TIA BROWN
London,UK
Summary
Enthusiastic and results-driven Media and Communications graduate with a 2nd Class Upper Honours degree from Goldsmiths, University of London. Passionate about understanding the relationship between humans, media, and technology, with a strong foundation in digital media, advertising, and public relations. Skilled in critical analysis, trend identification and applying sociological perspectives to media. I am excited to help brands craft engaging stories and connect meaningfully with their audiences. I am now seeking an opportunity to bring my creativity, strategic thinking, and digital skills to a dynamic marketing or PR role.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
Work History
Hostess & Reservations Team
Hyde London City, Leydi.
London, UK
10.2024 - 12.2024
- Managed VIP reservations and guest communications, ensuring top-tier service and a personalized experience
- Assisted in creating customer profiles, managing large-party bookings, and gathering valuable customer feedback, which contributed to improved service and guest satisfaction
Guest Service Assistant
Sea Containers Restaurant
London
08.2023 - 10.2024
- Assisted with guest seating and reservations during high-volume service periods, ensuring seamless operations and exceptional customer service
- Supported the creation of promotional content (menus and event materials) to attract guests during special offers and seasonal promotions
- Coordinated group bookings and events, ensuring a smooth and positive experience for attendees
Head Waitress
Tsunami Clapham Restaurant and Bar
London, UK
01.2018 - 01.2023
- Promoted to Head Waitress, where I helped lead the floor team to maintain high service standards in a busy fine-dining environment
- Managed guest relations and provided personalized service, resolving any complaints promptly and professionally
- Collaborated with the marketing team to promote events and seasonal specials, helping to increase repeat business and customer loyalty
Education
Bachelor of Arts - Media, Communications, and Cultural Studies
Goldsmiths, University of London
Skills
- Content Creation
- Social Media Management
- Digital Marketing
- Public Relations
- Press Releases
- Advertising
- Customer Relations
- Technical Skills
- Microsoft Office Suite
- Adobe Creative Suite
- Photoshop
- InDesign
- Social Media Scheduling
- Organization
- Time Management
PERSONAL
When I am not creating or consuming media, I enjoy long walks with my dog, going to the cinema, eating good food with my closest friends, and exploring the world.
References
References available upon request.
Timeline
Hostess & Reservations Team
Hyde London City, Leydi.
10.2024 - 12.2024
Guest Service Assistant
Sea Containers Restaurant
08.2023 - 10.2024
Head Waitress
Tsunami Clapham Restaurant and Bar
01.2018 - 01.2023
Bachelor of Arts - Media, Communications, and Cultural Studies
Goldsmiths, University of London
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