Thomas Prince

I completed a placement year at Wincanton's automated warehouse servicing the Screwfix contract. Throughout the year I gained valuable experience in these areas:

• Working 12 months as part of the management team
• Working in a complex automated warehouse
• Leading teams across multiple areas of the distribution centre
• Driving efficiency in a KPI focused operation
• Managing and dealing with complex people issues
• Problem solving across shifts in a 24 hour customer operation
• Working with transport network operations
• Working with inbound and outbound transport teams
• Working with WMS and Dematic systems
• Gained great understanding of a complex supply chain

Working as a team in the catering sector as a waiter or behind the bar. Every shift has different roles, people and venues.

• Demonstrating ability to be flexible with different workspaces and people
• Received training in the hospitality sector
• Developed communication skills with clients

Worked in the bar and at the driving range and developed skills in these areas:

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Balancing timing of service between multiple events

I worked on the front desk and received orders over the web, telephone and walk in.

• Developed skills in customer service, cashflow, people management and training, as well as installing and implementing new software.
• Being able to work under pressure - throughout the two lockdown periods I had to be able to communicate with my colleagues whilst fulfilling peoples orders that were coming in at a heavier rate than normal

I worked at a holiday camp that facilitates children from ages 5-11. The responsibility of this role included planning and executing a range of activities whilst ensuring their safeguarding.

• Planning and executing timings