Thomas Potter
Milton Keynes,England
Summary
Driven E-Commerce Specialist with knack for digital marketing and project management, combining analytical thinking and creativity. Proficient in leveraging data insights and optimising online platforms to enhance user experience and drive sales. Poised to deliver impactful e-commerce solutions that boost business growth and customer engagement. Driven with proactive approach and adept in utilising SEO strategies and managing online advertising campaigns, coupled with strong communication abilities.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
E-Commerce Specialist
We Manage Freight
Milton Keynes, Buckinghamshire
2020.09 - 2026.01
- Utilised SEO techniques, resulting in higher search engine rankings.
- Increased customer satisfaction with improved communication strategies.
- Handled customer queries efficiently improving overall customer experience.
- Coordinated photo shoots for product images, improving site aesthetics.
- Developed engaging content for social media, enhancing brand visibility.
- Improved organic search results by implementing SEO strategies in social media posts.
- Handled multiple social media accounts for enhanced online presence.
- Streamlined communication process with use of effective scheduling tools.
- Monitored competitor activity on social networks to stay ahead in the industry.
- Coordinated with team members for effective task completion.
- Met strict deadlines with focused and fast-paced work style.
- Assisted new team members, fostered cooperative working relationships.
- Improved website usability by implementing strategic changes to the site's layout.
- Optimised product pages for increased consumer engagement and sales.
Warehouse Work/Picker
River Island, Milton Keynes
Milton Keynes
2019.12 - 2020.01
- Ensured order accuracy through meticulous picking and packing of goods, minimising errors.
- Executed efficient packing of customer orders to ensure on-time shipment.
- Supported operations across multiple warehouse sections to enhance workflow.
- Kept up-to-date knowledge about packaging techniques for improved performance.
IT Assistant (Work Experience)
The Radcliffe School, Milton Keynes
Milton Keynes
2015.01 - 2015.01
- Setting up school computer systems
- Overseeing th school's computer monitoring systems
- Observed and understood the 10 multi camera security system.
- Repairing faulty electronic devices in a timely manner
- Assembled and disassembled computers for maintenance and upgrades
Education
GCSES - Mathematics, Science, ICT, English, Geography, Drama
Oakgrove Secondary School
Milton Keynes 2011.09 - 2016.06
GCSEs - Games Development, IT
MK College
Milton Keynes 2016.09 - 2018.06
Skills
- Self-motivated teamworking skills
- Creativity and innovation
- Brand awareness development
- Graphic design tools
- Metrics interpretation
- User-Generated content utilisation
- Shopify Platform Understanding
- Meta ads manager usage
- Social media trend awareness
- Digital photography
- Video editing
- Researching
- Social media savvy
Affiliations
- Photography, Natural and Urban
- Music, including the industry and development
- Creating games or experiences using my skills
- Personal web design or website redesign concepts
- Gaming, playing and understanding them
- Cooking, either known or brand new recipes
- Volunteering, mostly in the Pet area
Timeline
E-Commerce Specialist
We Manage Freight
2020.09 - 2026.01
Warehouse Work/Picker
River Island, Milton Keynes
2019.12 - 2020.01
GCSEs - Games Development, IT
MK College
2016.09 - 2018.06
IT Assistant (Work Experience)
The Radcliffe School, Milton Keynes
2015.01 - 2015.01
GCSES - Mathematics, Science, ICT, English, Geography, Drama
Oakgrove Secondary School
2011.09 - 2016.06