Thomas Littley

On returning to Invacare, my area included the Midland's, down to the South East and across to Wiltshire. The area way changed at the beginning of 2024 taking away the South East but coving the east region (Norfolk Suffolk) and across to North Wales. I was called up on to contiue support the South East as of this date remains vacant.

• Spearheaded sales and account management for patient handling products, achieving high customer satisfaction rates.
• Collaborated with Occupational Therapists (OTs) to design customized solutions for individual patient needs.
• Conducted site surveys for Robin hoist systems and ensured installations met compliance standards.
• Strengthened partnerships with NHS loan stores and local authorities, boosting regional market share.
• Analysed market trends to forecast sales opportunities, achieving a strong performance in a challenging market.
• Team meeting presentations
• Contract negotiation and contract pricing
• Consistently achieving targets

Covering the Midlands, Shropshire and Staffordshire areas

• Successfully introduced innovative bathroom aids and patient handling solutions to new and existing markets.

• Provided in-depth training sessions to dealer networks and healthcare professionals, ensuring product efficacy.

• Worked closely with public sector organisations to secure contracts, demonstrating value-based selling techniques.

• Conducted product demonstrations, showcasing the unique benefits of ETAC’s range to diverse client groups.

• Optimised operational procedures for improved productivity.

The areas I covered included West and East Midlands, Warwickshire, Worcestershire, Bedfordshire, Northamptonshire and Buckinghamshire.

I also helped cover the east region for 5 years whilst the territory was vacant.

• Oversaw product portfolios including slings, beds, and in-bed systems, driving a 15% increase in client retention.

• Coordinated with OT professionals and site managers to ensure seamless product implementation.

• Expanded client bases in Wales and the Midlands by identifying under-served regions and launching targeted campaigns.

• Acted as a mentor for junior team members, sharing best practices to enhance team productivity.

• Delivered presentations to occupational therapy teams during team meetings, aiming to secure product inclusion in contract agreements.

• Provided detailed quotations following assessments to support accurate budgeting and procurement.

• Compiled and maintained discount files for distributor customers, enhancing their ability to actively promote the Invacare brand within their markets.

Covering an expansive territory that in including the Midlands down to the South west and across to Wales

• Focused on consultative sales, working with OTs to identify and implement stair climbing solutions for clients.
• Delivered end-user and train-the-trainer sessions to ensure safe and effective product usage.
• Managed maintenance contracts, ensuring the long-term reliability of powered stair climbers.
• Developed a niche market for Stabilo vacuum-formed products through targeted outreach.
• Service and maintenance of Stairclimbers onsite

Covering the south of the UK from Nottingham downwards.

• Conducted technical site surveys and prepared detailed quotations for modular access ramps.

• Presented product solutions to OT teams and planning departments, securing high-value contracts.

• Built a reputation for delivering quick, cost-effective solutions tailored to the needs of users and planners.

Covering the Midlands, Gloucestershire, Worcestershire and South Wales regions.

• Managed a diverse territory, building strong relationships with local authorities and healthcare professionals.
• Provided hands-on support to OTs during patient assessments, ensuring the correct products were recommended.
• Organized product training workshops to keep clients informed of the latest innovations.
• Equipment Review Group presentations

• Focused on B2B sales of pressure relief products and orthopaedic solutions, catering to private practices and NHS clinics.

• Negotiated high-value contracts with chiropractors, osteopaths, and wheelchair services.

• Increased market penetration by showcasing the clinical benefits of the product range at industry events.