Fulfilled administrative duties whilst ensuring smooth operation of the facility.
Provided comprehensive counselling services, resulting in improved patient wellbeing.
Built a strong rapport with clients fostering a trusting environment conducive for recovery.
Utilised motivational interviewing techniques towards empowering clients towards change.
Demonstrated empathy and active listening skills during one-on-one counselling sessions.
Handled case management responsibilities including record keeping, report writing and scheduling appointments effectively ensuring seamless service delivery.
Assisted in crisis intervention scenarios, contributing to immediate resolution of issues at hand.
Developed personalised treatment plans to achieve successful recovery rates.
Conducted assessments of clients' substance use patterns for accurate diagnosis and treatment planning.
Participated in continuous professional development opportunities to stay updated on latest research findings and therapeutic approaches in addictions counselling field.
Enhanced patients' understanding of addiction through informative sessions.
Conducted group therapy sessions, promoting emotional healing and peer support.
Charge hand
National Coal Board/ Scottish Coal
Kincardine, Fife
08.1977 - 12.2000
Provided guidance and support to subordinates, improved performance levels across the board.
Led by example, fostered a culture of hard work and integrity within the team.
Inspected machinery regularly, prevented downtime due to unexpected breakdowns.
Maintained high safety standards to prevent workplace accidents through carrying out daily tool-box talks.
Drilled blast holes, handled explosives, removed debris after blasting and facilitated easy access and transportation of minerals from the mine face.
Operated heavy-duty mining machinery for efficient ore extraction.
Monitored environmental changes within mine, minimised health risks for personnel on site.