Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Personal Information
Timeline
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Thomas Ricketts

Hoar Cross,Staffordshire

Summary

Results-oriented Business Management and Entrepreneurship graduate with a dynamic background in sales, marketing, and business development. Recognised for identifying lucrative opportunities, driving substantial revenue growth, and cultivating strong, lasting client relationships. With a true hunter mindset and strategic business acumen, I bring enthusiasm and dedication to every challenge, consistently contributing to the success of forward-thinking organisations.

My expertise spans B2B sales, market expansion strategy, and customer engagement, focusing on delivering sustainable, long-term growth aligned with organisational goals. As a passionate tech enthusiast with an entrepreneurial spirit, I stay ahead of industry shifts through continuous learning and adaptability. This mindset drives my proactive approach to uncovering growth opportunities, fostering innovation, and overcoming challenges. My commitment to progress ensures I remain a valuable asset in dynamic, evolving environments.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

Sales Development Representative

Claim Technology
London, Fully Remote
09.2024 - Current

As the top-performing SDR at innovative insurtech startup Claim Technology. I consistently exceed targets, delivering high-quality, qualified meetings with C-suite executives. My performance has positioned me as a the No.1 contributor to pipeline growth, directly influencing revenue generation and accelerating business growth.

  • Consistent Overachievement: Achieved 150%+ of quota for consecutive quarters, surpassing monthly and quarterly targets by leveraging a combination of strategic prospecting, personalised outreach, and cold calling
  • Executive-Level Engagement: Develop and nurture relationships with senior decision-makers such as C-suite executives including CEOs, COOs, VP's of Claims, and Customer Experience, delivering tailored value propositions that address their unique pain points
  • Market Specialisation: Demonstrate in-depth knowledge of the insurance landscape, understanding market challenges such as claims transformation, legacy system limitations, and the need for digital engagement solutions. This expertise enables me to effectively position Claim Technology’s SaaS platform and partner technologies and to solve key operational challenges
  • Pipeline Generation: Consistently generate a robust pipeline of opportunities, contributing to a 30% increase in qualified meetings quarter-over-quarter. Contributing to multimillion-pound revenue growth and expanding Claim Technology’s presence within the insurance ecosystem.
  • Data-Driven Approach: Utilise analytics to identify high-potential prospects and tailor outreach strategies. Leverage intent data, engagement metrics, and industry news to personalise messaging and boost response rates by over 40%.
  • Multichannel Outreach Excellence: Combine personalised emails, cadence building, LinkedIn messaging, and strategic calling to maximise engagement. Achieved a 25% average email reply rate and a 20% meeting conversion rate
  • Recognition and Impact: Regularly acknowledged as a top performer in monthly and quarterly sales reviews. Instrumental in securing key enterprise accounts through effective prospecting and qualification, contributing to Claim Technology's revenue growth and market expansion
  • Thought Leadership: Actively utilised my presence on Linkedin, events, webinars, and panel discussions, establishing myself as a knowledgeable advocate for digital transformation within insurance. Built and nurtured a network of influential stakeholders

Business Development Executive

CSS Europe
Lichfield, United Kingdom
09.2023 - 04.2024
  • Company Overview: Asset & Inventory Management Software - Lichfield, Staffordshire (6 month contract)
  • Spearhead business development initiatives for CSS Europe, a leading software company, resulting in a notable increase in pipeline value
  • Actively participate in sales presentations, product demonstrations, and proposal preparation to showcase the value proposition of CSS Europe's software offerings
  • Provide regular reports and updates on sales performance, market trends, and competitive intelligence to support strategic planning and decision-making processes
  • Conduct thorough needs assessments to understand clients' specific requirements, tailoring software solutions to meet their unique business challenges
  • Collaborate with the marketing team to develop and refine sales collateral, ensuring alignment with the company's value proposition and messaging
  • Actively participate in industry events, conferences, and networking activities to enhance the company's visibility and establish valuable connections within the software sector
  • Contribute to the continuous improvement of sales processes and methodologies, implementing best practices to optimise overall sales performance
  • Utilise CRM tools and systems to track and manage sales activities, leads, and client interactions for streamlined communication and efficient workflow
  • Asset & Inventory Management Software - Lichfield, Staffordshire

