Thomas West
Leeds,United Kingdom
Summary
A dedicated and motivated team member with a strong foundation in verbal communication and excellent time management skills. Demonstrates resilience and problem-solving abilities, thriving under pressure while maintaining a professional image for customers. Possesses comprehensive knowledge of Health and Safety in an events environment, complemented by physical fitness and resourcefulness. Enjoys working outdoors in all weather conditions, ensuring tasks are completed efficiently. Career goals include leveraging IT troubleshooting skills to enhance operational efficiency within dynamic environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work history
Volunteer
Oxfam
Leeds
2025.02 - 2026.02
- **Cashier Responsibilities:
- Process customer payments and accurately handle cash transactions.
- Conduct product sales and maintain up-to-date knowledge of inventory.
- Deliver excellent customer service by addressing enquiries and resolving concerns courteously.
- Ensure the checkout area remains clean and organised.
Event Staff
G4S & Controlled Space
Leeds
2022.01 - 2026.02
- Carrying out pre and post event safety checks ensuring compliance with safe working procedures.
- Greeting, assisting and directing visitors attending the event also ensuring that no prohibited or restricted items are taken into the secured zones within the venues.
- Monitoring visitor / crowd movements and behavior to identify potential issues or incidents and to take action as necessary
Admin Assistant
J.S Miller Distribution Limited
Leeds
2019.07 - 2022.07
- Supported on an adhoc-basis administrative activities within the company, including accurate filing of documents and shredding confidential documents where required.
Voluntary IT Assistant
Touchstone LTD
Leeds
2021.01 - 2022.01
- Created and delivered training material for basic computer skills to a public customer base.
- Worked with colleagues to prepare for training material deadlines and then reviewing success.
Basic IT Installation Engineer
Sureline Solutions (Casual Work)
Leeds
2021.05 - 2021.09
- Installed and reconfigured computer hardware and office services, transported and packed office equipment, accurately checked delivery of the products and efficient cleaning of the environment.
- Gained experience of working in a team and maintaining accurate paperwork to deliver objectives for clients in a timely manner.
Voluntary IT Assistant
Swarthmore Education Centre
Leeds
2020.01 - 2021.01
- Presented materials (including PowerPoint presentations and handout guides) for students on how to use Chromebook including providing visual aids.
Education
BSc (Hons) - Computer Science
York St John
York 2019.01 - 2020.01
Foundation Degree - Computer Systems, Design and Solutions
York College
York 2017.01 - 2019.01
Extended Diploma Level 3 - Computing
York College
York 2015.01 - 2017.01
UAL Level 1 - Art, Design and Digital Media
York College
York 2014.01 - 2015.01
GCSEs -
St John's School For The Deaf
Boston Spa 2009.01 - 2014.01
Skills
- Motivated and active team member
- Verbal communication
- Excellent time management
- Physical fitness
- Knowledge of Health and Safety in events environment
- Problem solver and resilient
- Enjoy working outdoors in all weather
- Professional image for customers
- Calm under pressure
- Problem-solving
- Communication skills
- Resourcefulness
- IT troubleshooting
Websites
REFERENCES
- Steve, Mitchell, Steward Manager for G4S, Stevemitchell1965@hotmail.co.uk, 44 7583 968241, Available on request
- Ryan, Johnson, Steward Manager for Controlled Space, info@controlledspace.co.uk, 44 7582 221595, Available on request
INTERESTS
Sports (including running and taking part in a disability football group), Music - I make my own music productions on music software and also I am a member of a music group called Music and the Deaf, Cooking, Video Games
KEY MODULES ON DEGREE (YORK ST JOHN)
Major Project York St John, York | 2019 - 2020 Creating modifications in Minecraft to simulate predator-prey life cycles with wolves and rabbits., Human Computer Interaction York St John, York | 2019 - 2020 Using a computer game to test human feeling / interactions and using the data to show results, The Internet of Things York St John, York | 2019 - 2020 Using Ardino to create an solution for real world problems and to upload data onto the website, Advanced Web Development York St John, York | 2020 - 2020 Using AJAX, Python, XML and HTML to build and maintain a secure website and a server that connects to a database., Artifical Intelligence York St John, York | 2020 - 2020 To learn diffrent models of robotic programming and create an Ai using one of these model to get results from Twitter. (Sentiment AI)
Accomplishments
- Student of the Month (York College)
- Grade 5 Piano
- Although born with hearing loss, it does not hold me back or prevent me from achieving success at work, in my studies or personal interests.
Affiliations
- Sports (including running and taking part in a disability football group)
- Music - I make my own music productions on music software and also I am a member of a music group called Music and the Deaf.
- Cooking
- Video Games
Timeline
Volunteer
Oxfam
2025.02 - 2026.02
Event Staff
G4S & Controlled Space
2022.01 - 2026.02
Basic IT Installation Engineer
Sureline Solutions (Casual Work)
2021.05 - 2021.09
Voluntary IT Assistant
Touchstone LTD
2021.01 - 2022.01
Voluntary IT Assistant
Swarthmore Education Centre
2020.01 - 2021.01
Admin Assistant
J.S Miller Distribution Limited
2019.07 - 2022.07
BSc (Hons) - Computer Science
York St John
2019.01 - 2020.01
Foundation Degree - Computer Systems, Design and Solutions
York College
2017.01 - 2019.01
Extended Diploma Level 3 - Computing
York College
2015.01 - 2017.01
UAL Level 1 - Art, Design and Digital Media
York College
2014.01 - 2015.01
GCSEs -
St John's School For The Deaf
2009.01 - 2014.01