Summary
Overview
Work history
Education
Skills
References
Timeline
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Thomas Nesbit

Summary

Tough worker who’s good with customers and keeps things in line. Solid at teamwork and sorting messes, built for fast, hard jobs. Got the grit to adapt and the skills to back it up—ready to smash it for the team and get stuff done.

Overview

9
9
years of professional experience

Work history

Internal Sales / Admin

Electric Center
Margate, Kent
08.2018 - Current
  • Promoted from Van Driver to Internal Sales within one year, reflecting strong performance and adaptability.
  • Manage internal sales, leveraging extensive product knowledge to prepare customer quotes and resolve complaints, consistently exceeding expectations to ensure satisfaction.
  • Coordinate with suppliers to place and chase orders, maintaining seamless stock availability.
  • Oversee stock and inventory management, conducting annual stock cleanses to prioritize fast-moving products and minimize dead stock.
  • Handle daily banking for the branch, ensuring all payments are accurately allocated, the till float is balanced, and cash payments are deposited securely.
  • Act as a key holder, opening the branch daily at 7 AM and excelling in a fast-paced environment until 5 PM.
  • Manage all administrative tasks, including paying supplier invoices and processing debit notes.
  • Support logistics by picking morning orders and planning efficient delivery routes for the van driver.
  • Leverage advanced technical proficiency to optimize processes, often serving as the team’s primary tech resource

Sales assistant

Carpets 4 Less
Margate,Kent, Kent
01.2016 - 08.2018
  • Delivered exceptional customer service, handling phone inquiries and assisting in-store clients with flooring and carpet selections in a fast-paced retail environment.
  • Conducted home visits to measure properties for carpet and flooring installations, upholding professionalism and precision to meet customer needs.
  • Managed delivery intake, ensuring accurate stock updates, and liaised effectively with head office in Bedford to streamline operations.
  • Gained confidence and honed sales skills, thriving under pressure and building a strong foundation in customer-facing roles.

Education

Edexcel BTEC Level 2 Diploma in ICT – Pass -

East Kent College
/2012 - /2013

Skills

  • Adaptability
  • Customer Service
  • Teamwork
  • Problem-Solving
  • Tech Savvy
  • Organizational Skills

References

References available upon request.

Timeline

Internal Sales / Admin

Electric Center
08.2018 - Current

Sales assistant

Carpets 4 Less
01.2016 - 08.2018

Edexcel BTEC Level 2 Diploma in ICT – Pass -

East Kent College
/2012 - /2013

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Thomas Nesbit