Thomas West
Leeds,United Kingdom
Summary
A dedicated and motivated team member with a strong foundation in verbal communication and excellent time management skills. Demonstrates resilience and problem-solving abilities, thriving under pressure while maintaining a professional image for customers. Possesses comprehensive knowledge of Health and Safety in an events environment, complemented by physical fitness and resourcefulness. Enjoys working outdoors in all weather conditions, ensuring tasks are completed efficiently. Career goals include leveraging IT troubleshooting skills to enhance operational efficiency within dynamic environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work history
Volunteer
Oxfam
Leeds
02.2025 - 02.2026
- **Cashier Responsibilities:
- Process customer payments and accurately handle cash transactions.
- Conduct product sales and maintain up-to-date knowledge of inventory.
- Deliver excellent customer service by addressing enquiries and resolving concerns courteously.
- Ensure the checkout area remains clean and organised.
Event Staff
G4S & Controlled Space
Leeds
01.2022 - 02.2026
- Carrying out pre and post event safety checks ensuring compliance with safe working procedures.
- Greeting, assisting and directing visitors attending the event also ensuring that no prohibited or restricted items are taken into the secured zones within the venues.
- Monitoring visitor / crowd movements and behavior to identify potential issues or incidents and to take action as necessary
Admin Assistant
J.S Miller Distribution Limited
Leeds
07.2019 - 07.2022
- Supported on an adhoc-basis administrative activities within the company, including accurate filing of documents and shredding confidential documents where required.
Voluntary IT Assistant
Touchstone LTD
Leeds
01.2021 - 01.2022
- Created and delivered training material for basic computer skills to a public customer base.
- Worked with colleagues to prepare for training material deadlines and then reviewing success.
Basic IT Installation Engineer
Sureline Solutions (Casual Work)
Leeds
05.2021 - 09.2021
- Installed and reconfigured computer hardware and office services, transported and packed office equipment, accurately checked delivery of the products and efficient cleaning of the environment.
- Gained experience of working in a team and maintaining accurate paperwork to deliver objectives for clients in a timely manner.
Voluntary IT Assistant
Swarthmore Education Centre
Leeds
01.2020 - 01.2021
- Presented materials (including PowerPoint presentations and handout guides) for students on how to use Chromebook including providing visual aids.
Education
BSc (Hons) - Computer Science
York St John
York 01.2019 - 01.2020
Foundation Degree - Computer Systems, Design and Solutions
York College
York 01.2017 - 01.2019
Extended Diploma Level 3 - Computing
York College
York 01.2015 - 01.2017
UAL Level 1 - Art, Design and Digital Media
York College
York 01.2014 - 01.2015
GCSEs -
St John's School For The Deaf
Boston Spa 01.2009 - 01.2014
Skills
- Motivated and active team member
- Verbal communication
- Excellent time management
- Physical fitness
- Knowledge of Health and Safety in events environment
- Problem solver and resilient
- Enjoy working outdoors in all weather
- Professional image for customers
- Calm under pressure
- Problem-solving
- Communication skills
- Resourcefulness
- IT troubleshooting
Websites
REFERENCES
- Steve, Mitchell, Steward Manager for G4S, Stevemitchell1965@hotmail.co.uk, 44 7583 968241, Available on request
- Ryan, Johnson, Steward Manager for Controlled Space, info@controlledspace.co.uk, 44 7582 221595, Available on request
INTERESTS
Sports (including running and taking part in a disability football group), Music - I make my own music productions on music software and also I am a member of a music group called Music and the Deaf, Cooking, Video Games
KEY MODULES ON DEGREE (YORK ST JOHN)
Major Project York St John, York | 2019 - 2020 Creating modifications in Minecraft to simulate predator-prey life cycles with wolves and rabbits., Human Computer Interaction York St John, York | 2019 - 2020 Using a computer game to test human feeling / interactions and using the data to show results, The Internet of Things York St John, York | 2019 - 2020 Using Ardino to create an solution for real world problems and to upload data onto the website, Advanced Web Development York St John, York | 2020 - 2020 Using AJAX, Python, XML and HTML to build and maintain a secure website and a server that connects to a database., Artifical Intelligence York St John, York | 2020 - 2020 To learn diffrent models of robotic programming and create an Ai using one of these model to get results from Twitter. (Sentiment AI)
Accomplishments
- Student of the Month (York College)
- Grade 5 Piano
- Although born with hearing loss, it does not hold me back or prevent me from achieving success at work, in my studies or personal interests.
Affiliations
- Sports (including running and taking part in a disability football group)
- Music - I make my own music productions on music software and also I am a member of a music group called Music and the Deaf.
- Cooking
- Video Games
Timeline
Volunteer
Oxfam
02.2025 - 02.2026
Event Staff
G4S & Controlled Space
01.2022 - 02.2026
Basic IT Installation Engineer
Sureline Solutions (Casual Work)
05.2021 - 09.2021
Voluntary IT Assistant
Touchstone LTD
01.2021 - 01.2022
Voluntary IT Assistant
Swarthmore Education Centre
01.2020 - 01.2021
Admin Assistant
J.S Miller Distribution Limited
07.2019 - 07.2022
BSc (Hons) - Computer Science
York St John
01.2019 - 01.2020
Foundation Degree - Computer Systems, Design and Solutions
York College
01.2017 - 01.2019
Extended Diploma Level 3 - Computing
York College
01.2015 - 01.2017
UAL Level 1 - Art, Design and Digital Media
York College
01.2014 - 01.2015
GCSEs -
St John's School For The Deaf
01.2009 - 01.2014