Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Thomas Messenger

Torquay,Devon

Summary

I’m a dedicated and reliable professional with over 22 years of experience in the automotive industry. Throughout my career, I’ve built a wide range of skills and always strive to do my best in everything I do. People often describe me as confident and approachable, which helps me easily connect with others and form strong relationships. Right now, I’m the Repair Centre Manager at Motofix Exeter, a role I was asked to return to because of my reputation and knowledge of the industry. I love the challenge of the job, especially the part where I get to focus on growing and improving the business. I also really enjoy supporting my team by helping them identify areas for growth and building relationships to help them do their best work.


Possessing strong interpersonal abilities means I can collaborate seamlessly with Human Resources, and senior management to achieve organisational goals, while continuously working to enhance productivity and efficiency using the latest technology and improvements to existing processes. I have consistently achieved key performance indicators by leading and motivating my team often breaking unprecedented sale records.


As a fully qualified NVQ Level 3 painter, with a strong technical background and expertise I can demonstrate competence and proficiency in the field. I firmly believe in a firm yet fair management style managing personal capabilities to work towards shared objectives. I am confident in working alongside HR to manage conflict and the use of disciplinary measures when necessary.


Maintaining a strong commitment to health and safety is paramount in my role. Using the legal framework from the Health and Safety at Work Act I ensure a safe working environment for all team members, including enforcing the use of Personal Protective Equipment and the correct use of workshop equipment. I diligently ensure that I am up to date on industry best practice and legislation and undertake periodic risk assessments to promote compliance.


I am proficient in a wide range of IT skills with competency in Microsoft Excel, PowerPoint, and Word. I have a solid understanding a of Excels functionalities using it to generate spreadsheets and to analyse data. With a strong IT foundation and a keen eye for detail I can deliver accurate, visually appealing, and impactful outputs across various applications.

Overview

21
21
years of professional experience

Work history

Repair Centre Manager

Motofix Accident Repair Centre Exeter
08.2023 - 02.2025
  • Lead and develop a large team.
  • Manage workshop production/ quality standards
  • Maintain relationships with work providers
  • Profit and loss management
  • Overseeing BSI audits.
  • Maintaining repair centre operations and performance

Smart Repair Manager

Mercedes Benz South West
12.2021 - 08.2023
  • References: Joe Oxley
  • Achievements: CRISP Professional Development Courses including: Meetings, presentation and business writing, Problem solving and decision making, Project Management, Dealing with Conflict, Coaching and Mentoring Skill Training, Microsoft Excel Intermediate, First Aid at Work 3 Day Course

Workshop Controller

Motofix Crash Repairs
06.2019 - 12.2021
  • Planning and organising workflows
  • Ensuring maximum efficiency from the production team.
  • Update customers on estimated completion dates.
  • Vehicle Quality Control checks

Aircraft Paint Sprayer

JMC Recruitment for FLYBE
08.2017 - 06.2019
  • References: Jamie Thomas

Prestige Car Painter

Motorfix Crash Repairs
08.2016 - 08.2017
  • References: Adrian Jeffrey

Senior Car Sprayer

Nationwide Crash Repairs
11.2014 - 08.2016
  • Company Overview: nationwiderepairs.co.uk
  • Nationwiderepairs.co.uk
  • References: Mr Shaun Swan

Prestige Painter

Chris Lees Ltd Rolls Royce and Bentley Specialists
08.2012 - 11.2014
  • Company Overview: chrislees.co.uk
  • Chrislees.co.uk
  • References: Mr Chris Lee

Sales and Technical Rep

The Car Paint Company
09.2011 - 07.2012
  • Achievements: Sales and technical experience which involved demonstrations and recommendations of popular dry and wet paint products namely Indasa and Octoral brands
  • References: Mr Glenn Belcher

Mobile Smart Repairer

Shine Smart Repairs
04.2011 - 09.2011
  • References: Mr Paul Normyle

Full-time Apprenticeship- Fully Skilled painter

Peugeot, Robins and Day Chiswick
11.2003 - 04.2011
  • Achievements: Nominated for 'Young Painter of the Year Award' and took part in the associated competition and made it to the semi-final
  • References: Mr William Garrod

Education

Gcse levels A-C

ATA level 3 senior painter (expired)

NVQ level 3 - Paint and body technician

Emtec training college

Skills

  • Interpersonal abilities
  • Collaboration with HR and senior management
  • Productivity and efficiency improvements
  • NVQ Level 3 painter
  • Conflict management
  • Health and safety compliance
  • IT skills including Microsoft Excel, PowerPoint, and Word
  • Public speaking
  • Proactive approach
  • Relationship-building
  • Leadership excellence

Accomplishments

  • Successfully completed BSG global leadership course with Robert Snook.
  • Completed CRISP Professional Development Courses including: Meetings, presentation and business writing, Problem solving and decision making, Project Management, Dealing with Conflict, Coaching and Mentoring Skill Training, Microsoft Excel Intermediate.
  • First Aid at Work. 3 day course.
  • Nominated for 'Young Painter of the Year Award' and made it to the semi-final.

Affiliations

  • music
  • golf
  • socialising
  • audiobooks and podcasts

Timeline

Repair Centre Manager

Motofix Accident Repair Centre Exeter
08.2023 - 02.2025

Smart Repair Manager

Mercedes Benz South West
12.2021 - 08.2023

Workshop Controller

Motofix Crash Repairs
06.2019 - 12.2021

Aircraft Paint Sprayer

JMC Recruitment for FLYBE
08.2017 - 06.2019

Prestige Car Painter

Motorfix Crash Repairs
08.2016 - 08.2017

Senior Car Sprayer

Nationwide Crash Repairs
11.2014 - 08.2016

Prestige Painter

Chris Lees Ltd Rolls Royce and Bentley Specialists
08.2012 - 11.2014

Sales and Technical Rep

The Car Paint Company
09.2011 - 07.2012

Mobile Smart Repairer

Shine Smart Repairs
04.2011 - 09.2011

Full-time Apprenticeship- Fully Skilled painter

Peugeot, Robins and Day Chiswick
11.2003 - 04.2011

Gcse levels A-C

ATA level 3 senior painter (expired)

NVQ level 3 - Paint and body technician

Emtec training college
Thomas Messenger