Thomas Short

• Aided students to improve their problem-solving skills.
• Working alongside students to enhance their understanding.
• Assisted students to simplify mathematical theories.
• Monitores pupils with homework.

During this work experience, I shadowed an oil broker. I gained valued insights into the works of a high pressure and fast paced environment, recognising the need to stay composed and focused.

• Recognised how important it is to foster productive relationships with agents and brokers in order to enhance business prospects.
• Worked closely with underwriters, to understand the concept of financial risks and the associated mitigation of those risks by applying the rigorous underwriting criteria.

• Assisted customers with product selection to ensure satisfaction.
• Communicated daily offers to customers, promoting in-store deals and discounts.
• Handled cash transactions accurately, enhancing trust between business and clientele.
• Provided excellent customer service to ensure repeat business.
• Stocked shelves regularly for easy access to products by customers.
• Maintained a clean, organised workspace for the efficient operation of checkout area.
• Monitored inventory levels routinely to avoid stock-outs or overstocking issues.

I completed work experience and Alesco risk management services which is an insurance broker based in London. Whilst there I shadowed an insurance broker, this gave me a great insight into how they use communication skills to negotiate deals. I met many new people and felt that I learnt lots and it gave me a great insight into the insurance market and working world.