Thrilok Bonagiri
Eastbourne,East Sussex
Summary
I am an active, self-motivated, responsible, and hardworking person. I am a seasoned team player who can adjust to any demanding situation. I can operate well in a collaborative setting as well as on my own initiative. I can operate well under pressure and meet tight deadlines am an Information Technology analyst with 3 years of experience in banking environment. I have vividly worked with different blend of clients with different organizations.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
IT Assessor
National Skills
Rainham
01.2020 - 12.2022
- To demonstrate the skills required by employees at work such as health and safety, ICT, digital marketing, software testing and web-design.
- To organize meeting with clients and update about the course pattern of the students.
- To assign tasks for the employees of an organization to help them accomplish course certificates which can be helpful in their professional growth.
- To evaluate project work given to the employees and discuss about the areas of improvement.
- To assess a candidate ability weekly by taking review tests and written tests.
- To document the day to day activities and submit to the clients and center-manager.
Senior Associate, Bank Relations
Amazon
Hyderabad, India
01.2017 - 12.2017
- To engage with clients and sellers on an e-commerce platform to meet their needs and requirements from the organization.
- To constantly monitor the flow of market and sales of clients and revert back to their queries.
- To update the seller accounts information and communicate with banking organizations associated to a seller account and deal with the payment issues.
- To identify and clear the traffic congestion on a busy e-commerce platform.
- To identify redundancy and clear the duplicate sellers that are not authentic.
- To generate reports and submit to the reporting manager for further reviews.
Senior Associate, Bank Relations
Dell Technologies
Hyderabad,India
01.2016 - 12.2016
- To attend the customer queries on an online portal to help them meet their requirements in placing an order.
- To assess the client requirements in selecting the appropriate machine for their business.
- To discuss the areas of business a client is into and to provide the appropriate software and tools that help the business.
- To follow-up with the clients and schedule technical support from colleagues in case of an emergency.
- To help the clients with their invoices in reference to the products purchased.
- To engage in team meetings and discuss about the performance review of my team.
Associate Analyst
Genpact
Hyderabad, India
09.2013 - 11.2015
- To Analyze and understand the requirements of the clients and help them with the information of medical equipment part for the GE medical industry in USA.
- To store the details in oracle and generate reports whenever required.
- To save the reports and demonstrate the status of the industry to center-manager.
- To actively communicate with clients and help them with relevant information and work on ms-office tools to deliver weekly presentations.
- To complete the project on time and handover the access to clients for further reviews.
Education
Master of Business Administration - Operations
University of East London
London 01.2018 - 09.2019
Bachelor of Science - Engineering in Information Technology
Vaagdevi engineering college, JNTUH
Hyderabad, India 06.2008 - 06.2012
Certificate of Higher Education - Maths, Physics and Chemistry
Board of Intermediate
Hyderabad, India 06.2006 - 06.2008
Skills
- Manual-Testing
- Ms-office tools
- Communication
- Adaptability
- Team-work
- Creativity
- Problem-Solving
- HR activities
Languages
English
Advanced
Timeline
IT Assessor
National Skills
01.2020 - 12.2022
Master of Business Administration - Operations
University of East London
01.2018 - 09.2019
Senior Associate, Bank Relations
Amazon
01.2017 - 12.2017
Senior Associate, Bank Relations
Dell Technologies
01.2016 - 12.2016
Associate Analyst
Genpact
09.2013 - 11.2015
Bachelor of Science - Engineering in Information Technology
Vaagdevi engineering college, JNTUH
06.2008 - 06.2012
Certificate of Higher Education - Maths, Physics and Chemistry
Board of Intermediate
06.2006 - 06.2008
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