Thomas Watson
South Kirby,West Yorkshire
Summary
A highly motivated System Analyst able to use technical capabilities in IT management and provide support. Able to build positive staff and customer relationships for productive communications. Possesses strong initiative and prioritisation skills to meet demands of fast-changing environments.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
System Analyst
Barnsley Premier Leisure
Barnsley, South Yorkshire
01.2020 - Current
- Enhanced efficiency by streamlining IT processes and systems.
- Facilitated seamless data migration using Azure, ensuring minimal disruption.
- Developed bespoke software solutions to meet unique business needs using Microsoft Dynamics.
- Ensured smooth operations through regular system updates and maintenance tasks using Group Policy.
- Re-engineered outdated software to improve performance.
- Delivered training sessions to enable staff with IT skills.
Data & Fibre Engineer
Expert IT
Doncaster, South Yorkshire
07.2018 - 12.2019
- Installed complex cabling systems for improved network performance using Cat 6 UTD.
- Managed on-site cable installations, ensuring professional execution.
- Installed fibre optic systems to ensure efficient data transmission.
- Enhanced customer satisfaction by swiftly resolving connection complaints including damage repairs to improve network performance.
- Installed and configured CCTV systems by adhering to industry standards and customer specifications.
Education
Bachelor of Science - Digital & Technology Solutions Professional
Sheffield Hallam University
Sheffield 09.2020 - 09.2023
Skills
- Office 365 Usage & Administration
- Microsoft Azure
- Microsoft Dynamics
- Microsoft Power Platform
- Active Directory
- Group Policy Management
- Customer Insight Journeys
- Data migration
- SQL
References
References available upon request.
Timeline
Bachelor of Science - Digital & Technology Solutions Professional
Sheffield Hallam University
09.2020 - 09.2023
System Analyst
Barnsley Premier Leisure
01.2020 - Current
Data & Fibre Engineer
Expert IT
07.2018 - 12.2019
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