food and drink choices based on customer preferences.
  • I increase order value by upselling sides, drinks and desserts.
  • I maintain strong knowledge on drinks available and menu changes to competently advise.
  • I work well as part of a team.
  • I deal with phone calls and bookings for reservations.

Education

A-levels

Scarborough Sixth Form
Scarborough, North Yorkshire
07.2026

GCSE's

Lady Lumley's School
Pickering, North Yorkshire
06.2024

Singing And Musical Theatre

Leeds Academy of Music And Dramatic Arts (LAMDA)

Electronic Keyboard

Trinity College London

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Table service
  • Restaurant cleaning duties and procedures
  • Cash handling
  • Table clearing
  • Excellent communication
  • Safe food handling
  • Order accuracy
  • High efficiency
  • High-volume dining

Hobbies

I enjoy playing the piano and I am currently attending weekly lessons.

I enjoy learning and practicing Spanish.

I am studying Law, Biology and Business at Sixth form and am particularly passionate about Law.


Timeline

Waitress

Coachman Inn
06.2022 - Current

A-levels

Scarborough Sixth Form

GCSE's

Lady Lumley's School

Singing And Musical Theatre

Leeds Academy of Music And Dramatic Arts (LAMDA)

Electronic Keyboard

Trinity College London

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Tia Welford