Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Thomas Jays

EXETER ,Devon

Summary

My name is Tom, I'm eighteen, and I've worked in both the construction and motor trades. During my time in both fields, I've learned how important it is to have positive relationships with both customers and employees, to take initiative, to stay organized, and to be efficient with tasks. I'm seeking for a place where I can use my abilities and passion because my last job wasn't the ideal fit for me.

Overview

2
2
years of professional experience

Work history

Trainee parts advisor

Yeomans volkswagen van centre
EXETER, Devon
02.2025 - 06.2025
  • Inspected products for damages and expiry dates before processing refunds.
  • Demonstrated product usage and features to customers.
  • Prepared invoices for customers with large orders or special sales types.
  • Greeted customers and asked open-ended questions to better determine needs.
  • Processed parts orders and coordinated shipping to align deliveries with customer deadlines.
  • Responded to customer emails quickly to maintain excellent service levels.
  • Organised motor vehicle parts inventory in alignment with company procedures.
  • Handled high-volume parts, service and repair enquiries.
  • Processed sales transactions smoothly, enhancing customer experience.
  • Researched online catalogues for rare part requests from customers.
  • Created and distributed invoices to customers.
  • Monitored stock to maintain consistent supply for inventory.
  • Managed time effectively to meet deadlines.

Apprentice brick layer

Qbuild
EXETER, Devon
09.2023 - 09.2024
  • Shared constructive feedback with team members, fostering a collaborative work environment.
  • Checked materials for quality, ensuring durable construction work.
  • Repaired damaged structures using appropriate tools and methods, prolonging their lifespan.
  • Improved site safety by adhering strictly to health and safety regulations.
  • Managed equipment properly after use; this ensured longevity of tools and maintained efficiency on site.
  • Learnt new techniques quickly, improving speed and accuracy over time.
  • Followed blueprints accurately for desired project outcomes.
  • Assisted in building walls to high standards.
  • Interpreted construction drawings and specifications to correctly set out level first courses of bricks.
  • Identified potential safety hazards and reported incidents and hazards to management.

Education

GCSEs - English Design Tech History Physics Digital IT

St Peter C of E High School
Exeter, Devon

Skills

  • Quality Assurance
  • Inventory management
  • Inventory control
  • Multitasking
  • Product knowledge
  • Cloud computing basics
  • Resilience under pressure
  • Customer relationship management tools
  • Time efficiency
  • Initiative taking

Affiliations

  • building and maintaining gaming computers
  • Mountain biking
  • Cross country running

Timeline

Trainee parts advisor

Yeomans volkswagen van centre
02.2025 - 06.2025

Apprentice brick layer

Qbuild
09.2023 - 09.2024

GCSEs - English Design Tech History Physics Digital IT

St Peter C of E High School

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Thomas Jays