Thomas Popplestone

• Deployed, maintained and monitored telecommunication systems.
• Analysed critical assets and identified weaknesses and vulnerabilities, implementing countermeasures.
• Managed calls during voice over Internet Protocol (VoIP) session for security and quality.
• Highly competent in fibre PON builds and FTTP installation and commissioning, as well as testing for faults using OTDR
• Advised users optimum telecommunications equipment for current performance, functionality and budgetary goals.
• Training;

- Fibre ECP installation and commissioning

- NRSWA Signing lighting and guarding

- ECP Fibre Multi Dwelling unit (Build)

- Testing optical fibre foundations with the use of OTDR

- Cabling underground and blown fibre techniques

- Optical distribution frame (ODF)

- Optical consolidation rack (OCR) and optical flexibility rack (OFR) - OCR & OFR

- Cabling at height and drop-wire techniques

- Working at height and pole safety and testing

- NRSWA Excavation and reinstatement for operatives (LA, 02, 03 and 04)

- Fibre jointing (FTTP maintenance foundation FTTPC)

• Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
• Identified materials on-site to avoid mixing up components.
• Read and interpreted blueprints, sketches and specifications to create products.
• Assembled products and components using variety of equipment, making proactive adjustments to settings to produce work within tight tolerances.
• Organised workstation for maximum work performance and minimum errors.

• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Followed company procedures and guidelines for smooth retail operations.

• Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
• Demonstrated proper food handling and safety standards.
• Delivered reliable customer service with attention to detail even under high pressure.
• Prepared and packaged orders with precise presentation skills.
• Collaborated and offered support with extra tasks to meet team goals.
• Applied exceptional memory and multi-tasking skills to maintain optimal productivity.

• Effectively managed incoming and outgoing mail to maximise office efficiency.
• Oversaw database to maintain updated records and accuracy.
• Collaborated with different departments to maintain positive rapport and smooth workflow.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.