Tia Brown
Stevenage,Hertfordshire
Summary
Motivated individual with a Level 4 qualification in Animal Management, demonstrating strong communication, teamwork, and organizational skills. Proven ability to maintain high hygiene standards and interact effectively with diverse groups under pressure. Eager to leverage customer service and problem-solving skills in a dynamic environment. Reliable and approachable, with a commitment to continuous learning and professional growth, with immediate availability for work.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Zoo Keeper Volunteer
Yvonne Morin
Shepreth, Cambridgeshire
2025.11 - Current
- Maintained cleanliness of enclosures to ensure a healthy environment for animals.
- Conducted daily health checks to ensure animal welfare and prompt reporting of any issues.
- Engaged community through special events and provided informative talks to enhance visitor understanding.
- Managed inventory of food and supplies to support seamless care delivery.
- Enforced zoo rules to ensure visitor safety and satisfaction.
Dog walker / sitter
Linzi Jeffcoate
Stevenage, Hertfordshire
2023.01 - 2026.04
- Maintained over 100 thorough records of every walk to facilitate feedback for owners.
- Delivered dependable dog walking services to ensure client satisfaction.
- Demonstrated effective time management to uphold punctuality for all scheduled appointments.
- Followed precise instructions from dog owners to guarantee personalised care.
- Facilitated initial meet-and-greet sessions with new clients to foster professional relationships based on trust.
- Cultivated customer loyalty through consistent and professional dog walking services.
- Recognised and addressed signs of stress or discomfort, promptly notifying owners.
Education
Certificate of Higher Education - Animal Management
Shuttleworth College
Old Warden 2025.09 - 2026.04
SVQ Level 3 - Animal Management
Shuttleworth College
Old Warden 2023.09 - 2025.06
GCSEs - Business, Spanish, Maths, English, Triple Science, Geography
Thomas Alleynes Academy
Stevenage 2018.09 - 2023.06
Skills
Organizational skills
Dependability and reliability
Communication and comprehension
Can do attitude and willingness to learn
Customer service skills
Time efficiency and management
Record-keeping
Confident handling money and numbers
Ability to work in a fast paced environment
Timeline
Zoo Keeper Volunteer
Yvonne Morin
2025.11 - Current
Certificate of Higher Education - Animal Management
Shuttleworth College
2025.09 - 2026.04
SVQ Level 3 - Animal Management
Shuttleworth College
2023.09 - 2025.06
Dog walker / sitter
Linzi Jeffcoate
2023.01 - 2026.04
GCSEs - Business, Spanish, Maths, English, Triple Science, Geography
Thomas Alleynes Academy
2018.09 - 2023.06