A highly skilled and results-oriented professional with extensive expertise in workforce scheduling, quality assurance implementation, and multisite operations. Proficient in customer relationship management software, enterprise resource planning systems, and payment processing. Demonstrates a proven track record in business development, project supervision, and cost-reduction strategies. Adept at business continuity planning, change leadership, and organizational ability. Strong background in performance monitoring, employee training, staff recruitment, and profit and loss management. Exceptional communication skills with a focus on marketing and sales experience. Committed to operational strategy, leadership development, and ensuring compliance with health and safety regulations.