Thomas Kurn
Irthlingborough,Northamptonshire
Summary
Dedicated professional with a strong foundation in customer service and cash handling, known for resilience under pressure and effective communication. Highly organised with exceptional time-management skills, consistently demonstrating self-motivation and time efficiency. Committed to maintaining a positive attitude while delivering outstanding service, aiming to leverage these skills in a dynamic work environment.
Overview
1
1
year of professional experience
Work History
Sales Advisor
Schuh
Rushden, Northamptonshire
06.2024 - Current
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Provided customers with price information and handled financial transactions.
- Maintained clean, organised retail environment to enhance shopping experience.
- Worked extended hours during holiday season managing high customer footfall.
- Monitored and refreshed displays to attract customers.
- Placed customer orders, providing guidance on product delivery timeframes.
- Increased sales through effective negotiation and persuasion techniques.
- Increased current product and service sales through knowledgeable customer advice.
- Facilitated smooth checkout process, enhancing customer satisfaction levels.
- Suggested suitable products to customers for enhanced shopping experience.
Education
GCSEs - English Language
Huxlow Academy
04.2001 -
GCSEs - English Literature
Huxlow Academy
04.2001 -
GCSEs - French
Huxlow Academy
GCSEs - Biology
Huxlow Academy
GCSEs - Chemistry
Huxlow Academy
GCSEs - Computer Science
Huxlow Academy
GCSEs - Geography
Huxlow Academy
GCSEs - Mathematics
Huxlow Academy
GCSEs - Physics
Huxlow Academy
A-Levels - Mathematics
Huxlow and Rushden Sixth Form
A-Levels - Physics
Huxlow and Rushden Sixth Form
BTEC Level 3 Extended Certificate - IT
Huxlow and Rushden Sixth Form
Skills
- Positive attitude
- Time-management
- Customer Service
- Cash handling
- Self-motivation
- Time efficiency
- Effective communication
- Resilience under pressure
- Highly organised
Timeline
Sales Advisor
Schuh
06.2024 - Current
GCSEs - English Language
Huxlow Academy
04.2001 -
GCSEs - English Literature
Huxlow Academy
04.2001 -
GCSEs - French
Huxlow Academy
GCSEs - Biology
Huxlow Academy
GCSEs - Chemistry
Huxlow Academy
GCSEs - Computer Science
Huxlow Academy
GCSEs - Geography
Huxlow Academy
GCSEs - Mathematics
Huxlow Academy
GCSEs - Physics
Huxlow Academy
A-Levels - Mathematics
Huxlow and Rushden Sixth Form
A-Levels - Physics
Huxlow and Rushden Sixth Form
BTEC Level 3 Extended Certificate - IT
Huxlow and Rushden Sixth Form
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