Thomas McClintock
Donemana ,Newcastle upon Tyne
Summary
A highly skilled and results-oriented professional with extensive expertise in workforce scheduling, quality assurance implementation, and multisite operations. Proficient in customer relationship management software, enterprise resource planning systems, and payment processing. Demonstrates a proven track record in business development, project supervision, and cost-reduction strategies. Adept at business continuity planning, change leadership, and organizational ability. Strong background in performance monitoring, employee training, staff recruitment, and profit and loss management. Exceptional communication skills with a focus on marketing and sales experience. Committed to operational strategy, leadership development, and ensuring compliance with health and safety regulations.
Overview
34
34
years of professional experience
Work history
Regional operations manager
Zing Group Facility Management
Belfast, Northern Ireland
06.2021 - 04.2024
- Implemented effective risk management strategies to mitigate potential issues.
- Created an environment of open communication where ideas, concerns, suggestions can be voiced without fear of retribution or judgement.
- Ensured compliance with industry regulations whilst maintaining operational excellence.
- Led process improvement initiatives, resulting in heightened productivity levels.
Regional operations manager for Bars
R.VILLA
Londonderry , N.Ireland
11.2015 - 02.2021
- Ensured compliance with industry regulations whilst maintaining operational excellence.
- Coordinated cross-functional team collaborations for project completion on schedule.
- Optimised resource allocation towards maximising productivity and profitability.
- Maintained health and safety standards across all regional branches.
Security supervisor
Sean Sheels
Letterkenny , Ireland
09.2013 - 04.2015
- Oversaw evacuation procedures during emergency situations, ensuring public safety.
- Handled sensitive information confidentially, safeguarding company assets and reputation.
- Trained employees on crisis management, improving readiness in emergency situations.
- Led a team of security officers, fostering professionalism and dedication towards duty.
Restaurant manager
M.Barr
London, Northern Ireland
03.2006 - 03.2013
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Coordinated events and parties to increase restaurant revenue.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Developed relationships with suppliers for better inventory management.
Sales for Insurance United Friendly
United Freindly Insurance Ltd
Londonderry, Derry City and Strabane
05.2000 - 08.2005
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Regional manager
VFM Flooring Ltd
All Ireland , N,Ireland
02.1990 - 04.2000
- Devised robust contingency plans, ensuring minimal business disruption during crises.
- Directed sales efforts to increase brand awareness in the region.
- Oversaw training programmes for new hires, facilitating their quick integration into teams.
- Fostered a positive work environment, boosting employee morale.
Education
GCSEs - all
Strabane High School
Strabane, Derry City and Strabane 02/1978 - 04/1994
Skills
- Solutions-Oriented Mindset
- Workforce scheduling
- Quality assurance implementation
- Multisite operations
- Multitasking proficiency
- Customer relationship management software
- Enterprise resource planning systems
- Payment Processing
- Business development
- Project supervision
- Wine and spirits expertise
- Safe serving knowledge
- Cost-reduction strategies
- Business continuity planning
- Change leadership
- Organisational ability
- Performance monitoring
- Employee training
- Staff recruitment
- Outgoing personality
- Profit and loss management
- Strong communication
- Marketing and sales experience
- Operational strategy
- Leadership development
- Warehouse Management System
- Profit and loss understanding
- Health and Safety regulations
- Time efficiency
- Public relations strategies
- Customer Service
- Leadership skills
- Team Leadership
- Conflict Resolution
- Training and Development
- Project Management
Affiliations
- Photography.
- Keeping fit
- kICK BOXING
- Music, singing etc
Timeline
Regional operations manager
Zing Group Facility Management
06.2021 - 04.2024
Regional operations manager for Bars
R.VILLA
11.2015 - 02.2021
Security supervisor
Sean Sheels
09.2013 - 04.2015
Restaurant manager
M.Barr
03.2006 - 03.2013
Sales for Insurance United Friendly
United Freindly Insurance Ltd
05.2000 - 08.2005
Regional manager
VFM Flooring Ltd
02.1990 - 04.2000
GCSEs - all
Strabane High School
02/1978 - 04/1994
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