Overview
Professional summary
Work history
Skills
Education
Affiliations
Accomplishments
Timeline

Thomas Jenkins

TDI Pro AV
Basingstoke,Hampshire
7
years of professional experience

Polite and dependable candidate with experience in customer service, safe working and packed schedules. Handles public-facing duties, equipment handling and team support with patience and a calm approach under pressure. Offers strong communication, reliability and a willingness to help wherever needed.

Work history

Platform staff/Porter

1 Year 9 Months
Watercress line | Alton, Hampshire | 2025.01 - Current

Ensured platform safety for customers boarding and departing trains, contributing to a secure and punctual travel experience at Watercress Line.

Observed safety regulations during all porter duties, maintaining a secure environment.

Developed resilience and strong customer service skills while interacting with the public, maintaining patience and calm under pressure in various situations.

  • Received positive feedback from staff for my willingness to assist in various tasks. Also i have been told i am great under pressure and dealing with situations well.
  • Welcomed visitors at the entrance of the railway, ensuring a friendly interaction.

Warehouse/Office for AV

6 Years 7 Months
TDI Pro AV | Basingstoke, Hampshire | 2020.03 - Current

Managed AV distribution, picking and packing high-value equipment for daily shipments at family-run business.

I have also been doing broadcast Patch Panel assembly for Hawk Eye which are the goal line technology people for VAR in Football which has taught me great skills in building and teamwork to create the best product for the customer.

  • Successfully delivered on tasks within tight deadlines.
  • Increased customer satisfaction by resolving issues.

Collaborated with team to create supportive, cooperative environment through respect and readiness to assist.

Developed new skills through hands-on experience in various tasks. while performing daily tasks at work.

  • Assisted at Cedia Tech trade show in London, promoting business alongside my Dad, demonstrating resilience in a challenging environment.
  • I have had a lot of feedback saying how good my work ethic is and how well i get on with certain people.
  • Consistently arrived at work on time and ready to start immediately.

Skills

I have many great skills such as Team work
Resilience
Staying calm under pressure
Also i have great customer service skills which has been proven by previous Employers
And lastly i am very nice and polite which works very well in a workplace.
Problem-solving
Communication skills
Team building
Public speaking
Public Relations

Education

GCSEs - Employability/Workability

Basingstoke college of Technology | Basingstoke, Hampshire | 2025.09

Affiliations

  • Sports and staying active
  • Keeping my mental health in good order by going out in nature

Accomplishments

I try my best in school but sadly did not achieve GCSE grades in school but i am working hard to get these grades in college.

Timeline

Basingstoke college of Technology

GCSEs from Employability/Workability
2025.09 Read More

Platform staff/Porter

Watercress line
2025.01 - CurrentRead More

Warehouse/Office for AV

TDI Pro AV
2020.03 - CurrentRead More
Thomas Jenkins