Sales Executive

Kagool
Coventry, United Kingdom
11.2022 - 08.2023
  • Company Overview: A Global Data & Analytics ERP Specialist - Coventry, Warwickshire
  • Engage prospective and existing customers to understand their IT transformation requirements, aiming to reduce costs and increase productivity
  • Utilise solution-based selling techniques to effectively articulate the value proposition to potential enterprise customers
  • Effectively managed large lists of leads, frequently conducting outbound cold and hot outreach via different channels to develop new opportunities
  • Consult clients on data strategy & modernisation by discovering and interpreting key customer data, including complex IT landscapes
  • Generate new leads and opportunities from in-depth investigative research and customer profiling
  • Personally lead and manage large teams of technical professionals in responding to public and private sector tenders
  • Liaise with sales directors in North America, Southeast Asia, and the Middle East to ensure the development of opportunities and an efficient sales cycle
  • Deliver professional sales presentations, creatively articulating solutions and potential future roadmaps
  • Collaborate closely with account executives to develop a clear understanding of prospects' needs and actively pursue continuous knowledge development
  • Qualify inbound leads by skillfully guiding potential clients through needs analysis and discovery sessions, streamlining the lead conversion process
  • Analyse industry and competitor trends to enhance sales strategy
  • Partner with internal teams to identify, present and close opportunities with new clients
  • Lead and facilitate online webinars as a means of lead generation, creating email campaigns via HubSpot to invite and register attendees
  • Work with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels
  • Employ proactive problem-solving skills to professionally address objections

Founder and Owner

Self Employed
01.2015 - 01.2017
  • Company Overview: Flightchecker.net - a travel aggregator website
  • Founder and owner of Flightchecker.net - a travel aggregator website
  • Concept - travel is an evergreen industry and the opportunities presented by it have skyrocketed with the advent of online travel companies
  • Building my own travel portal website to generate revenue through affiliate sales and contextual advertising in support of my university application
  • Experienced the development side of the website build
  • Working with an external agency to create a landing page
  • Development of the domain name brand name
  • Devise and execute social media campaigns to promote the site
  • Flightchecker.net has created revenue on a monthly basis
  • Flightchecker.net - a travel aggregator website

Education

BA (HONS) - Business Management & Entrepreneurship

Nottingham Trent University
09.2018 - 07.2022

A-Levels - Religious Studies B, Economics C, Business Studies C, EPQ Extended Project Qualification B

John Taylor Sixth Form

GCSEs - English A, Science A, History B, Maths C, Religious Studies B, ICT C, Computing C, Business Studies B

John Taylor High School
Burton-on-Trent, STS

Skills

  • Strategic B2B Sales
  • Sales Development Leadership
  • Business Development Strategy
  • SaaS Product Familiarity
  • Lead Generation
  • C-Suite Engagement & Relationship Management
  • Relationship Building
  • Customer-Centric Solution Selling
  • Consultative & Solution Selling
  • Sales Presentations
  • High-Volume Cold Calling
  • Objection Handling & Negotiation
  • Account-Based Marketing (ABM)
  • Emotional Intelligence (EQ)
  • Coaching and Mentoring
  • Insurtech & Digital Transformation Expertise
  • Industry 40 Solutions (IoT, AI, and Machine Learning)
  • Microsoft Office Suite Proficiency
  • CRM and Sales Software Applications
  • Event Networking & Thought Leadership

Additional Information

Passion for all things Web3 and Blockchain Technology, Interests include playing Golf, Squash, Gym and Hiking. A real Passion for travel, some of my favourite countries include Israel, Palestine, Jordan, China, Taiwan, Japan, Philippines, Colombia, Duke of Edinburgh Award, Award CAD Award (Computer Aided Design), Achieved Certificate of Industrial Placement, Voted 'Most likely to become a millionaire' in 2016 school yearbook

Languages

English

Personal Information

Nationality: British

Timeline

Sales Development Representative

Claim Technology
09.2024 - Current

Business Development Executive

CSS Europe
09.2023 - 04.2024

Sales Executive

Kagool
11.2022 - 08.2023

BA (HONS) - Business Management & Entrepreneurship

Nottingham Trent University
09.2018 - 07.2022

Founder and Owner

Self Employed
01.2015 - 01.2017

A-Levels - Religious Studies B, Economics C, Business Studies C, EPQ Extended Project Qualification B

John Taylor Sixth Form

GCSEs - English A, Science A, History B, Maths C, Religious Studies B, ICT C, Computing C, Business Studies B

John Taylor High School
Thomas Ricketts