Bartosz Bartkowiak

· Take a part in Project Bear the start-up of a new site as UAT Tester, understanding of Merlin Flows, reviewed all operational scenarios, set up and executed system tests, and recorded results.
· Proficiently used various systems including JDA/Blue Yonder, SynQ, DHL Link, The View, LRS, ALM and MySC.
· Assisted the site operation team by solving daily issues in warehouse regards to system and stock control, investigated missing items, discrepancies, and losses.

· Conducted UAT testing within a compressed 6-week timeframe, testing every possible scenario to ensure the WMS ran with minimal errors.

· Played a vital role in the 4-month hypercare phase, resolving WMS and operational issues promptly to ensure smooth operation across all shifts.

· Carried out responsibilities for over 6 contracts at the multi-user DHL site, ensuring key detailing and attention to detail to avoid confusion or errors.

· Oversaw the day-to-day operations of warehouse, managing a team up to 50 employees and ensuring all activities were carried out efficiently, effectively and adhere to health and safety regulations

· Revised, developed and implemented warehouse procedures (SOP/SSOW), including inventory and MHE management (VOR & LOLER), orders processing, shipping and receiving, resulting in increase in productivity and significantly decrease in errors.

· Coordinated with other departments, including sales, customer service, supply chain and transportation to ensure timely and accurate order fulfillment and customer satisfaction.

· Managed stock control operations, conducted regular investigations to identify and address root causes of stock discrepancies, resulting in approx 35% reduction in inventory errors over a 6-month period.

· Conducted daily and weekly audits to ensure compliance with health and safety regulations, company policy, and insurance requirements, identifying and addressing potential hazards and areas for improvement to maintain a safe and secure work environment.

· Managed and led a team of up to 10 staff members, supervising their skills development through training matrix and performance reviews

· Scheduled daily deliveries and managed the goods inwards process, ensuring all goods were receipted and processed accurately, corrected any discrepancies with receipts.

· Controlled bays with trailers that were priority for shortages, ensuring stock was available to satisfy orders

· Developed and trained team members to maximize their contributions to the warehouse and support succession planning

· Conducted daily shift briefs to teams and kept them up to date with all relevant information to enable them to carry out their work

· Ensured all areas of the warehouse complied with the company's Health, Safety and Welfare policies, monitoring and controlling the work environment to operate at its optimum efficiency.

· Conducting daily preparation of paperwork and meticulously planning visitation routes for efficient debt collection operations.

· Proactively engaging with debtors through written and in-person communication to request timely payment and negotiate repayment arrangements.

· Facilitating debt repayment in instalments through effective organization and coordination, with a focus on balancing the needs of both the debtor and the creditor.

· Offering comprehensive money management advice and support to debtors in order to promote responsible financial habits and enhance overall financial literacy.

· Serving court papers, including summonses, with accuracy and attention to detail to ensure compliance with legal requirements.

· Maintaining accurate daily records of all debt collection activities, providing detailed documentation of all interactions with debtors and creditors

· Consistently upheld Michelin standards in service, ensuring the highest level of customer satisfaction and professionalism at all times.

· Conducted daily briefings before service to effectively communicate expectations, coordinate staff assignments, and ensure seamless execution of service.

· Expertly managed reservations and efficiently incorporated them into the table plan to optimize restaurant occupancy and flow.

· Successfully maintained bar and dry storage stock levels through diligent stock take and ordering practices, ensuring that inventory levels were consistently optimized.

· Effectively managed staff and assigned them to appropriate sections, utilizing strong interpersonal and leadership skills to promote teamwork and productivity.

· Responsibly received weekly deliveries, ensuring that all items were accurately accounted for and stored in appropriate locations to maintain quality and freshness.