Thuan Vu
Guildford,Surrey
Summary
I am a highly adaptable, innovative individual with strong flair for fashion and creativity. Studying in fashion design, I have developed proficiency in visual merchandising. My professional experience has cultivated an attentive, empathetic and positive outlook on customer service. I can inspire customers to elevate and compliment their personal style, with a knack for understanding client needs and current trends.
Overview
3
3
years of professional experience
Work history
Receptionist
88 Nail Spa
Guildford, Surrey
01.2023 - 09.2024
- Handling appointment calls and inquiries
- Customer interactions with friendly and engaging conversations
- Managing appointments and scheduling- online and in person
- Managing social media and customer reviews online
- Making drinks and service prepping
- Facilitating transactions smoothly for improved customer service experience
Horticultural General Assistant
Sandiacre Nurseries
Guildford, Surrey
03.2025 - 08.2025
- Watering, tending to and potting plants
- Organising stock with efficiency
- Taking and carrying deliveries
- Operating specialised machinery
Education
Bachelor of Arts - Fashion Design & Accessories
Jimmy Choo's Academy
London 09.2022 -
Guildford County School
Guildford09.2022
GCSEs - undefined
Kings College Guildford
01.2019 - 01.2021
Skills
- Understanding importance of physical retail presence; eg customer experience from store layout to styling of store fronts and mannequins
- Proficient communication skills
- Adept at conveying complex information clearly, honed in by presenting work at university
- Ability to take initiative and work well under pressure, to ensure that deadlines are met
- Flexibility, both with time and maintaining enthusiasm with any task given
- Cash handling
- Managing customer complaints and reviews that build rapport and not conflict
- Organisation skills, working well with time constraints and general organisational tasks
- Bilingual, fluent in English and can speak Vietnamese fluently
Languages
English
Native
Vietnamese
Fluent
French
Intermediate
Accomplishments
- Head boy for Student Leadership Team at Kings College Guildford
- Team London Award for public speaking at City Hall London
Affiliations
Sewing - has taught me to have an eye for detail, understanding of colours and aesthetics but also to have patience
Climbing - shown me that you can choose to be better everyday
Reading - given me a broader understanding of the world and human nature
Timeline
Horticultural General Assistant
Sandiacre Nurseries
03.2025 - 08.2025
Receptionist
88 Nail Spa
01.2023 - 09.2024
Bachelor of Arts - Fashion Design & Accessories
Jimmy Choo's Academy
09.2022 -
GCSEs - undefined
Kings College Guildford
01.2019 - 01.2021
Guildford County School
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